SUMMARY 

• 8 years of overall work experience in banking, financial Services& Healthcare, with exquisite insight offixed income, equity &money making instruments.
• Excellent communication, diagnostic skills, critical thinking, conflict resolution, facilitation, efficient content management and documentation skills.
• Coordinated betweenSAP& other global IT teams to ensure the teams are making the project deliverables in time.
• Business Systems Analyst with substantial understanding of business requirements gathering, evaluating data sources, translating essentials into specifications & application design.
• Proficient with OSAM (Optum Scalable Agile Methodology) a specifically designed agile hybrid business process model.
• Seasoned in Agile, Scrum Master Certified with apprehension in the scrum process, acquainted with various sprint backlog estimation techniques such as planning poker, polling, T - shirt sizing & relative mass valuation. Abreast of prioritization techniques for product backlog like MoSCoW & Kano model.
• Conversant in technical and business writing, business process flow, business process modeling, business analysis and testing various methodologies using BPMN (Business Process Modeling Notation) Standards.
• Experience in facilitating joint requirement planning (JRP) sessions with business user groups, conducting joint application development (JAD) sessions with IT groups and conflict management with project team members.
• In depth knowledge software development life cycle (SDLC) processes, object oriented analysis and design (OOA/D).
• Proficient in creating unified modeling language (UML) diagrams such as use case diagrams, activity diagrams, class diagrams and sequence diagrams.
• Strong Knowledge in EMP templates, EMP sub templates, HEDIS, Health Level 7&NCQA Standards, with experience in creating SLA’s for web services and the projects.
• Extensive experience in developingscreen mockups, web reports using the SAP Business Object R4 reporting tool.
• Facilitated change management across entire process from project conceptualization to testing through project delivery, software development and implementation management in diverse business and technical environments.
• Responsible to track, document, seize, manage and convey the requirements using requirement traceability matrix (RTM)which helped in controlling numerous artifacts produced by the teams across the deliverables for a project
• Involved in test planning, preparation &execution, ratiocinative report generation to ensure that all aspects of a project are in concurrence with the business requirements.
• Interface with clients from operations, marketing, sales, technologies, and outside vendors
• Highly propelledteam player with exemplary interpersonal and customer relational skills, organizational, analytical, presentation skills, and leadership qualities.

TECHNICAL SKILLS Modeling Tools: Rational Requisite Pro, HPALM, UML, MS Visio, BPMN, Rational Rose, Rational Clear Case, Adobe Photoshop CS3, Corel Draw 12, Adobe Illustrator

Methodologies / Frameworks: RUP, Agile/Scrum, Waterfall, OSAM

Database: MS SQL Server 2012/2008/2005 , My SQL Work bench V5.2, MS Access,

Business Intelligence: Tableau, Tableau Desktop 8.2, Crystal Reports, Cognos 10 (report & Query studio), SQL Server Integration Services (SSIS), SQL Server Reporting Services (SSRS), SQL Server Analysis Services (SSAS), Micro strategy reporting system, R4 SAP Business Objects Reporting Tool.

ETL Tools: Data stage, Informatica, IBM Cognos, IBM Infosphere, Infosphere Information Services

QA Testing Tools;HP QC, JIRA Greenhopper, HP Load Runner, MS Test Manager 2013:

Documentation Tools: MS Office Suite, SharePoint 2007/2010/2013

Data Warehousing: Data Marts, OLTP, OLAP, ROLAP, DOLAP, MOLAP, HOLAP,Teradata, Query/Reporting, Multidimensional Analysis, Data Mining,Slicing/dicing, Drill Down/Roll Up, MDM

Finance: Forex, Derivatives, Bonds, Mutual Funds, Equities, Sweeps,Swaps, Pricing, Brokerage, Stocks, Bloomberg Data

Project Management Tools: Oracle 12C Business Process Composer, MS Project professional, MS Project Server, MS SharePoint 2010, SharePoint Designer, JIRA, RALLY, Version one

Languages: HTML, Java, JavaScript, C, C++, asp.net,Ajax, XML, Wizdyl, SQL, python3.5PROFESSIONAL EXPERIENCE

Business Systems Analyst/Scrum Master                                 

Responsibilities:

• Performed analysis for forex trading&OTC derivative trading.
• Presented lunch and learn introductions to agile and scrum.
• Utilized Agile Scrum practices to help the team increase their velocity by 63% within the first year of Agile adoption
• Mentored and coached Scrum teams on Relative Estimation and User Stories.
• Creating Artifacts for formulating strategy includingImpact analysis, Risk analysis&break-even analysis.
• Guided the development teams to understand and practice the core Scrum Principles, Roles, Rules and Values.
• Collaborated closely with SMEs to identify and analyze core requirements and key features for call center operations projects. Facilitated user interviews and workshops to gather and analyze user stories.
• Developed and implemented a Rapid Velocity Action plan to fulfill maximum requirements per sprint.
• Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
• Tracked and made visible the Teams' progress, Velocity, Burn down charts and other metrics and Information Radiators on an ongoing basis.
• Created & managed the Business flows and process flow diagrams using BPMN standards.
• Initiated product backlog and developed user stories with clear acceptance criteria.
• Prioritized product backlog for grooming and sprint planning while product owner was absent
• Mediated conflicts, fostering team and coached individuals improving team dynamics
• Advocate of scrum framework and company vision within organization.
• Introduced new Scrum practices for sprint grooming sessions to steer it into a time-efficient productive meet.
• Maintained storyboards, organized charts within JIRA and influenced best practices to team.
• Ensured the proper formatting of the User Stories in order for the team & stakeholders to understand it.
• Worked with stakeholders and product owner developing release plans.
• Facilitated sessions with the product director to finalize the User Stories for the designated Sprints in the release cycle.
• Worked in a SOA architecture environment assisted Middle tier developers for creating Service Level Agreement for third party web services with Bloomberg.
• Validated business rules and all artifacts with users, approval and sign off.
• Aided the DB developers for creating columns & rows for various tables to be included for registering the derivative trades, traders & participant’s information to report it to CFTC.
• Inter faced with subject matter experts (SMEs) and users to gather business requirements.
• Use Business Intelligence tools for carrying out daily operations and for Business level modeling.
• Instigated and promoted strict guidelines of QA practices and regression testing.
• Involved in data mapping and assisted the data analyst to analyze data by running queries in SQL backlog database
• Communicate project status regularly to key business stakeholders and lead UAT testing activities coordinating with users
• Successfully conducted JAD sessions with the cross-functional team members for discussing various shared issues to ensure that business requirements are met and requirements are understood at all levels.
• Improved efficiency within the team by redesigning work flows and business processes
• Prepared use case documents using MS Visio, Business Objects and UML. Have used the R4 reporting tool for making Web reports in UNV as well as UNX side.
• Used SharePoint 2010 to access and align relevant enterprise, operational, performance and financial data from multiple sources and departments and create advanced visualization charts and dashboards conveying the right information.
• Facilitated meetings with the product & delivery team to discuss realistic expectations and ways to improve productivity to deliver the desired product at the end of the release.
• Documented and delivered functional specification Document to the project team
• Conducted SWOT analysis,cost benefit analysis, risk analysis and benchmarking activities to identify best practices.
• Coordinated with systems personnel and product managers fordata mining, data analysis and data model documentation.
• CreatedBusiness Process Models,Use Case, Activity, Sequence and Collaboration Diagramsfor the development team using the Oracle 12C Business composer tool.
• Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
• Agile Testing methodology: Utilized Quality Center and the agile testing methodology for regression, system integration, and user acceptance system testing.
• Last book read: Scrum the art of doing twice the Work in half the time

Environment:Agile, waterfall,MS SharePoint 2010, JIRA, MS Excel, MS Visio, MS Project, MS PowerPoint, MS SQL, Oracle 12C BPM Tools, Bloomberg Terminal, python3.5.

Sr. Scrum Master       

Responsibilities:

• Facilitaterequirement review meeting with business, development team manager and SMEs .
• Preparing Reports to the Director of Technology for the weekly project Status Review
• Expedite backlog refinement meeting with product owner & scrum development team to update on the product backlog .
• Facilitated exercises like Story Writing Workshop, User Story Mapping, Affinity Estimation, etc. to help product owner in managing stakeholder expectation by doing release planning.
• Handling multiple teams with diverse team members and planning meetings for the teams to ensure proper co-ordination between On-shore &Off-shore team members.
• Conduct meetings with Delivery manager, PMO& the Tech lead to discuss the Release status.
• Facilitate with the Business Stakeholders for their availability to attend the Release Demo Session.
• Experience writing business cases, requirements, mock-ups, test plans, and documentation for new reports in SAP to cover gaps between initially delivered SAP functionality and business needs.
• Created Excel Based modeling for project level Target review & the collaboration of various team members from different teams.
• To concur sprint planning, daily stand-ups, sprint review&retrospective meetings.
• Empowered and assured the team is productive and functional.
• Experience in compliance to the Health Level 7&NCQA (National Committee for Quality Assurance) standardsusing Archer solutions development.
• Aided the project team and Product Owner to develop and update Product Roadmap. Tracked daily progress using Burndown Chart metrics.
• Provide RQA points to the User Stories based on its quality & ensure proper User Story formatting for all the User Stories before the Grooming Meeting.
• Removed roadblocks for successful iterations, which led to the transition of releases on time.
• Worked with various Business Intelligence tools including, MSVisio, Business objects and MS suite.
• Assist Sr. Project Manager in conducting informal sessions with testing team to resolve open incidents and issues.
• Create Test Cases to conduct white box testing, positive and negative testing of the application. 
• Conduct analysis for change requests and requirement walkthroughs and advised concerned project managers and business system analysts on the impacts of the changes in migrating data solution.
• Utilize Rally to track user stories, progress of the sprint & to monitor any changes if required & communicate it with the Delivery Manager.
• Have meetings with the System Analyst and the development team to address Epic’s& technical US’s to be broken down for the forthcoming Grooming meetings. Good Knowledge in EMPTemplates& different EMP sub templates to be used and how it interacts with the provider (SER).
• Prepare Commitment Deck for the upcoming Release Cycle.
• Use Rally to review User Stories and award Quality Points for the Overall Quality of the User Story to be groomed.
• Facilitate andImplement Optum Scalable Agile Methodology (OSAM) from inception to deployment (User Story Analysis, Sprint Planning , Grooming Meetings,Backlog Refinement , daily stand ups,JAD sessions , Retrospectives & Project Closure) 
• To create a Release track report to track day-to-day status of the Release from Sprint to the Number of US’s developed and the number of points delivered in comparison with the Release target. Communicate it with the delivery Manager & PMO
• Map business processes and identify opportunities for improvement, both technology and operations related
• Participate in various meetings and discussed enhancement and modification request issues and constraints.
• Assist lead business analyst in the creation of use case diagrams, process flow diagrams (MS Visio & Project) and GUI designs.
• Have used Risk Frameworks like COSO for guiding, conducting internal control accessing its effectiveness.
• Facilitate with the Director of Technology to ensure proper & sufficient resources for the upcoming release product delivery.
• Redesign business processes so that they are more relevant to the user and business focus.
• Set product demo sessions with the business stake holders and the technical team with the lead QA presiding over
• Facilitate JAD sessions with the Technical team and the Product team to address & clarify User stories to be groomed for the upcoming release Grooming Sessions.
• To facilitate meetings with the product team to discuss upcoming release details from Release target to the User Story Priority (United Health Care requirements) if any.
• Participate in brainstorming sessions on quality analysis, manual and automated testing and defect tracking tools.
• Create logical data models, business requirement document and functional specifications documents using SharePoint and MS Visio.
• Assist the project manager in organizing meetings with developers and quality analysts to discuss business requirements, test planning sessions, resource allocation, project sizing, business approvals and release dates.

Environment: MS Shop (.Net-java-Oracle DB), MS Office (MS SharePoint 2013, Visio, Excel, Access, Project), SQL, XML, Agile, WindowsXP, SQL Server, HP Quality Center 10.0

Business Systems Analyst/Scrum Master                                 

Responsibilities:

• Gained insight about the structure, Business model, and current process workflow of the organization from existing artifacts.
• Understand the various asset classes - equities, fixed income & alternative investments, the various types including U.S. Stocks, Emerging stocks, foreign developed stocks, dividend growth stocks, U.S. government bonds, Corporate bonds, emerging market bonds, municipal bonds, Real Estate & Natural resources.
• Performed requirements gathering using both formal and informal sessions through interviews, questionnaire, video conferencing, JAD sessions and conference calls.
• Analyzed , defined , documented and communicated business requirements to technical architects, developers by interacting with the end customers to meet business partner’s needs.
• Gathered experience in using Version One to manage the scrum team, track performance using velocity charts/burndown charts and integrate other project related tools in one platform.
• Create Release reports tracking the overall performance of the team in delivering the PSPI (Potentially Shippable Product Increment) . It is also to point out the plus as well as the delta that can be addressed in the forthcoming release.
• Participated in various meetings/discussions, with Product Manager, SME, Lead Business Analyst, and Project Manager, to discuss and consolidate the business requirements, and clarify business rules further.
• Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyze and Improve to support the business continuity of the organization.
• Implemented Unified Modeling Language (UML) to prepare Use Cases diagrams, process flow diagrams, sequence diagrams from the gathered requirements and created diagrams using MS Visio, Adobe Illustrator
• Facilitated creation of “as-is” and “to-be” business Process Flow using Rational rose/MS Visioand as per BPMN Standards.
• Created Business Requirement Document (BRD), Systems Requirement Document (SRD).
• Assisted in creating data marts for data warehouse & in ETL operations using SAP Business Warehouse.
• Successfully documented functional/ non-functional requirements and identified issues and assumptions to be made
• Created use cases , user stories , product documentation , user manuals and developed mockup screens to communicate GUI design with web app developers and help them clarify functional and non-functional requirements
• Used several Business Intelligence tools like Business Objects and tableau for BPM & for project level management.
• Tracked the performance and progress of each sprint cycle with burn down chart identifiedburn down velocity
• Facilitated the Daily Scrum Meeting, Sprint Plan, Sprint Review& retrospective meetings at the beginning and end of each sprint cycle and used Sprint Burn-Down Charts and Velocity Charts to track progress
• Lead the daily scrum meetings and identified the impediments faced by team members, tracked sprint cycle progress and updated competed tasks on a day-to-day basis.
• Collaborated with teams to create SW upsell Break-even models for ensuring the product is ready to launch.
• Communicated the feedback by other stakeholders, SME’s from scrum framework meetings to the scrum team.
• Create ETL data mappings from source to target along with data transformations and derivation logic details.
• Streamline the load of timely, complete and accurate data into the Axiom reporting layer & Liaising with IT to ensure the relevant data models and data dictionary are timely updated.
• Conducted User Acceptance Testing (UAT) for Business team & collaborated Triage calls for high priority bugs.
• Actively participated in tracking defects using the RTM& recording it In HPQC, for testers to resolve the bugs.
• Was involved with the QA Team when Performing Sanity, Security, Functional, Integration and Regression Testing.
• Collaborated with product governor for data mining, data analysis and data modeling.

