Analytic, a problem solver with strong people’s skills, I am a multi-talented IT professional with 10-plus years’ experience on various applications and systems. I have played several key roles in project implementation and support assignments, both in North America and overseas.

AREAS OF EXPERTISE
ERP Support (Oracle Financials), Applications Support, Data Analysis, Data Migration, Business Analysis, Reports Development, Web Design and Development

TECHNICAL PROFICIENCIES
Oracle Financials 11i; Web Development (HTML/XML, Dreamweaver, JavaScript); Data Quality Management (DQM); QALoad/QARun; Crystal Reports; NIKU Project; PVCS Version Manager; SmartDB Data Migration Studio; SQL PL/SQL; SQL*Net, TOAD; SQL Developer; Unix; Windows Administration; Content Management Application Systems (Flex App, Joomla!); BEA Weblogic Portal Administration

WORK & PROFESSIONAL EXPERIENCE

Confidential, 
Englewood, Colorado
Title: Senior Analyst Developer (August, 2008 – January, 2010) 
A key member of the ERP (Entreprise Resource Planning) support team. My role covered:

• Oracle Financials 11i (all modules)
• Oracle Workflow - as a tool to track transactions in issue resolution
• iRecruitment, iProcurement, iExpense support
• Monitoring of Integrated Systems and Processes
• 24/7 Rotating On-Call support (including off-shore troubleshooting and issue resolution)

Confidential
Broomfield, Colorado
Title: Data Analyst (April, 2008 – July, 2008) 
The project: data migration of Sun’s global internal and partner activities from legacy to Oracle Financials 11i, utilizing TCA (Trade Community Architecture) technology.

• Support data cleansing within new Oracle 11i (Production) customer data hub environment
• Run scripts through DataFlux application to identify duplicate data
• Query and review data to meet set criteria and ensure data integrity
• Merge migrated customer (Party) transactions in Oracle 11i interface
• Make recommendations to data security and quality improvement
• Assist user community in Data Quality best practices

Key Achievements:

• Coordinated project activities on 3 (three) continents
• Savings on budget and time to employer: completed project ahead of time

Confidential, 
Englewood, Colorado
Title: Business Analyst (March, 2007 – March, 2008) 
RouteTo1, LLC is a software development shop that consults for several client companies. As Business Analyst, my responsibilities covered:

• Daily production support of client applications
• Configuration, update and support of Content Management System applications
• Administration and management of client user accounts
• Training of client technical staff on applications and systems
• Documentation of new customizations and enhancements, testing and implementation

Key Achievement:

• Supervised the successful transition of applications support role to client technical team

Confidential
Title: Instructor, M.I.S. [(Management Information Systems) (March, 2005 - July, 2006)]
Key Achievements:

• Designed and taught courses in Database Design and Administration, Microsoft Office suite, Web Design, and the Internet
• Mentored candidates preparing for the CGA professional certification examinations in the area of Management Information Systems

Confidential.
Detroit, Michigan
Title: Software Engineer (November, 2004 – February, 2005) 
Part of an Oracle Financials 11i implementation team in Dakar, Senegal:

• Data migration from legacy to Oracle Financials using SQL*Loader
• Wrote scripts to Packages, Procedures and Functions using TOAD

Confidential (Southfield, Michigan): February, 2000 – November, 2004
(As a Consultant on Assignment at the City of Detroit)

Technical Support (System Administration)

• Access, SQL Server and Oracle May, 2004 – November, 2004
• NIKU Project Management System June, 2002 – October, 2003
• PVCS Version Manager March, 2002 – July, 2004
• SmartDB Interfacing Studio November, 2001 – July, 2003

Highlights:

• Installation, configuration, administration, user training, and backup and recovery functions
• In consultation with project team, set strategic priorities, resource allocation and process automation - NIKU Project Management System
• Converted payroll data from legacy (mainframe) to client-server compatibility (SmartDB)
• Loaded data into Oracle Financials 11i Human Resources module (SmartDB)

Key Achievement:

• Led a technical team to implement the Detroit Board of Police Commission’s Database Conversion (Access to SQL Server) project

Reports Development
Crystal Reports Developer (Releases 8, 9.5, 10 and 11) February, 2001 – April, 2004

Web Design and Development
Web Developer (Technical Lead) February, 2003 – May, 2004
Key Achievements:

• Designed, deployed and supported intranet sites each for the City of Detroit Budget and Human Resources Departments
• Wrote stored procedures ASP.Net, to enable application functionality

Quality Assurance and Testing June, 2001 – December, 2003 
Led a team of 6 (six) testers to stress-test city-wide integrated systems with Oracle Financials 11i applications.
Key Achievements:

• Test Plan Design, Test Cases Development and Bug Tracking
• Interface, Database, Load and Performance, Regression, Volume, Stress and Security testing

Business/Technical Analysis February, 2000 – July, 2003 
Business/Technical Analyst, Oracle Financials & EMPAC Integration 
Member of City of Detroit Oracle Financials implementation team:

• Provided technical support to SMEs (Subject Matter Experts) on Oracle Financials modules: PO, AR, GL and PA (Project Accounting)
• Technical liaison between Oracle 11i (City Administration) and EMPAC (inventory management system at Detroit Water and Sewerage Department) integration project
• Assessed business rules, user needs and requirements
• Studied and made impact assessment analyses on third-party applications and products

E D U C A T I O N

• Confidential University : Masters of Applied Science (Information and Communications Technology)
• Confidential Institute, (Post-Graduate Diploma in Applied Information Technology) – completed
• Confidential University (B.A., Philosophy)