SUMMARY:

• Over 7 years of Technical, Business & Analytical experience in implementing business applications in Federal, Insurance, Banking, Health & Sales industries.
• Adept at preparing business requirements documents (BRD’s), defining project plans, writing system requirements specifications, and delivering project/status reports.
• Proficient in design, development and testing of web bases and enterprise applications through all the phases of SDLC.
• Expert at analysing, designing and reengineering systems applications and business process.
• Extensive knowledge of SQL, SSIS and databases like Teradata, Microsoft SQL Server and MySQL.
• Good knowledge of different relational databases and writing SQL queries.
• Experience in new process technology implementation and training, and conducting system and user acceptance test.
• Experience analyzing and designing Curam applications
• Experience in Business process applications such as OOAD, UML tools such as Rational Rose & RUP.
• Team Player; Quick Learner; Excellent at Communication; Motivated; Dedicated.
• Experience in business intelligence solutions development.
• Expertise in designing and developing Test Plans and Test Scripts.
• Interacted with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors and act as their customer interface point as the lead of the Projects.
• Practical knowledge of Scrum Meetings
• Ability to do prepare Business Model and Use Case Descriptive
• Project management experience includes Client management, Customer interaction, Scope definition, Project planning, and Change control, Integration and Release management.
• Sound understanding SQL queries and reporting the results to the business team.
• Strong understanding of SQL server reporting service(SSRS)
• Solid understanding of System Oriented Architecture (SOA).
• Ability to perform Data Mapping and Data Migration
• Ability to write Test Scenarios and Test Cases
• Involved in maintaining Test Matrix and Traceability Matrix
• Ability to Manage TRAC backlog

TECHNICAL SKILLS:

• Databases Teradata, MS SQL Server, MySQL, MS Access, Oracle 9i/10G
• Requirements Management Requisite Pro
• Modeling tools UML, MS Visio, Unica
• Operating System Windows, Mac OS, UNIX
• Testing and other Tools Quality Center, Mercury QTP, Bugzilla

PROFESSIONAL EXPERIENCE:

CONFIDENTIAL, WASHINGTON, D.CSr.

Business Analyst

RESPONSIBILITIES:

• Conducted interviews with key business users to collect requirement and business process information.
• Assisted in development of training materials for new technology and process improvements.
• Delivering high quality requirements documentation to clients.
• Documented and delivered Functional Specification Document to the project team.
• Conducted functional walkthroughs, User Acceptance Testing (UAT) sessions.
• Participated in the testing team to write test cases and test the system.
• Lead a team of business analysts in the gathering of requirements for the project.
• Designed mock - up User Interfaces to communicate visual data flow to the end users.

Confidential, New York, NY

Sr. Business Analyst

RESPONSIBILITIES:

• Worked with Business Owners in creating Vision, Scope and a need for a new system.
• Elicited Business Requirements through various Elicitation Techniques from Different Stakeholder.
• Prepared Business Requirement Document (BRD) along with Requirements Prioritization Requirement Document, Lessons Learned Document, Risk Management Plan Requirement Document, Software Requirements Specification Document, Change management process Requirement Documents.
• Performed analysis of the Organization/Business units(s) to identify opportunities and challenges and make recommendations for process and System improvements.
• Created, maintained and evolved documentation for Transitional Management Process.
• Applied Lessons Learned Process Technique, worked closely with enterprise content management team, Configuration management and Release management team.
• Involved in JAD sessions for System Design.
• Prepared Organization Readiness Assessment Deliverable documents and involved in Transition Requirement Process.
• Performed a complete System Testing, Regression Testing, Performance Testing, Stress Testing, User Testing and Acceptance Testing, and involved in preparing Test Scripts and Reporting defects.

Environment: Microsoft SharePoint, MS Access, MS Projects, Excel, UML, Rational RequisitePro, VersionOne, HPQC.

Confidential, Oklahoma City, OK

Business Analyst

RESPONSIBILITIES:

