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Sr. Business Analyst Resume

NJ

Professional Summary:

  • 8 years of work experience as a Business Analyst and Business Systems Analyst in Finance and Banking domain.
  • In depth knowledge of Software Development Life Cycle process including Waterfall, AGILE, SCRUM and RUP.
  • Strong experience in SDLC and project lifecycle including Analysis, Review and Design.
  • Experience in using SharePoint with implementation for document management and collaboration.
  • Experience and knowledge in using Data Modeling Tools and various other Business Intelligence tools like TABLEAU, MS Visio, Lucid chart, UML, SSRS, SSIS, SSAS, MySQL, etc.
  • Significant knowledge of finance domain including but not limited to: Asset Management, Mutual Funds, Bonds, Exchange Traded Funds (ETFs), Fixed Income, Portfolio Management, Investment Banking, mortgage amortization, loan amortization, arbitrage, Derivative products such as options, swaps, futures, and P & C(Property & Casualty) Insurance.
  • Extensive elicitation abilities through SWOT Analysis, Surveys and well facilitated JAD sessions to understand the As-Is business model to gather User and Business Requirements.
  • Excellent organizational and presentation skills in directing the To-Be model of the business through proper GAP Analysis in order to generate the necessary Business Requirements Document (BRD), System Requirements Specification (SRS), Functional Requirements Document (FRD), Change Request Processes (CRP), and Contingency Planning (CP). Knowledge and experience working on smoke testing, debugging.
  • Excellent verbal and communication skills necessary to elicit requirements through observation, surveys, interviews, Joint Application Development (JAD) sessions and Brainstorming with Business Owners, Business Users, SMEs and other stakeholders.
  • Experience in analyzing the risks involved through SWOT Analysis, Cost-Benefit Analysis, Decision Tree Analysis and Fish-Bone Analysis.
  • Significant knowledge of Data Warehousing and Data Mapping with implementation experience.
  • Significant knowledge and experience in using ETL tools such as Informatica 7, Informatica 9.0.1, IBM Cognos.
  • Experience in manual testing of GUI, Field Validation (Client-side, Server-side and database).
  • Experience implementing Unified Modeling Language (UML) and MS VISIO in creating Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams and Class Diagrams.
  • Experience with ALM (Application Lifecycle Management) tools like Rational Rose, Requisite Pro, and Rational Clear Case.
  • Change Request Management experience including industry standard CRM tools.
  • Proficient in creating static prototypes and dynamic GUI mock-ups with HTML, & MS VISIO.
  • Experience in creating WBS (Work Breakdown Structure) with dependencies and project stakeholders using MS Project.
  • Experience in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix (RTM).
  • Significant experience in reviewing Test Procedures, creating Test Cases and conducting User Acceptance Testing (UAT).
  • Maintaining automated and manual Test Scripts, analyzing bugs, interacting with team members in fixing errors.
  • Good knowledge and experience in defect management using HPQC (Hewlett-Packard Quality Centre) and experience in matching use cases to test cases in the QA environment with the Traceability matrix.
  • Exemplary written and verbal communication skills and strong interpersonal skills.

Technical Skills:

SDLC

AGILE, SCRUM, Waterfall, RUP

Supporting Languages

HTML, SQL, XML

PM Tools

SWOT, CBA, GAP, MS Project, MS Office, MS Powerpoint, PPM, ALM, Clarity PPM

Modeling Tools

MS Visio, UML, Lucid chart, Axure Pro

Business Tools/ reporting Tools

MS Project, TABLEAU, MS Visio, MS Excel, MS Word, MS Powerpoint, SSRS, SSIS, SSAS

Supporting Tools

JIRA, Rational Requisite Pro, Rational ClearQuest, Rational ClearCase

Testing Tools

HP Quality Center

ETL tools

Informatica 7, Informatica 9.0.1, IBM Cognos

Work Experience:

Confidential

Sr. Business Analyst

Roles and Responsibilities:

