Business Analyst Resume
New, York
SUMMARY
- A committed and proactive professional with specialist skills in analyzing, managing, and developing effective software solutions.
- Capable of applying new technologies to improve business processes, while demonstrating a logical and analytical approach to dealing with complex issues.
- Possesses a strong attention to detail, with the ability to prioritize tasks wisely.
- Widely regarded as a strong and supportive leader, who thrives in fast - paced and challenging work environments.
TECHNICAL SKILLS
Languages: SQL (DDL/DML), PL/SQL, MySQL, C++, Java / Swing, Python, Bash, VB.net
BI Applications: Oracle Business Intelligence (Discoverer) 9i & 10g, SAS, SQL Loader (ETL)
Databases /Tools: Oracle RDBMS, SQL Server, Microsoft Access, DB2, TOAD, SQL Developer
Applications /Tools: Excel, MS Word, PowerPoint, Visio, Microsoft Visual Studio, Eclipse
PROFESSIONAL EXPERIENCE
ConfidentialBusiness Analyst
- Provided team leadership, software project management, and set priorities for all ad hoc report requests.
- Worked closely with the IT team on the development of business processes for the new Oracle data warehouse, developed user metadata documentation for the Oracle BI application, and provided training to end-users.
- Additionally responsible for providing analytical support to marketing, customer service, and digital groups.
Environment: SQL, PL/SQL, TOAD, Oracle 9i, Discoverer 9i, SAS, DB2, HTML, MS Access, OS390, UNIX, Solaris
Confidential, New York
Independent Consultant
- Accountable for a major contract to transfer Reader’s Digest Oracle reporting systems to Confidential, liaised extensively with the offshore project team to ensure minimum disruption to business operations.
- Designed, coded, and documented a prototype management system for an international educational institution.
- Developing mobile applications for a presentation consulting service in Confidential .
Environment: SQL, PL/SQL, TOAD, VB.net, ADO.net, Visual Studio, MS Access, SQL Server, Java / Swing, SQL Developer, Linux
Confidential, New YorkBusiness Data Services Manager
- Hands-on manager responsible for the development, administration, and maintenance of three Oracle BI reporting systems with over 1,000 reports supporting all magazines and book continuity products.
- Acted as a central point of contact and liaised extensively with the user community, IT management, and corporate executives, utilizing strong interpersonal and communication skills.
- Effectively managed multiple software development processes concurrently, involving the application of Agile iterative (SDLC) methodologies.
Environment: SQL, PL/SQL, TOAD, Oracle 10g, Discoverer 10g, SQL Loader, DB2, SQL Developer, UNIX, Solaris
ConfidentialBusiness Systems Specialist
- Responsible for the design, coding, maintenance and documentation of all SQL queries across the Database Marketing function.
- Conducted SAS statistics analysis and presented findings to Q/A statisticians and senior management.
- Monitored the periodic conversion (legacy assembler system to in-house database system) regression testing prior to production release.
- Attended production mailing meetings, resolved query issues and made query recommendations.
- Successfully developed and guided a team of five junior business analysts to roles as SQL programmers.
Environment: SQL, SAS, DB2, HTML, MS Access, TSO/ISPF, OS/MVS, JCL, OS390
