Senior Business Process Analyst Resume Oklahoma City - Hire IT People

SUMMARY:

Business communication has many forms, and it often needs to be directed to audiences with varied needs/interests.
Over the years, I have worked as a Senior Technical Writer / Editor, Marketing Writer, Business Process Analyst, and Instructional Designer / Trainer.
In all of these roles, it has been my job to identify audiences, pinpoint their specific information requirements, and deliver that information to them in a format that meets their unique needs.
With a professional career that spans more than 20 years, I have extensive experience in the following areas

SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Process Analyst, Oklahoma City

Responsibilities:

Documented business processes for Colonial Savings, including system / application flows throughout the organization. Project included creating complex Visio/TaskMap diagrams.

Confidential

Senior Instructional Designer/Writer,Oklahoma City

Responsibilities:

During a short - term project, wrote training scripts and developed web-based training modules and jobs aids. All modules were developed using Articulate Storyline.

Confidential

Freelance Writer, TX

Responsibilities:

product briefs, spec sheets, and blogs related to the cloud and Big Data storage/data management systems.

Confidential

Senior Technical Writer/Editor, State of Texas

Responsibilities:

Wrote Documentation Style Guide, designed project documentation templates, developed/taught training courses to support use of templates by project software engineers and sub-contracting agencies, and served as Senior Editor for all documentation delivered to the client . Project used IT Infrastructure Library and frameworks for IT governance and controls.

Confidential

Senior Technical Writer, NY

Responsibilities:

Analyzed Business/User Requirements
Designed user interfaces for business applications
application developers/testers to ensure application quality/consistent ‘look and feel’ of applications

Confidential

Senior Writer, Las Vegas

Responsibilities:

Confidential

Bussines Analysist, FL

Responsibilities:

Wrote all technical/user documentation for web-based data warehouse applications
Fine-tuned user interaction design for applications to increase usability
Wrote all online Help related to applications being developed
Designed Change Management strategy for use during pilot/rollout programs
Identified all related communication/training needs
Developed training outlines for all business roles within company
Assisted in development of a measurable, long-term training strategy

Confidential

Freelance Writer, TX and USA

Responsibilities: