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Business Systems Analyst Resume

Washington D, C

Technical Skills

  • MS Office Suite: Word, Excel, Power Point, Publisher and Outlook
  • Adobe CS3 Suite: Photoshop, InDesign, Dreamweaver, Flash, Illustrator, PageMaker and Coreldraw
  • Content Management System: e-Publish, Plone , Aptrix, Kana Studio and Franklin
  • XHTML, Cascading Style Sheet, Intranet/Internet, FTP and JavaScript
  • Google Analytics, Omniture, IRIS, Lyris, Library of Learning, Lotus Notes, IMIS, List Pilot, WebEx and Discussion Forum
  • Familiarity with social marketing tools such as Facebook, MySpace, Twitter, WordPress and YouTube, LinkedIn
  • Familiarity with Search Engine Optimization (SEO) and 508 compliance guidelines
  • Electronic image formats (TIFF, GIF, JPEG, EPS, PNG)

Work Experience

Confidential Washington D.C.
Business Systems Analyst

  • Day-to-day management of website content and special projects
  • Maintain, update and post information in the web and ensure consistent look and feel
  • Perform quality assurance for the websites
  • Hand-code and maintain web pages in HTML

Washington D.C.

Web Coordinator
  • Maintained, updated and posted information in the web and ensured consistent look and feel
  • Reviewed and edited publications to ensure quality of the publications/web pages
  • Wrote unique titles and descriptions for various web pages
  • Drafted brief summaries of each case study from longer PDFs for the external sustainability website
  • Repurposed and formatted content received in a variety of formats and languages from content experts and published the material online
  • Designed Brochures, Books and Posters
  • Designed, created and edited video and audio for DVD/CD
  • Reviewed the Health website for accuracy of content, missing links and format
  • Researched and uploaded publications to update the Health publications page
  • Ensured that site content and design complied World Bank web policies and regulations
  • Developed and enforced metadata, such as description and keywords to aid in site indexing
  • Migrated content (Tobacco, Malaria etc.,) to the new Health website and ensured the links were working, researched and uploaded data from various external sources for the missing links
  • Extended the reach of online resources through electronic newsletters and other media and making those available to staff, partners, and clients
  • Analyzed the usage of websites and interpreted website impact on users and users' needs

Washington D.C.
Web Coordinator

  • Designed, created, edited and proofread for various publications, board book and newsletters
  • Created banners (animated) and sponsor logos for various conference pages
  • Created graphics and selected photos to be displayed on the home page and the blog
  • Used Google Analytics to identify 'marketing experiments' to test ideas for improving website usage
  • Maintained, updated and posted information in the web and ensured consistent look and feel
  • Trained staff to use Content Management System, List Pilot, Webinar, Discussion Forums and IMIS
  • Troubleshoot and maintained website and other applications

Washington D.C.

  • Managed office tasks such as correspondence, shipping, electronic and paper-filing documentation and kept files updated
  • Drafted and/or finalized standard letters, memos, and e-mails
  • Proofread and edited for the various publications
  • Assisted with the preparation and on-site support of conferences
  • Worked as liaison for the Manager with internal counterparts and external clients
  • Handled multiple duties as assigned by the Manager, and provided back-up support

Washington D.C

  • Processed data entry from Transnet Orders, faxes and phone orders received from customers
  • Coordinated daily operations and handled office tasks such as correspondence, shipping, file management and database administration

Dreamz Advertising, Sharjah, United Arab Emirates (June 97 - June 03)

  • Designed, compiled, published and marketed the Diary and Business Directory
  • Proofread and edited for the various publications
  • Designed and printed office stationery and brochures
  • Marketed and supplied corporate gift items to clients
  • Sourced products locally & overseas as per clients’ requirements
  • Marketed and supplied school uniforms

Bangalore, India
Tele-marketing Manager

  • Assigned targets for the team and motivated them to achieve it
  • Developed, designed and drafted content for advertisements

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