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Sr. Business Analyst Resume

PhiladelphiA

Professional Summary

  • Dynamic Business Analyst and Certified Scrum Master with over 6 years of professional experience enriched in Finance, Banking, Mortgage and e-commerce domains
  • Diversified experience in domains such as Personal Banking, Commercial Banking, Portfolio Management, Derivatives & Futures.
  • Extensive experience in analyzing Fixed Income, Equities, Trade Cycle and Derivatives (Options and Futures).
  • Hands-on experience as Business Analyst and Testing both manual as well as automation.
  • Experience in soliciting requirements gathering through interviews, workshops, meeting business and technical design sessions with clients, DBA’s, developers, and QA analysts via integrated JAD sessions.
  • Proficient in transforming business requirements into user requirement specification, Functional Requirement Document (FRD) and Use Case Narratives.
  • Solid understanding of adherence to Six Sigma, Agile, Waterfall, RUP, Spiral methodology.
  • Extensive experience in SDLC: business analysis, system analysis, design, development implementation and post implementation of Business applications.
  • Efficiently conducted Portfolio Performance measurement: return, calculation, attribution.
  • Strong experience in database modelling and development of Entity Relationship Diagrams (ERD), SQL, Data migration, Data mapping and reporting process.
  • Proficient in using UML for Business Process Modelling, Use Cases, Activity Diagrams, Sequence Diagrams, Data Flow Diagrams, Collaboration Diagrams, Class Diagrams, Wireframe prototypes and documenting them using Microsoft Visio.
  • Knowledge in the ETL (Extract, Transform and Load) of data into a data ware house/Data mart and BI tools like Business Objects Modules (Reporter, Web Intelligence), Cognos.
  • Experience in creating test procedure, development and review, project customization and administration, defect management, configuration management and version control.
  • Proficient in executing Unit Test Plans (UTP), Integrated Test Plans (ITP), extensive experience in User Acceptance Testing (UAT), developing Test Scripts, Test Cases and Test Plans.
  • Strong analytical and problem-solving skills, effective communication with end-users to create functional specifications that meet business requirements and define technology solutions.

Technical Skills:

Test Tools: Clear Quest, Quality Center, QTP, HP ALM, SOAP UI, JIRA

Business Process Modeling Tools: MS VISIO, RUP Tools, SnagIt, Rational Rose, UML

Business Requirement Management Tools: Rational Requisite Pro, Rally, MS Project, SharePoint 2010, MS Office

Databases & DB Tools: Oracle, SQL Server, My SQL, MS Access, Informatica, Cognos, Business Objects, SSRS, TOAD

Professional Experience

Confidential, Philadelphia

Sr. Business Analyst

The goal of the project was to provide a tool, which conducted the risk assessment of a potential customer and also to re-evaluate the risks involved with a current customer. This tool involved authenticating the customer, checking current credit limit, previous credit lines, payment history, fraud history, business history, frequency of credit card usage, and market risk. It also involved the credit and billing coverage in other currencies (foreign exchange) using RUP methodology.

Responsibilities:

Inception:

  • Identified, researched, analysed and documented business Process Work flows.
  • Facilitated highly interactive JAD sessions with project stakeholders, subject matter experts (SME), end-users, Developers, Testers and project management team for identifying and resolving issues.
  • Extensively used SharePoint to document project processes and procedures, communicate requirement and version control them.
  • Conducted extensive user interviews to evaluate the process flow and recommended alternate flows for business process improvement.
  • Actively monitored client expectations during all phases of SDLC.

Elaboration:

  • Developed detailed Business and Technical requirements document and Use Cases documents to effectively communicate the requirements.
  • Prepared Gap Analysis for the Consumer Website.
  • Worked with defect tracking and reporting tools like Rational Clear quest.
  • Created and managed Service Centre tickets to initiate System Change Request process.
  • Assisted and provided help in developing software using use cases, screen mock-ups and wireframes.

Construction:

  • Reviewed test strategy and test plans to ensure that test cases reflects user needs for the functional, user interface (UI), usability and security requirements.
  • Developed test cases for User acceptance testing and performed User acceptance testing (UAT).
  • Developed XML schema design for a web services solutions platform that delivers marketing services information to internal and external client applications.
  • Assisted Project Manager in managing requirements by coordinating and facilitating requirement tracking using Requirement Traceability Matrix (RTM).
  • Reviewed performance of various applications and reported team status as the lead BA.

Transition:

  • Conducted training for Business and IT team on effectively using Use Cases.
  • Completed User Acceptance Testing (UAT) and conducted training workshop for the new improved application developed.

