Business Analyst Resume US - Hire IT People

SUMMARY

Customer - oriented technical project manger and information technology specialist with a focus on results-driven analysis and management methods.

TECHNICAL SKILLS

SQL, SPSS, Excel, Office Suite,SQL, Proficient, SPSS, SAS, STATA, Proficient, Javascript, Ruby, Ruby-on-rails, HTML/CSS, Proficient

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Analyzed number of users, user times, length of use, and languages used with SQL and SPSS, to help determine successful marketing strategies through social media.
Assisted with the expansion of the language exchange program through data analytics and social media marketing strategies.
Evaluated current business model, and suggested changes to monetization structure to make PhoNetics more profitable.

Confidential, Madison

Technical Project Manager

Managed the emergency department application in several different Citrix environments, including training, testing, pre-production, and production environments.Worked closely with IT analysts to assist them in configuring Epic software, fielded technical questions, and completed build in certain environments when necessary.
At software launch, recognized and characterized problems with revenue integrity (namely, a discrepancy between IV pushes and IV piggybacks), and worked with the head billing clerk to create a customized report to resolve these discrepancies.
Used SQL, SPSS, and Microsoft Excel to analyze hospital metrics on a daily basis, and to generate visual representations of this data for presentations to the Emergency Department director.

Confidential

Consultant

Excel to analyze and propose changes to marketing strategy for Staples small business division.
Assisted in generating $30,000 of weekly profit for Staples' small business through direct customer and client sales.