SUMMARY

• Scrum Certified Business System analyst in an Agile Product development setup.
• 10+ years of proven experience in Application development, Business Analysis and Product management supporting web, B2B/B2C channels and mobile platforms.
• Demonstrable track record of successful project implementations collaborating across business stakeholder groups, product management and Scrum teams.
• Handle functions encompassing technology adoption, IT strategy and Product Management for the corporate and delivery organization.
• Lead and facilitate business and process transformation to encourage Agile adoption through industry best practices, tools and frameworks.
• Implementation of a CRM solution resulting in a 40% increase in adoption rates, coupled with piloting into new business units.
• Agile & JAD methodologies,Salesforce CRM, Mortgage banking, Title Insurance, Capital Markets.
• Requirements engineering, Process Modeling, Map - gap analysis,Product Life cycle management.
• Story boarding, Impact mapping, Confidential analysis, Iteration/Release planning.

SKILL SETS

Process tools : Agile & JAD methodologies - Team Foundation Server 2012, JIRA, Bugzilla.

Databases : SQL Server 2012, Oracle 11g

Modeling & ALM : Visual Studio 2012, iRise Studio 8.1, Visio 2012

Development : Force.com Enterprise edition, Process Visualizer, Java /J2EE, Websphere Commerce, iLog Jrules BPM tools, Eclipse & IntelliJ Idea, Weblogic 8.1, Jboss.

Versioning tools : Tortoise Concurrent Versioning System (CVS), IBM Rational ClearCase, Perforce

EXPERIENCE

Confidential

Senior Business System Analyst

Responsibilities

• Support the design rollout and administration of First American’s comprehensive sales and customer service programs.
• Lead requirements discovery workshops, develop functional specs & design documentation.
• Conduct feasibility study and Gap analysis outling the ‘As-is’ v/s the ‘To be’ process using process flow diagrams, wireframes & simulations.
• Write user stories to effectively gather and manage requirements to model business domain.
• Create user story maps linked to Epics, Features and the Minimum Viable Product (MVP) .
• Build application prototypes and wireframes using the iRise simulator tool.
• Work with Product owners and business teams to continuously refine the Product backlog.
• Prioritize feature-level user stories, maintain stack ranks to align with the product vision.
• Facilitate iteration & release planning, Scrum Review and Retrospective meetings.
• Work with Release and Product management groups to plan delivery schedules for project releases/sprints.
• Build reports and dashboards and other KPI metrics for monitoring project progress, achievements, forecasts for management review.
• Liaison with stakeholders, business groups. Communicate product status, key issues & launch plans.
• Develop User Acceptance Test (UAT) scenarios and conduct walkthroughs to user groups.

Environment :

CRM : Force.com Enterprise edition & Process Visualizer

Modelling : iRise Studio 8.1, Visio 2012,

Database : SQL Server 2012

Others : Agile SCRUM, Visual Studio Team Explorer 2012, JIRA

Responsibilities

• Successful implementation of a CRM solution in a short span of 6 months. A 40% increase in adoption rates coupled with piloting into new business units.
• Spearheaded design and roll out for some of First American’s core products supporting Underwriting systems, Claims & Settlements and Title searches through the loan servicing lifecycle

 Senior Software Engineer / Business Analyst

Responsibilities

• Analyze business requirements, develop functional specs and design documentation.
• Handle customization requests to the Pricing & Compliance engine built on JRules BPM.
• Analyze business requirements, develop functional specs and design documentation.
• Modify UnderWriting stipulations and Pricing Business rules per business requests.
• Manage vendor-client relationships and collaborate with offshore teams for project delivery.
• Negotiate with internal & third party vendor teams for timely delivery of software packages towards smooth integration and delivery for end users.

Environment :

Development : iLog Jrules 4.5.5, Jconfigurator, Eclipse & IntelliJ Idea

Database : TOAD for Oracle

Versioning & SCM : IBM Rational ClearCase , Perforce P4V Visual Client

Application Servers : Weblogic 8.1, Jboss

Responsibilities

• As a representative of the Release Management group, supported in successfully completing the CMM Level - 4 certification audit.
• Completed Level-2 Financial Domain Certification in Banking and Capital Markets.
• As an active member of the Pricing COE (Center of Excellence) helped develop a comprehensive go to market pricing solution

Associate Consultant

Responsibilities

• Customize WebSphere Commerce Suite’s out of the box subsystems to fit customer needs.
• Work with technical leads to come up with a suitable design and build solutions.
• Cater to fresh requirements / change requests originated by the business.
• Develop source code , track and remediate application defects using the bug tracking tools.
• Participate in code, design and test case reviews towards ensuring high quality of deliverables.

Environment :

Development : J2EE Eclipse IDE, Websphere Commerce

Database : IBM DB2

Versioning & SCM : Tortoise Concurrent Versioning System (CVS), JIRA