Environment: RUP, Rational Requisite Rose, Requisite Pro, Rational Clear Case, Rational Clear Quest, Mainframes, COBOL, JCL, Db2, SQL, Oracle, MS Word, MS Excel, MS Visio.

Confidential, Fort Washington, PA

Sr. Business Analyst

Instant Pre Approval system - One of the top 40 largest mortgage production franchises in the US Serving customers with a variety of financing needs, including new home mortgages, refinancing of existing mortgages, home equity loans, and Mortgage loan servicing - for people from every walk of life. Worked as a Sr. Business Analyst for the Instant Pre Approval system, which provided an easy service when the customer met the necessary credit requirements for a mortgage for any purchase price.

Responsibilities:

  • Worked on their software product development methodology and implemented RUP (Rational Unified Process with Requisite Pro and Rational Rose) in it to reduce product development time.
  • Gathered User Requirements and created the Business Requirement Document.
  • Transformed Business Requirements into software requirement specification (SRS) using MS Word and Rational Requisite Pro.
  • Proficient in using UML to create Activity diagrams, Sequence diagrams, Use case diagrams, Collaboration diagrams, Class Diagrams etc. for analysis and documenting business and system requirements.
  • Provided leadership in integration issues including process mapping, cost proposals, business process and change management.
  • Set-up weekly project meetings internally to develop a strong Traceability Matrix.
  • Created business work flows and processes and created management reports based on the analysis performed.
  • Developed the test plan, test conditions and test cases to be used in testing based on business requirements or product knowledge.
  • Assisted with user testing of systems (UAT), developed, maintained quality procedures and ensured that appropriate documentation was in place
  • Identified and documented business rules and created detailed Use Cases
  • Assisted and co-coordinated with the development team and the Project Manager in various business processes and tools for developing business requirement specifications and workflows.
  • Analysed business needs, created and developed new functionality to meet business needs.
  • Performed User Acceptance Test (UAT) for different modules of the test applications.

Environment: Rational Tools – Requisite Pro, Clear Case, Windows XP, HTML, XML, J2EE, JSP, Servlets, Java Script, Net Enterprise, Oracle, SQL Server, TOAD.

Confidential, Philadelphia, PA

Sr. Business Analyst

The project involved process and UI enhancement on the Comcast.com website to provide enhanced shopping experience by allowing customers to geo localize and shop for accurate offers available in their markets. The project also involved making enhancements to the buy flow to support new product lines.

Responsibilities:

  • Extensively used Agile Methodology for software development and promoted Adaptive Planning, Evolutionary Development and delivery in a time-boxed iterative approach, and encouraged rapid and flexible response to change.
  • Co-ordinated Scrum, Backlog Grooming, Story Point Estimation and Task Planning sessions to facilitate and make sure that the agile process was executed in an effective manner
  • Gathered requirements by conducting meetings and brainstorming sessions with end users and SME and documented business requirements and functional requirements. Facilitated JAD sessions involving the key stakeholders, management, development and user teams for clarifying requirements and facilitating better communication.
  • Documented the business requirements from the stakeholders and broke them down to user stories to be entered in Rally and made sure it was explained to the team during backlog grooming sessions
  • Created supporting requirement documentation such as High Level Use Cases and Low Level Use Case Specifications and modeled them into Use Case, Activity and Sequence Diagrams using MS Visio
  • Applied UML notations and methodology in developing models that accurately represent the business process and workflows and clearly communicate them to the stakeholders
  • Worked closely with System Architect to implement Service Oriented Architecture (SOA), Client side Validations, Server side Validations, Web Services and Web Methods involved
  • Used Share Point for creating internal pages to publish the supporting requirement documents such as UML and Use Cases
  • Extensively used SOAP UI to test the upgrades done to the localization web services
  • Experience with Requirements Traceability Matrix in recording a cross matrix for requirements through each stage of the requirements gathering process
  • Involved in change management, worked on change request (CR). Involved with the Quality Assurance team to develop and design test plans and test cases.
  • Defining test cases, creating test scripts, analyzing bugs, interacting with QA / development teams in fixing errors, and performed UAT.
  • Coordinated and prioritized outstanding defects and enhancement/system requests based on business requirements, allowing sufficient time frame to ensure accuracy and consider deadlines.

Environment: Windows XP, Oracle, MS Office Suite 2013, MS Visio, Cognos, Quality Center

Confidential, Riverdale Park, MD

Business Analyst

The goal of the project was to implement OAA (One Access Application) that would provide a single sign on feature for various clients to login to multiple accounts and manage funds, transfers, loans, credit cards, reports, payments and other enhanced features. The project involved merger of front end on line application and back end database application. Front end on line applications were integrated and merged to multiple databases through SOA (Service Oriented Architecture) to simplify existing applications and integrate architecture to build scalability and supportability utilizing SOA as a framework and COTS products.

