Information Technology Support & Consultant Resume
Arlington, Va
SUMMARY
Bilingual Security Analyst and Researcher with an ACTIVE Secret Clearance along with over 3 years of relevant academic experience, 4 years of Military Experience as an Confidential Safety Operator and 4 years as an experienced leader of 6 - 12 personnel. Dedicated and passionate in the self-study and education of information technology, interpretation, research and analysis. Motivated to manage and lead personnel towards improved organizational performance that will ensure success in achieving more than its goals. Highly competent, motivator and ambitious leader able to achieve and create new standards. Strong collaborative skills interacting with personnel of all levels.
TECHNICAL SKILLS
- ACTIVE Secret Clearance
- Top Secret Clearance eligible
- Bilingual (Fluent in English and Spanish)
- Leader
- Experienced Managing Teams
- Capable Trainer
- Experienced with Joint Service Organizations
- Strong Writer
- Excellent Oral Presenter
- NIST 800-53, 800-53A, 800-37, 800-60
- National Institute of Standards and Technology
- Federal Information Processing Standards
- HIPAA Security
- IT Support
- Desktop Troubleshooting (Windows OS)
- Desktop Support (Windows OS)
- Wireless Solutions
- Complex Data Analysis
- Basics in Electricity and Electronics
- Project Management
- Analysis
- FISMA
- Security Awareness
- Policy Implementation
- Teamwork Orientated
- Technically Savvy
- Virtual Researching
- Problem Solving
- Research Expert
- Organized
- Projecting Guidelines
- Customer Service Skills
- Interpreting Information
- Time Management
- Critical Thinking
PROFESSIONAL EXPERIENCE
Information Technology Support & Consultant
Confidential, Arlington, VA
- Analyzing complex business problems and determine proper resolution
- Sustaining information security countermeasure implementations for operational systems and systems under development
- Developing documentation to support information system authorization packages
- Enhancing Continuous Monitoring support for information systems
- Developing IT security policies, standards, guidance and architecture deliverables such as Security Assessment Reports, System Security Plans (SSPs) and Plan of Actions and Milestones (POAM)
- Assisting in the design, delivery, and improvement of in-house software applications and System Development Life Cycle (SDLC)
- Providing technical expertise in identifying, evaluating and developing information systems and procedures that are cost effective and meet user requirements
- Serving as liaison between business organizations and IT groups (production support, development, test, release management etc.)
- Providing application expertise to resolve production issues and support maintenance releases and projects
- Collecting and synthesizing data, reviewing current business processes, understanding end-user needs in consultation with stakeholders and explaining implications of choices to all personnel involved
- Facilitating meetings and focused groups to identify optimal solutions that create and enhance business value
- Playing a key role in training business users and technical support personnel
- Researching and resolving complex technical and business issues that require advanced probing, analysis, and/or interpretation
- Performing analysis and identifying opportunities to improve processes and system efficiencies via workflow changes and/or system modifications
- Presenting analytical findings and recommendations to leadership and peers
- Identifying significant intelligence gaps and coordinating collection requirements to meet current and anticipated intelligence needs and predictions
- Evaluating security reports, formulating security requirements, and recommending areas of improvement and supplemental security emphasis
- Creating data projections for estimates of future situations including establishing methodologies for problems not solved by generally accepted methodologies
- Identifying significant trends within assigned subject matter area as well as proposing new or revised analytical projects to alert decision makers to new developments and to meet customer requirements
Tactical Data Systems Specialist
Confidential, Towson, MD
- Experienced in coordinating, controlling and executing calculated military Fire Missions against designated targets using the Confidential computer system and specialized program software
- Tasked in locating the enemy, designating coordinates, analyzing and designating safety, digitally allocating munitions, collecting mission intelligence, data processing, IT security awareness and communications
- Operating the Confidential handheld computer system, training and managing 6 personnel within the team
- Completed tasks through non-digital methods using grid maps, charts and range deflector protractors
- Competent, experienced and capable in achieving these tasks as current team leader and trainer who stands at a promotable position
Honor Guard Team Leader & Volunteer
Confidential, Wrightstown, NJ
- Commanded, controlled, recruited, orientated, trained, led and managed teams of 12 personnel
- Completed relevant leadership tasks such as analysis and planning of services, logistics, problem solving, critical daily field travel
- Performed joint service and administrative tasks
- Scheduled and documented reports
