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 business/systems Analyst Resume

Germantown, MD


  • Requirements Analysis
  • Requirements Engineering
  • User Case Development and Peer Review
  • User Stories Development and Peer Review
  • UML Diagramming
  • Presentation development and suggestions
  • C level management support
  • Client Interface support
  • PM backup support
  • Tool usage for Requirement Gathering and Maintenance
  • Product Evaluation
  • Functional Analysis
  • Systems Analysis
  • Agile and Waterfall Software Development
  • Software Development time estimation
  • Programmer and Tester Interface and support
  • Software Testing Support – Module, User, System
  • Application Program Analysis
  • System Transformations
  • System Re-engineering
  • System Re-design
  • ETL Process Step Documentation Development
  • Project Evaluation
  • Software Development Best Practices
  • Software Enhancements Best Practices
  • Software Maintenance and Release Project Management support


Confidential, Germantown, MD
Business/Systems Analyst
  • Duties included leading the analysis, writing, and editing for the Program Manager of the Joint Cyber Security Communications (JC3) Program for Cyber Security for DOE.
  • Peer reviewed other analysts meeting notes and functional documentation; offered suggestions for correcting defects.
  • Attended and participated in teleconferences with client and JC3 Program participants.
  • Reviewed and completed suggestion matrices for drafted Cyber Security documents.
  • Modified Implementation activity diagram using Visio.
  • Developed, coached and modified documentations for JC3.
  • Loaded modified documentation to repository SharePoint sites.
  • Member of ETL secure site requirements team for JC3 to be implemented using SQL Server; documented ETL process for loading data call data.
  • Drafted and modified the description of IBM’s access control paridigm and policy for product being developed for project documentation.
  • Developed test scripts for SharePoint application.
  • Supported Cost Benefit Analysis (CBA) for the JC3 Program by attending and participating meetings with C level management; reviewed and edited drafts of supportive Implementation documentation.
  • Tested and reported defects to test application manager; re-tested and reported until defect resolved.
  • Down loaded and modified Requisite Pro requirements; modified requirements and uploaded to those modified requirements CaliberRm requirements tool for JC3.
  • Familiarized myself with Balsamiq for Web design tool for prototyping and wireframes November 2013-November 2013
  • Joined and participating in technical forums, the Cyber Security Form Initiative (CSFI) and Information Security Community (ISC) to gain additional knowledge on security and technical matters.
  • Provided support and handled details of wills for immediate family members which involved trips to South Carolina, detail work, and administrative activities for Wills settlement. August 2013 – May 2014
Confidential, Fairfax, VA
Senior Requirements Engineer/Business Analyst
  • Technical Requirements Analysis, Responsible for the requirements analysis of the Closing Module of the eQIP application transformation at the OPM as Requirements Lead. This system is the investigative wing of OPM for various types of investigations including clearance Background Investigations (BI), pre-employment, and ad hoc. Overall design used the Software as a Service(SaaS) model.
  • Documented Data Flow ETL process for Case Opening using Visio; Provided peer review of other analysts requirement analysis of the Case Opening module and the Case Processing modules for both CaliberRm requirement development and corresponding use cases; offered suggestions to correct deflects.
  • Developed, modified, and coached others on developing use cases using UML via Visio and MS Word.
  • Designed web landing page for Case Close module. Tested other Web moduled and reported defects.
  • Used CaliberRM for Requirements development; used modified Rational approach for development; application development was done in an /Scrum/Scrum environment.
  • Designed reusable error message objects for data entry errors.
  • Evaluated the use of Microsoft Dynamic CRM for tracking and managing OPMs several security office clients for investigations.
  • Supported data dictionary development for the project.
  • Updated documentation on SharePoint sites.
  • Developed and modified activity diagrams using Visio.
  • Developed and modified User Stories by interviewing SME’s understanding current roles
  • and proposed activities; modified Role diagrams accordingly.
  • Developed and modified swim lane process diagrams using Visio.
  • Developed, modified and coached others on developing process flow diagrams using Visio.
  • Used Microsoft Office tools including Excel for data analysis and PowerPoint for presentations.
  • Developed and modified the requirement tracing matrix (RTM).
  • Developed Test Plan that used RTM for testing.
  • Worked with Test Team to clarify requirements.
  • Developed plans and supported User Acceptance testing.
  • Used Clear Quest for testing.
  • Modified SQL for data verification purposes during testing; Developed Implementation Plan using OPM standards and documents as a basis for product turnover for the