Environment & Tools:Agile, MS SharePoint 2007,Business Objects,Rational Requirement Composer, MS Office 2007, Microsoft Visio,HPQC, MS Project, MS SQL 2007, python3.5, SAP BW.

Business Analyst

Responsibilities:

• Planned and conducted requirements gathering sessions with the business team.
• Prepared data process maps and data flow charts to visually present the proposed system to project management team
• Prepared various artifacts such as use cases, and functional requirement specifications by interacting with end users, project team and the subject matter experts
• Performed activity based Cost Analysis and ROI and NPV calculations.
• Daily cooperation between business people and developers and welcomed late changes into the requirement.
• Used detailed knowledge of application features, architectures and functions to assess scope and impact of business needs throughout analysis and through the completion of all enhancement specifications.
• Implemented repositories for the documents on which work and time has been spend for future needs
• Acted as a resource in understanding the complexity of the system components such as web services, application servers, and its architecture.
• Developed modules in the HR department for the user education and training about the new system.
• Extensively used Quality Center for recording requirements collected from business users.
• Conducted manual testing of the application to verify the functionality and associated requirements.
• Responsible for creating the test plans and test cases for the application using Quality Center and mapped them to requirement and use case models for traceability.
• Arranged graphs and reports of defects to the stake holder, and mapped them to requirements to indicate the progress and status of testing process.
• Published process documents and procedures as a graphical user guide for future references using Excel and Visio.
• Conducted JAD sessions to document visual process flow that brought transparency to organizational structure and behavior, quality control and corporate interpersonal relations.
• Created business process flow diagrams using MS Visio and developed PDF files for company wide distribution.

Environment: MS Word, MS Excel, MS Visio, MS PowerPoint, SQL, and Java

Business Analyst

Responsibilities:

• Worked as a business analyst to build Strategy Web application for financial statements and inspections
• Identified, researched, investigated, analyzed, defined and documented business processes
• Designed and developed, use cases, activity diagrams, entity diagrams, sequence diagrams, Visio and business process modeling
• Conducted user interviews, gathered requirements, and analyzed the requirements by using Rational Rose, Visio and Requisite pro - RUP.
• Involved in creating business processes and modeling diagrams using Rational Unified Process (RUP).
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Performed unit testing and user acceptance testing and documented detailed defects.
• Performed data mapping, logical data modeling, created class diagrams and used SQL queries to filter data.
• Used SQL Server 2005 to build data mining models for target marketing.

Environment: MS Word, MS Excel, MS Visio, MS PowerPoint, SQL, and Java

Business Analyst

Responsibilities:

• Worked as a business analyst to build Strategy Web application for financial statements and inspections
• Identified, researched, investigated, analyzed, defined and documented business processes
• Designed and developed, use cases, activity diagrams, entity diagrams, sequence diagrams, Visio and business process modeling
• Conducted user interviews, gathered requirements, and analyzed the requirements by using Rational Rose, Visio and Requisite pro – RUP.
• Involved in creating business processes and modeling diagrams using Rational Unified Process (RUP).
• Working with clients to better understand their needs and present solutions using structured SDLC approach.
• Performed unit testing and user acceptance testing and documented detailed defects.
• Performed data mapping, logical data modeling, created class diagrams and used SQL queries to filter data.
• Used SQL Server 2005 to build data mining models for target marketing.

Environment: MS Word, MS Excel, MS Visio, MS PowerPoint, SQL, and asp.net