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Business System Analyst Resume

Phoenix, AZ


  • Over 5 + years of Experience as Business Analyst
  • As a Business System Analyst, I am primarily responsible for gathering and documenting requirements, assisting Quality Assurance team in performing Integration and User Acceptance Testing.
  • Performed gap, cost - benefit and risk analysis as part of my projects.
  • Solid understanding of all phases of Software Development Life Cycle (SDLC) methodology (such as requirement, analysis, design, data modeling, business process modeling, implementation and deployment).
  • Broad knowledge of Test plans, Test cases and test scripts from the Requirements Document.
  • Excellent communication, analytical, interpersonal, presentation skills and good expertise in managing multiple projects simultaneously.
  • In-depth knowledge of Subversion (SVN), risk engineering, data modeling and mapping, and design using UML (Unified Modeling Language) and Visio.
  • Experience in the business analyst tools like MS Office suite, JIRA,
  • Extensive experience in working in a Customer - oriented environment.
  • Experience in writing Use cases and Functional Requirement Document.
  • Good knowledge of Oracle and SQL.
  • Coordinated and transferred knowledge to the offshore team.
  • Experience in creating detailed process documentation and deployment process on issues for Future Follow ups.
  • Experience in User Acceptance Testing, Smoke Testing, Regression Testing Performance Testing and Functional Testing.
  • Excellent Leadership and Interpersonal skills, Team player with ability to work effectively with all levels of organization and individually as well.
  • Expert in Business System Analyst processes.
  • Expert in Project Management Expertise.
  • Expert in UI Screen mockup creation.
  • Expertise in conducting the training sessions.
  • Expertise in Content management System.


Methodologies: SDLC, RUP, UML

Databases: Oracle, SQL Server

Version Control Systems: SVN

Tools: Microsoft Office Suite, Quality center

Design: MS Visio

Load Testing/ Defect Tracking Tools: Jira, IBM Rational Team Concert

Operating Systems: Windows XP, Windows 7


Business System Analyst

Confidential, Phoenix AZ

Roles & Responsibilities

  • Organized and Facilitated Daily scrum meetings, spring planning, spring review, and spring retrospective, release planning, demos and other scrum related meetings.

  • Working with Product owner On Artifacts Such as Product Backlog, Sprint Backlog, and Sprint Burn down, Release Burn down.
  • Managing the overall performance and delivery of cross-functional.
  • Discuss requirements and stories with the development team.
  • Coordinate with the product owner to prioritize the product backlog.
  • Publicizing the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
  • Managing projects in both Agile and Waterfall development environments.
  • Keeping the team together all the time to ensure successful sprints.
  • Migrating the Projects from Waterfall to Scrum is major responsibility. Performed the role of a Business System Analyst coordinating the activities between all the impacted teams.
  • During the Project definition phase worked with the business partners to define the business needs by focusing on best in class customer experience.
  • Assisted the team in making appropriate commitments through story selection, sizing and task definition.
  • Worked with the QA Team Lead to develop QA standards and ensured compliance with all regulatory requirements.
  • Assisted with User Acceptance Testing (UAT) by working with development team and QA Team.

Environment: Oracle, and MS Excel and Access, User Acceptance Test (UAT), JIRA, Quality Center for QA Defects.

Business System Analyst

Confidential, UK

Roles & Responsibilities

  • Conducted JAD Sessions to analyze Requirements to ensure they are in line with Business Objectives

  • Created and maintained clear and concise Functional Specifications
  • Created and maintained Process Flow diagrams.
  • Engage with Business/ Project Sponsors to clarify Business Requirements
  • Maintained/ prepared BRD, by working with Business Team
  • Worked with Business Team to secure Sign-off on Functional Specifications
  • Worked closely with Integration to ensure clear definitions from other applications
  • Liaise with Business, Architecture, Development, and QA team to ensure that system/ development/ testing matches FRD

Environment: MS Excel, Power Point, SVN, Quality Center, UML, MS Visio, JIRA, Oracle

Jr. Business Analyst


Roles & Responsibilities

  • Experience in supporting the Business as a business analyst in Oracle Retail System which includes (Oracle Retail Merchandising System, Oracle Retail Warehouse Management System

  • Performed the role of a Junior Business System Analyst coordinating the activities between all the impacted teams.
  • Discussed requirements and stories with the development team.
  • Publicized the team's progress and successes to make sure they are highly visible to product owner / stakeholders.
  • Supported the QA, Developers of the project with the business use cases clarification.
  • Worked with the Business on creating new stories/existing stories to implement.
  • Formulated operational strategies and objectives to ensure the achievement of business goals.
  • Other responsibilities include creating the SDLC phase deliverables including Project Charter, Requirements Report, Design Report and test report. Also, ensuring that all the documents are signed off by the business and Technical owners and that all documents meet the SOX compliance guidelines.
  • Created/Monitored and tracked defects in HP Quality Center.
  • Demonstrated a positive response to pressure in an often fast-paced working environment.

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