  • Application that was implemented on a back end Oracle DBMS.
Confidential, Reston, VA
Senior Requirements Analyst/Business Analyst
  • Performed Functional Analysis, U.S. Department of Homeland Security, Automated Threat Program (ATP).
  • Developed and modified User Stories that covered the activity needs of the users.
  • Worked in a Quickplace environment; Responsible for use case/business case development with UML diagramming of Roles, requirements traceability matrices, and peer reviewing and coaching others team member’s efforts in those areas as Lead Requirements for Closing activities.
  • Elaborated on description of IBM’s access control paridigm for Requirements Documentation Specifications for Enterprise product being developed. Used Software as a Service (Saas) model to allow multiple vendors modules to be executible across the commonly shared network. Peer reviewed and modified requirements statements in technical terms; offered suggestions to correct defects.
  • Modified ATP business model via Visio UML process diagrams.
  • Developed and maintained Visio process diagrams diagramming high level business activities.
  • Developed and modified use cases including UML Role diagrams. Estimated development time for each step outlined in the Project Plan for Case Close module.
  • Used Microsoft Office tools including Excel for data analysis and PowerPoint for scripting presentations.
  • Documented process the ETL
  • Developed and modified process flow and activity diagrams using Visio.
  • Supported data dictionary development for the project.
  • Member of XML team, which stored and transported legal data for application.
  • Developed and modified a requirement tracing matrix (RTM).
  • Used RTM for testing.
  • Used Quality Center for testing.
  • Application was built in an Agile/Scrum environment ; used HP ALM Agile Manager (beta) for communication of relevent info to Stakeholders.
  • Modified SQL for data verification purposes during testing; Application was implemented on a back end Oracle DBMS.
  • Loaded modified documentation to Sharepoint Documentation Repository.
  • Task Leader for Requirements collection/Business analyst/Systems Analyst
  • Responsible for program and Agency directives analysis for the APHIS COOP (Continuing Operations) program of the U. S. Department of Agriculture.
  • Developed and maintained Visio process flow diagrams. Developed and modified User Stories that covered the activity needs of the users. Lead the GAP analysis and reporting to supplement enhancement policy and directives discussions.
  • Performed technical analysis and evaluation of COTS products testing tools for client.
  • Supported the Agile/Scrum development of multiple applications by breaking down work into component subsystems and scheduling using MS-Project; assisted release manager by helping schedule 6 releases of Web application, roughly a release every 2 months; member of the computer change board reviewing enhancements, helping estimate person hours of effort which met bi-weekly to discuss proposals; helped release manager with regression and system testing of application prior to release; suggested use of CaliberRm to maintain Requirements for Requirements Manager.
Confidential, Chantilly, VA
August 2008Senior Process Engineer/ Technical Evaluator/Business Analyst
  • Senior Process Engineer/Evaluator. Developed, coached and peer reviewed systems use cases for functional analysis of the US Army DARMIS Project.
  • Supported Project Manager by helping break functions required into work units in the Agile /Scrum development for scheduling and to monitor progress.
  • Enterprise Requirements and Design Evaluator. Reviewed BSRs and DSRs providing comments.
  • Change Evaluator. Reviewed CRs and provided comments.
  • Senior Quality Assurance Analyst. Supported a review of the Quality Assurance corporate practices. Developed plan to move corporation fro SEI/CMMI – Princeton model from Level 2 to Level 3.
  • Preformed 508 compatibility testing on Web applications.
  • Tested SQL Server prototype application that used Crystal Reports; provided defect information to Task Leader.
  • Evaluated to use of Customer Relationship Management (CRM) tools including Microsoft Dynamic CRM Beta for internal organizations including the PAIG process group.
  • Performed maintenance programming on new web pages using HTML and CSS.
  • Senior Process Engineer. Responsible for survey design, administration, data capture, data analysis, and results PowerPoint presentations for the PAIG using process improvements. Developed PAIG Meeting Handbook from MS Word, and PowerPoint inputs using Adobe Acrobat.
  • Task Leader. Interviewed IRS personnel regarding existing PAIG process, capturing their attitudes, p references , and process suggestions; led focus group to guide client to implement findings of the PAIG IRS Process Improvements project.
  • Using user input, developed User Stories to describe what the users felt was needed for the system.
  • Implemented improvement to PAIG process eliminating one step of the process, which saved 20% of process time.
  • Reviewed meeting notes developed by other analysts prior to publishing.
  • Used Excel Chart making features for graphics for presentations and documentation.

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