Business Analyst/ QA Analyst Resume

SUMMARY

An Information Technology professional with experience in Database Administration, Application Development and System Administration; passionate about bridging the gaps between business and technology, through developing and supporting effective systems that directly support the business goals and objectives.

TECHNICAL SKILLS

Languages/Tools: SQL, Microsoft Excel, Power Pivot, ASP.Net, VB.Net, C#, CSS, Microsoft Office Suite, visual studio.

Modelling Tools: IBM Websphere, Appian, Microsoft Visio

Platforms: Windows Server 2008 (Active Directory, DNS, DHCP, Domain Policies, User/Account Management, Print Services, Firewall/Security, software deployment,), Windows XP/Vista/7, Microsoft Exchange 2003/2007, Outlook 2007/2010, SQL Server 2005/2008 (Reporting Services, Analysis Services), AS 400.

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst/ QA Analyst

Design and write up of test documents (Test plans, scenarios, Test data and Test cases)
Software testing prior to deployment to Dev environment
Defect management tracking and resolution (QC, CQ and Team View)
Data filtration, scrubbing, querying and amendment
Coordination of test and test phases
Maintenance and administration of testing tools (Quality center, QTP)
QC access user access control
Automate/ manual testing and test scripts generation.

Confidential, Temple Tx

Business Analyst/ QA Analyst

Designed and maintained SQL server databases (SQL Server management, SQL script management, stored procedures, views, tables, functions)
Carried out data analysis using Microsoft Excel spreadsheet, AS400, (Excel macros, Pivot tables, charts, Data connections with SQL databases)
Data conversion and querying QA function/testing for iterated software modules, developing and writing queries, data mapping and testing
Unit and Black box testing
Help desk management, incidence reporting and ticketing.

Confidential

Compliance Officer

Maintained databases on SQL server platform
IT Audit/Operations and Systems Support
system testing QA function, test case development and planning
General Controls (Logical Access, Change Management, and IT Operations management).
Quarterly IT infrastructure audit
Planning and execution of recertification and certification exercises (ISO certification)
SLA drafting and vendor management, patch update, and server administration.
Business Continuity Planning (BCP) and Disaster Recovery Planning (DRP

Confidential

IT Audit/Compliance Analyst

Site engineer
Planning management and delivery of turnkey site for Celtel and MTN mobile networks
Network integration and signal planning

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