PROFESSIONAL SUMMARY:

• 12+ years of Professional work experience as a Business Analyst, Test Lead and Defect Manager
• Expertise in the Retail, Banking, Financial, Tele Communications and Content Management, ERP domains etc.
• Test Estimation, Test Strategy, Test Planning, requirements gathering, functional analysis, Test Script Designs, Test Execution, Test Status Reporting, Defect Management, Establishing test data requirements.
• Have worked from Oracle 360 commerce to Oracle POS 13.2 and Oracle Micros POS/ x - store POS .
• Had implemented two complete end to end Oracle Retail Point Of service Products ( ORPOS, Back office, central office, ORSIM) integration with Oracle E- Business ( ERP systems)
• Experience in various business analysis areas like Eliciting requirements, analyzing, documenting, management and communication of requirements, Solution assessment and validation
• Experience in creating Business Process Models, Technical Flow diagrams, Data Mapping documents
• Worked as a leader showing skills in Project Initiation, Management & Closure.
• Creating of Business process documentation of existing POS systems
• Providing complete initial setup for utilizing POS system in stores like Item management, barcode generation etc…
• Creating the Mater data for the inbound and out bound flow for the various systems through EJB middleware and Batch process .
• Configuration of Items, pricing, Merchandise Hierarchy, Store Data, Tax, etc.
• Having strong knowledge on the Integration testing between POS with other systems.
• Ensuring the readiness and pre-requisite for POS pilot and POS Production rollout.
• Having Strong requirements gathering and business process document skills for POS
• Efficient in handling Multiple Projects testing simultaneously, this involved testing of multiple implementation projects and product support at onsite and offshore.
• Worked with various Point of sale Systems like Epicor APTOS POS, Infor POS, NCR POS, and Many in house POS systems.
• Extensive experience in managing and coordinating with teams supporting various applications in varied technologies and geographical locations
• Have conducted and supported many UAT Testing with end user and provided the trainings for UAT.
• Work Experience in writing SQL queries, creating Views, Stored Procedures, Triggers, Cursors on Databases
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards

TECHNICAL SKILLS:

Products: Oracle Retail products-ORPOS, ORBO ,ORCO, ORSIM, RMS, Micros POS,ReSA , IBM WebSphere Commerce, AIC- eTreasury, Fraud guard, Deposit 24/7, Micros POS, NCR ALOHA POS, Oracle Mobile POS, IBM 4690 Register etc. Exposure knowledge in Oracle Retek products.

Reporting Tools: Cognos,Oracle Business Intelligence Publisher,

Test Management Tools: HP ALM, Mantis, Bugzilla, Test Link, Clear Quest

Business process modeling notation (BPMN): UML diagrams, Flowchart technique, Data flow diagrams, Workflow Technique

Modeling Tools: Rational Rose, MS Visio

Tools for Mockups: Moqups

Microsoft Tools: MS Project Planner, Visio, Excel, Word, Power point

Configuration Management Tools: Tortoise SVN, Microsoft Visual Source Safe Rational ReqPro, Clear Case,

Confidential

Test Lead

Responsibilities:

• Designing Test cases for sales return, processing tenders, customer maintenance, Layaway, warranty plan, Gift registry and sales/promotions/Flash, price adjustment, employee clock in-out, Fastlane, CM.
• Designing and validate the promotions, discount and flash sales, Alteration request, return merchandise
• Creating Business Flow Diagram for Customized POS systems for each module.
• Review in the test cases written by the tester.
• Preparing/Reviewing Test strategy and Test Plan

Confidential

Test lead

Responsibilities:

• Creating the Requirement document with Architect and developer providing my inputs.
• Designing and validate the promotions, discount and flash sales, Alteration request, return merchandise
• Preparing user requirement understanding document.
• Creating Business Flow Diagram for Customized POS systems for each module.
• Setting up the POS LAB that simulating the production environment
• Preparation of Master data for inbound & out bound flow from ERP systems to POS and vice versa.
• Review in the test cases written by the tester.
• Preparing/Reviewing Test strategy and Test Plan,
• Giving application walk-through to the tester and new Joined.
• Preparation of Test Procedures, Test Scenarios, Test Plan, Test Cases and Test Data.
• Verifying different interfaces (TIBCO, Momentum) with various downstream applications.
• Executed test cases and participated actively in System Testing, UAT and Regression Testing.
• Interacted with the Development team and the Environment team in prioritizing the defect list and validating known bug fixes.
• Shared Daily Status Reports with all the team members, Team Leads, Managers and Clients.
• Prepared Traceability Matrix to show the test coverage requirements vs. Test scripts.
• Created test cases & performed database testing to check whether the data is being migrated properly.
• Wrote SQL Queries to connect to the database & retrieve data for a specified set of test requirements.