Responsibilities:

  • Assisted manager with the development of project schedules, project planning and estimating LOE (Level Of Effort).
  • Developed and implemented processes and tools for requirements gathering, analyzing, planning, tracking and delivery using requisite pro.
  • Designed and developed project document templates based on system development life cycle.
  • Facilitated work sessions, interfaced with clients and assisted them in defining business processes, requirements and possible risks and analyzed the possible technical solutions with team members.
  • Documented the requirement as user stories in the Rally, Agile PM tool.
  • Performed JRP sessions and developed detailed requirements and preliminary design such as conceptual design for the application and created UML diagrams to clarify the requirements.
  • Facilitated analysis and user needs (use case surveys) with project teams and authored Use Case document (UCD), Technical Specifications and Requirements Traceability Matrix (RTM) with project teams.
  • Worked with all levels of client staff in solution definition and coordinated meetings with vendors, application managers, support leads, stakeholders and fixed emergency defects through escalation process.
  • Created data mapping document for ETL process to merge tables and worked with data modellers in the creation of logical and physical data models and data base design using Erwin based on the business rules produced.
  • Performed Gap Analysis to derive requirements for existing system enhancements.
  • Assisted DBA and developers to identify bottleneck and performance issues and maintained Meta data repository.
  • Provided technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and met business requirements.
  • Performed a major role in the establishment of SOA environment, SOA vision and strategy and successful implementation of applications using SOA.
  • Leveraged SOA design principles, web services and best practices in developing the framework.
  • Implemented SOA road map that encompasses assessment, governance, design, implementation, testing and monitoring.
  • Reviewed and created test cases to perform Functional Testing, Security Access Testing, End-to-End Testing and Regression testing.
  • Wrote test plan, organized and conducted User Acceptance Testing with clients and worked as a part of support team.
  • Attended change request meetings to document and implement procedures and created release notes and business continuity plan.

Environment: MS Office, Rational Tools – Requisite Pro, Rose, Clear Quest2003, Clear Case, Windows XP, HTML, XML, XSL, J2EE, JSP, Servlets, Java Script, Net Enterprise, Oracle, SQL Server, TOAD.

Confidential, Wilmington, DE

Business Analyst

The project goal involved implementing a Cash Management System (CMS) for the Treasury’s Bureau of Funds Management (BFM) for managing the channels of collections, payments and accounting information and enabling greater connectivity to internal corporate systems, expanding the scope of cash management services to include “full-cycle” processes (i.e., from purchase order to reconciliation).

Responsibilities:

  • Performed Stakeholder Analysis to identify the key players for project success.
  • Worked with development team on Microsoft .Net platform, which provided robustness, and flexibility that was really needed to various dealers.
  • Identified and involved all key stakeholders, contributors, business owners, operations staff and technical resources through JAD sessions.
  • Scheduled meetings with developers, Functional Architects and testers in collaborating resource allocation and project management using MS Project.
  • Identified, evaluated, and proposed Agile Methodology for solution delivery.
  • Created Use Cases using UML and managed the entire functional requirements life cycle using Rational Unified Process.
  • Created and managed project templates, Use Case project templates, requirement types and trace-ability relationships in Rational Requisite Pro.
  • Involved in Data Migration from Legacy Systems to SQL Server.
  • Designed and implemented simple workflows using SharePoint modules and email notification.
  • Facilitated highly interactive JAD sessions with project stakeholders, subject matter experts (SME), end-users, Developers, Testers and project management team for identifying and resolving issues.
  • Identified, researched, analyzed and documented business Process Work flows.
  • Prepared Gap Analysis for the Consumer Website.
  • Worked with defect tracking and reporting tools like Rational Clear quest.
  • Extensively used SharePoint to document project processes and procedures, communicate requirement and version control them.
  • Created and managed Service Centre tickets to initiate System Change Request process.
  • Reviewed test strategy and test plans to ensure that test cases reflects user needs for the functional, user interface (UI), usability and security requirements.
  • Developed test cases for User acceptance testing and performed User Acceptance Testing.
  • Developed XML schema design for a web services solutions platform that delivers marketing services information to internal and external client applications.
  • Conducted extensive user interviews to evaluate the process flow and recommended alternate flows for business process improvement.
  • Assisted Project Manager in managing requirements by coordinating and facilitating requirement tracking using Requirement Traceability Matrix (RTM).
  • Actively monitored client expectations during all phases of SDLC and was responsible for initiating and managing change request from the client by filling Change Control document.

Environment: Windows XP, Oracle 10g, MS SQL 2005, MS Office Suite 2007, HP Quality Center

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