• Conducted requirement gathering using focus groups, document analysis, interviews, prototyping and blueprints for project
• Involved in Business Process Re-engineering (BPR) - analyzed existing business processes and implemented new improved processes
• Did the initial study of Health Care Management to collect customers’ information like data about existing systems at customer site, specific customer requirements
• Used Crystal Reports for querying underlying database tables
• Involved in technical designing to develop blueprints for ICD 9 to ICD 10
• Involved in designing of the system with the system architecture and the development team, implementing technology based solutions
• Designed user interface for PHTS and process flows
• Worked on Work-flow of the project, concentrating on Current and Future Work-flow Description, Created Use cases diagrams using Visio
• Developed Sequence Diagrams, Activity Diagrams
• Designed and implemented basic SQL queries for QA testing and report / data validation
• Conducted JAD sessions between the end users and the development team
• Performed User Acceptance Testing (UAT) and reporting the bugs to the development team
• Coordinated between the On-site coordinator and development team at Offshore to derive correct requirements for the product
• Developed and prepared new and enhance existing Cognos applications.
• Created Test cases using Mercury Quality Center
• Responsible for conducting analysis and need assessments to find the present manual medical records and transforms them to Electronic Health Records.
• Facilitated to develop a Knowledge Management (KM) portal subsystem, for doctors to keep abreast of the latest developments
• Understood the Business Logic, User Requirements and test-objectives to develop Use Case, Test plans, Test cases, Scenarios
• Co-authored detailed Business Requirements Document and Functional architecture and solution Specification Document
• Data sharing internal via network by using port and LAN networking
• Closely worked with QA team in delivering detailed Test Plan, Test Cases and Scripts, Oracle and TOAD usage for support.
• Highly involved with Unit testing, System testing and Integration testing with Business Process Management; Worked with the EDI/HIPAA team to map HL7

CONFIDENTIAL, WAYNE, NJ

BUSINESS ANALYST

RESPONSIBILITIES:

• Coordinated and conducted requirements gathering session with senior stakeholders and project managers, reviewed quantitative and qualitative results, and provided recommendations for better use of systems across the agency. 
• Created and updated Software Development Life Cycle (SDLC) documentation, such as a Business Process Description
• (BPD) and Functional Requirements Document (FRD) and Software Requirements Specifications (SRS).
• Interacted with users, developers, project manager and process analysts to understand the business process, identify enhancements and gather business requirements.
• Helped re-engineer FRD documents to differentiate clear and concise functional requirements from software requirements.
• Captured meeting minutes from requirement gathering sessions and additional client meetings and documented the high-level discussion points, decisions and action items.
• Participated in the peer review process of FRD documents and other work products prior to client submission.
• Helped in writing amendments to contract and design documents.
• Reviewed test case documents for multiple processes by researching and analyzing the finalized FRD documents.
• Actively involved in walk-throughs and meetings with development team to discuss related issues.
• Conducted working sessions to discuss and prioritize requirements and resolve project related issues. Actively involved in meetings with development team to discuss process flow and other development issues.
• Defined and implemented procedures to ensure changes to the system are made in a controlled manner post-production, in order to maintain the system in a validated state.
• Managed changes to base-lined requirements through effective application of change control processes, peer review processes as well as managing versions using SharePoint.
• Co-ordinate client meetings, facilitate JAD sessions and workgroup sessions to gather and get final approval on business requirements.

CONFIDENTIAL, BALTIMORE, MD

BUSINESS ANALYST

RESPONSIBILITIES:

• Writing the detailed user needs, Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML and Rational tools.
• Designed and developed Use Cases, Activity Diagrams, Sequence Diagrams, OOD (Object oriented Design) using UML and Visio.
• Identified, researched, investigated, analyzed, defined and documented business processes and Use Case Scenarios.
• Conduct workflow, process diagram and GAP analyses to derive requirements for existing systems enhancements.
• Worked on insurance data related to Medicare, Medicaid, and Insurance claims.
• Developed rules and workflow in Curam.
• Helped manage risk analysis and mitigation plans, status reports, and client presentations; prepared business process models, defined milestone deliverables, and established critical success factors.
• Formulated the systems of project to parallel the business strategies.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.
• Analyzed research on operational procedures and methods and recommend changes for improvement - with an emphasis on automation and efficiency.
• Conducted UAT wrote SQL queries in MS Access for data manipulations.

BUSINESS ANALYST

RESPONSIBILITIES:

• Worked as a Business Analyst to provide cost effective solutions for marketing and evaluating business plans viability, capital structure compliant with banking regulations.
• Placed in the Analytics center of Excellence (Retail consumer Finance) for file selection process and strategic database analysis to execute up-sell, cross sell and acquisition campaigns
• Worked extensively on the Teradata Data Base to analyze customer records based on transactions and payment patterns for retail consumer Finance
• Worked with the business team to create initial survey of campaign prospects and then finalize segmentation rule
• Created flowcharts in UNICA Campaign with those business rules and suppression conditions applied diligently.
• Fair knowledge of the credit card and retail consumer finance industry.
• Extensively worked on campaign operation tools like IBM UNICA, UNIX.
• Worked on reporting of campaign performance and Post campaign analysis which included creating dashboard reports, pivot tables and other KPI reports