Confidential

Business Analyst

Responsibilities:

• Understanding the Existing POS system and gathering customization requirement
• Created Business Flow Diagram for designing the Test cases for Point of sale systems.
• Business Documentation preparation (FRD) of Business Processes in Detail
• Preparation of User Training manuals for all the Identified Business processes
• Preparation of details Impact analysis document for each New and customized requirement also for the PCR, Change request.
• Taken full responsible for design the Test cases and walk through with customer for our approach to arrive the test cases.
• Conducted JRS for gathering more requirements from the user and documented as a Requirement document.
• Providing the Support and explaining the defects to the Developer and getting the defects to be fixed and closely tracking the defect.

Confidential

Test Lead

Responsibilities:

• Involvement in Test Execution, Results Analyzing and Defect Reporting.
• Preparation of Traceability matrix.
• Verifying the contents is getting replicated from Production to DR Environment and vice versa.
• Conducting SIT,UAT, Failover testing and Disaster Recovery drill
• Preparation of SIT Readiness and Follow-ups with 3rd party vendor for their action items.
• Actively conducted in various meetings like defect resolution meeting, QA status Meeting.
• Facilitating RCA Meeting with Internal and external Project team members.

Confidential

Business Analyst

Responsibilities:

• Reviewing the documents to understand the Retail business logic and conducting Joint review sessions to understand the Business Requirement from DIGI.
• Customization of Store application as per DIGI’s Requirements
• Integrating Store applications (ORPOS/ ORSIM) with e-Biz Suite (ERP) and other downstream application
• Worked on the various Interfaces like Customer, Tax, Order, Peripherals, Tender Authorization and Inventory
• Developing and Testing of Customized Reports by using Oracle BI Publisher.
• Providing support after the production roll out for 700 stores across the country
• Provide support and troubleshooting in the supporting phase after the production.
• Worked on Mater data creation for UAT/SIT testing to simulate the production like environment
• Creating Business flow diagram and Business use cases in each Module.
• Simulating Stores interface (API) with external Systems. Production like store setup for SIT and UAT testing Phase.
• Preparation of SIT Readiness and Follow-ups with 3rd party vendor for their action items.
• Preparation of User Training manuals for all the Identified Business processes
• Did Impact analysis document for each New and customized requirement also for the PCR, Change request. Facilitating RCA Meeting with Internal and external Project team members.
• Training Material Development of Oracle Retail Applications and Go Live & Post Go Live Support
• Taken full ownership for conducting UAT / PAT including Defect/ test management in hp ALM.

Confidential

Defect Manager

Responsibilities:

• Defining and Implementing Defect Management Process for entire KT Program
• EOD status update with clients and all other vendors
• Chairperson for War room and monitor for each defect that logged in the hp-QC.
• Assign the Defects to the right owner after performing initial diagnose by conducting war room.
• Tracking and Escalation of SLA Breach Defects to the Wave managements.
• Conducting RCA meeting on regular basis for major defects.

Confidential

Test Lead

Responsibilities:

• Reviewing the documents to understand the Retail business logic and attended review sessions to understand the Retail-Ecommerce Life Cycle.
• Preparation of System /Integration Test Plan
• Preparation of Test Procedures, Test Scenarios and Test Data.
• Designing and optimizing the test cases with different tools.
• Created Estimates for estimating the time for automating the application

Confidential

Business Analyst

Responsibilities:

• Prepared Data Flow Diagrams(DFDs) like UML Diagrams for representing flow-charts, process models and architectural design of the POS application
• Creating Scenarios for various level of Item/ transaction discount for sales items and combination of Promotions with Coupon and customer loyalty program.
• Taken full responsibility for conducting UAT with end user trainings.
• Verifying the interfaces between POS, e commerce server with Discount servers.
• Creating XML request for hitting the Discount server for validating Promotions and sales.
• Setting up a Point of Sale Lab at offshore for testing with POS 360 Commerce with IBM 4690 register.
• Interacting with Stake holder for Project, Defect Review Status.
• POS (Point of Sale) screen design for the customized functionalities

Confidential

Business Analyst

Responsibilities:

• Gathering Functional requirements with clients at Onsite and Identifying the GAPs for the Solutions workaround and customization
• Bar code generation, master data upload for integrating EPR systems with POS systems and preparation.
• Assist the Data Mapping for EJB middleware team.
• Worked on Message-oriented middleware and XML validation also Parameter configuration for various features in POS/BO/CO.
• Rolled out the product and test in the 350 stores across the country
• Single Point of contact for all the requirements from customer and requirement clarification.
• Experience in testing multiple language with POS application.
• Did Integration between POS with oracle E-business suite system.
• Taken full ownership for conducting UAT with end user.
• Preparation of Training Documents for Users
• Preparation of Deployment & Rollout Strategy with Client for smooth Go Live

Confidential

Test Lead

Responsibilities:

• Preparation of Test Plan and System Test reports, Setting up the POS lab
• Creating Test cases for Functionality and Regression Testing
• Executing Test cases for Functionality and Regression Testing in POS Lab
• Preparation of Traceability matrix.
• Conducting Regression, and Functionality, System and User Acceptance testing.