  • Elicited requirements using document analysis, observation and interviews to understand the As-Is and To-Be process.
  • Conducted interviews with Business Owners.
  • Identified stakeholders through stakeholder analysis for requirement gathering.
  • Performed Cost-Benefit Analysis, SWOT Analysis to analyze the risks involved for requirements in scope.
  • Implemented RUP for the SDLC.
  • Conducted JAD sessions to create the SRS and initiate the development phase.
  • Conducted feasibility analysis, and product backlog planning with PO and PM Team.
  • Expressed requirements through user stories, use cases, process flow.
  • Helped project owner create product backlog and prioritize product backlog using MoSCoW technique.
  • Assisted the Project Manager in resource and budget planning.
  • Created visual modeling using UML, static prototypes using MS Visio, and dynamic prototypes in HTML.
  • Acted as a Scrum Master to create Sprint Backlog, organized Sprint planning meeting, Daily Sprint Meeting, Sprint review meeting and Sprint retrospective meeting.
  • Created Sprint burn down chart to track the progress of the project.
  • Planned and conducted UAT with BO and employees of Merrill Lynch.
  • Co-ordinated with the offshore BA and Test Lead for requirements analysis, UAT progress and evaluation.
  • Logged and tracked defects using HP Quality Centre created an error repository and managed the testing process with the QA.
  • Created a User Guide for the updated trading system at BofA using BofA standard guidelines on documentation.

Environment: Agile RUP, Agile SCRUM, MS Visio, SQL, MS Word, MS PowerPoint, MS Excel, SharePoint, SSRS, HP PPM, HP Quality Center, HTML.

Confidential

Sr. Business Analyst

Roles and Responsibilities:

  • Elicited the requirements through shadowing the claims adjusters to understand the As-Is (Current State) process of Personal Lines PI claims handling.
  • Conducted interviews with the Business Owners (BO) to understand the To-Be (Future state) process. Conducted Gap Analysis to identify potential opportunities of improvement and recommended them to the BO.
  • Analyzed the risks involved in standardizing the claims processing system through SWOT and Cost-Benefit Analysis.
  • Conducted JAD sessions, interpersonal interviews with SME (Guide wire), BO, Sr. Developers, Architects to further breakdown the requirements. Conducted Feasibility Analysis and Product backlog planning with the Product Manager and PM team.
  • Expressed the requirements through user stories, use cases, business rules, story boarding, future state mapping and process flow diagrams.
  • Created the Product backlog with help of user stories prepared from gathered requirements and gap analysis.
  • Helped the PM team in resource and budget planning.
  • Created WBS using MS Project.
  • Created the data mapping for the integration of claims database with Guide wire.
  • Acted as a Scrum Master, creating sprint backlogs, organizing and conducting sprint planning meetings, daily scrum meetings.
  • Utilized SharePoint as an administrator for document management, creating customized project website, version control and creating team dashboards on the team site.
  • Planned and conducted UAT (beta testing) with the BO and adjusters utilizing the help of the product manager.
  • Logged and tracked the defects using HP Quality Center. Created an error repository and managed the testing process with the QA team.
  • Approved documentation as need on SM9 in HP ALM.
  • Created a Standard Work document based on Lean Management principles for the adjusters to use in the new claims processing system.
  • Utilized Informatica to Extract, Transform and Load (ETL) claims data for stage 2 of the project (Business Intelligence and Reporting).
  • Conducted interviews, JAD sessions with the Business & Corporate team, Predictive analytics team to understand the reporting and integration functionalities of SAS (Predictive Modeling) and Tableau (Data Modeling, Visualization and BI) and created the FRD.
  • Assisted and participated in UAT by creating test cases, use cases and utilizing the RTM (Requirement Traceability Matrix) to track the errors on HP Quality Center.

Environment: Guidewire Claim Center®, GScript, JavaScript, Eclipse, SQL, Informatica, SAS, Tableau, HP Quality Center, Lean Standard Work, MS Visio, MS Access, MS Project, MS Excel, MS PowerPoint, MS Word, MS Outlook, SharePoint.

Confidential

Sr. Business Analyst

Roles and Responsibilities:

  • Elicited and documented the non-functional requirements in the Software Requirement Specification (SRS) document by collaborating with off-shore BA.
  • Conducted JAD sessions with application owners and PSOs (Product Sponsors and Owners).
  • Used Agile RUP for undertaking this project.
  • Created visual flow and UML diagrams for use cases, user interface, process flow and information flow using MS VISIO.
  • Assisted the Project Manager in creating an engagement proposal (BRD).
  • Assisted the Project Manager in creating the WBS using MS Project.
  • Involved in creating test cases and test scripts and coordinating UAT.
  • Logged in errors in HP Quality Center on ALM and coordinated with PM and BO to prioritize the errors.
  • Managed project documents and other deliverables on SharePoint.

Environment: Agile RUP, JAD, MS Visio, MS PowerPoint, MS Excel, MS Word, MS Project, SharePoint.

Confidential

Business Analyst

Roles and Responsibilities:

  • Elicited requirements by conducting structured walk – through with SMEs, scenarios and use cases.
  • Created the FRD after eliciting the requirements using interviews, JAD sessions and end user feedback documentation.
  • Conducted GAP analysis to understand the As-Is to To-Be process incorporating the time and cost constraints within the system.
  • Attended and facilitated JAD Sessions, Interpersonal Interviews with the Stakeholders, SME’s and Quality Analysts.
  • Conducted Risk Analysis to calculate the risks involved in the project, including over-budget risk analysis.
  • Extensively utilized Microsoft SharePoint as the artifact-tracking tool for managing the requirements documentation, and used breadcrumb trail to document errors and usability of the application with team members.
  • Utilized and implemented Clarity PPM for project management within respective modules in the project.
  • Gathered requirements and created Functional Specifications Document as of the Inception Phase.
  • Took the responsibility for translating BRD into use-cases, and context diagrams incorporating all functional requirements.
  • Used UML to visualize the use-case scenarios and created information flow and process flow diagrams for front-end.
  • Gathered the Functional, Non-Functional data and GUI Requirements after analyzing Business Artifacts from 2 years of business performance reports.
  • Created GUI mock-ups using MS VISIO incorporating the UI and UX requirements from the FRD with present template.
  • Implemented AGILE RUP methodology for the SDLC and identified workflows in the four phases of the RUP.
  • Organized and reviewed Backlogs brought in by the stakeholders to be used in the project.
  • Used Data modeling to understand various elements of data that could be stored, the size of these elements and the kind of information each element can contain.
  • Determined and discussed the daily tasks to come up with solutions of maximum efficiency during daily Scrum meetings.
  • Documented and maintained backlog of user stories (pre and during projects) using Scrum approach in Agile methodology.
  • Coordinated with the application team and Quality Analysts in the creation of test plans, User Acceptance Test scripts and Regression test cases (for upgrade).

Environment: Rational ClearQuest, MS Visio, SQL, MS Word, MS PowerPoint, MS Access, HP Quality Center, SOAP, SharePoint, SSRS, Clarity PPM

Confidential

Business Analyst

Roles and Responsibilities:

  • Elicited requirements by identifying system users and conducting interviews.
  • Conducted JAD sessions and interviews with developers and SMEs for eliciting requirements
  • Created the FRD, BRD and SRS artifacts after gathering input from business owners and other stakeholders.
  • Performed GAP analysis, cost-benefit analysis and feasibility analysis within the triple constraints.
  • Created visual flow and UML diagrams for use cases, user interface, process flow and information flow.
  • Created mockups (static and dynamic prototypes) of webpages and GUI, visualized process flows, information flow using MS VISIO.
  • Created the WBS using MS Project.
  • Utilized RUP methodology to develop the web application to satisfy the warranted periodic functionality releases.
  • Managed project documents and other deliverables on SharePoint.
  • Managed scope and requirements throughout the project life cycle.
  • Wrote test cases, test scripts and planned the user acceptance tests (UATs).
  • Performed Functional, Integration, System and Regression testing.

Environment: RUP, JAD, MS Visio, MS PowerPoint, MS Excel, MS Word, MS Project, SharePoint.

Confidential

Business Analyst

Roles and Responsibilities:

  • Aided the Project Manager in defining the scope for the project.
  • Identified SMEs within HDFC and created the FRD after reviewing the BRD acquired from the Business Owners.
  • Created the SRS (Software Requirements Specification) document with input from SMEs and the dev. team.
  • Utilized a modified Waterfall methodology for the development of the application.
  • Aided the testing team in the testing environment by writing test cases and matching use cases to test cases to prepare the traceability matrix.
  • Utilized MS VISIO to visualize use case scenarios, information flow, sequence diagram.
  • Created WBS on MS Project with dependencies.
  • Extensively used MS SharePoint for document management, communication and sharing of artifacts.

Environment: MS-Visio, MS Word, MS Outlook, SharePoint, MS Project.

Confidential

Junior Business Analyst

Roles and Responsibilities:

  • Elicitation of requirements from business owners and employees via interviews, survey/questionnaire and Requirement Workshop.
  • Created the Functional Requirement Document (FRD).
  • Created use-cases and context diagrams by incorporating all the functional requirements from the BRD document.
  • Created UML diagrams (Use-case & activity diagrams) and created information and process flow diagrams.
  • Assisted Sr. Business Analyst in conducting JAD sessions with SME, Sr. Architect and BO to understand the Functional, Non-Functional Data and GUI requirements of the project.
  • Incorporated UI and UX requirements from FRD by creating GUI mock-ups using MS Visio.
  • Implemented Modified Waterfall methodology for the SDLC. Organized and reviewed Backlogs brought in by the stakeholders to be used in the project.
  • Modified Waterfall, Java, MS Project, MS Word, MS Visio, MS PowerPoint, MS Excel, SharePoint, HTML4.

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