PROFILE:

• Professional with around 9 years experience in the role of Business Analyst, Project Coordinator, Technical Writer in multiple IT Domains (E - Commerce, Retail,Mobile, Healthcare and Travel)
• Expertise in different phases of Software Development Life Cycle (SDLC) using Agile, Waterfall, Scrum, Methodologies.
• Excellent Knowledge of Business Requirement Document(BRD), Web Design, Functional Requirement Document(FRD), Functional Specification Document (FSD), UX, UI Design, Prototype Creations
• Project Life cycle with Business Analysis, Project Planning, Workflow, Execution and control with ability to support multiple simultaneous short term projects.
• Thoroughly experienced in creating requirement specificationsby facilitating Joint Application Design (JAD).
• Worked closely with Project Managers and Delivery heads in managing teams, client interaction, project planning, scheduling and development teams
• Experience in creating and maintaining Requirement Traceability Matrices (RTM), conducting GAP Analysis, SWOT Analysis.
• Good Knowledge in HIPAA Standards, EDI Transactions (834, 835, 837, 270, 271, 276, 277 and 278), 4010 and 5010 format)
• Experience in soliciting client requirements through interviews, workshops, and existing systems documentation or procedures.
• Proven ability as a team player and to work independently with excellent communication and people skills and presentation skills.
• Expertise in conducting User Acceptance Testing (UAT) to guarantee all the business requirements have been fulfilled by the application.
• Strong presentation skills with the ability to tailor presentations towards different functional areas of the business.
• Developed training materials and trained users on newly developed and existing applications.

TECHNICAL SKILLS:

Business Modeling: UML, MS Visio, SnagIT

Processes: SDLC, SCRUM Methodology, JAD, Agile

Operating Systems: MS-DOS, Linux, UNIX, Windows (2000, NT, XP, VISTA)

Project Management: MS Office Suite, MS Project, JIRA, GIT Hub

Other Tools: Visio, MS Office 2010 (Word, Excel, Power Point),Axure,draw.io, Sharepoint

Data Base: Oracle/MySQL, MS-Access, Product Information Management (PIM, STIBO, MDM)

Technologies: Java, J2EE, .Net

PROFESSIONAL WORK EXPERIENCE:

Confidential, Austin, TX

Business System Analyst

Responsibilities:

• Worked with the PMO (Project Management Office) to co-ordinate with regards to the various on going projects like PIM (Product Information Mangement, STIBO, MDM ) and ERP solutions (Oracle NetSuite).
• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions, validate the needs of the business and Created Agile user stories
• Analyse,identify and document gaps between the current state and the future state objectives translating these gaps into requirements,test cases, Change management and tracebililty matrix
• Manage launch of new products on the web by identifying the tasks that are needed to be performed by various development teams.
• Worked with the departments in collecting and maintaining the Data Dictionary with regards to all the products and updating them.
• Worked with Drop Ship Vendors for product management and product fulfillment confirmations.
• Creating SKU’s for various Drop Ship vendor.
• Worked extensively to amass all the requested changes from Business requirements into one single document. Documented all the Business requirements from different business users.
• Involved in the UAT for various projects of PIM, NetSuite, Mass Merchandisers (Amazon, JC penny,Zales) for the new product launches
• Extensively worked with Liquid Pixels for imaging solutions and generate images based on specific criteria and demands.
• Generating SKU’s for the products and data migration for the products migration.

Environment: Agile, System flows, interfaces, use cases, User stories and business rules, Oracle Financials, Microsoft Share point, MS Project,AS400.

Confidential, NJ

Sr.Business Analyst

Responsibilities:

• Gather detailed business and technical requirements and participate in the definitions of business rules and data standards.
• Involved in the requirement gathering/implementation phase of the projects which was in Social Media and Video Streaming domain.
• Involved in Webdesign, UX, UI and Prototype using various tools and used activity diagrams and Data models for use cases and procedural logic for the deliverables
• Actively involved with the offshore DEV and QA team in the implementation of the project and created various dashboards with regards to the UI specifications.
• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business.
• Conducted the weekly meetings for deciding the Policies and procedures to be followed while implementing new functionalities in different phases.
• Followed a systematic approach to eliciting, organizing and documenting requirements of the system.
• Involved in Scrum Meetings for Sprint Planning, Created Agile user stories, Sprint Review, Daily Scrum and update based on the burn-chart of the sprint sessions.
• Reviewed the Joint Requirement Documents (JRD) with cross functional team to analyze the high level requirement.
• Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
• Prepared Functional Design specifications (FDS) employing Use case scenarios, sequence diagrams, and prepared dashboards using MS Visio.
• Assisted in user acceptance testing (UAT) of the system systemliasoning between the development team and the testing team.
• Assisted the PM in coordinating meetings, calendar, note making in Microsoft Outlook.

Environment: Agile, System flows, interfaces, use cases, User stories and business rules,HP ALM, Agile Manager, Microsoft Share point, MS Project.

Confidential, NewYork, NY.

Technical Writer/ Business Analyst

Responsibilities:

• Worked closely with hospital personnel to understand their needs, implement clinical solutions, provide product demonstrations and user training and provided Business Requirement documents (BRD)
• Conducted user interviews, gathered requirements, analysed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
• Worked with the SME’s (Financial Analysts, Risk Managers, and Project Managers) to define business critical needs and analyse the possible technical solutions.
• Created Business Requirement Document (BRD), Functional Requirement Specification (FRS) document, User Requirement Specification (URS) and Change Request (CR) document for system application development Conduct phase planning and requirements gathering session with project team, clinical staff and physicians to customize Electronic Medical Record system
• Create or assist in the writing of user documentation, instructions and dashboards.
• Conduct review meetings with application developers to discuss workflows and provide domain assistance as required.
• Resolve queries raised by the QA team regarding functional requirements.
• Involved in Design Documentation and worked extensively on the front end manual testing to check all functionalities.
• Coordinated work plans using MS Project with regards to the functional data mapping.
• Work closely with Testing Clinicians who are involved in Application testing and document the gaps and update to the IT team..
• Worked on the Process Flow Diagrams with regards to the PIS (Patient Information System) and handled data using SQL queries.
• Translated technical information into clear, readable documents to be used by technical and non-technical personnel.
• Assist in the needs analysis related to automated systems and makes recommendations to management.
• Responsible for the development of customer training materials

Confidential

Business Analyst

Responsibilities:

• Was involved in complete Software Development Life Cycle (SDLC) of the product right from the day of conceptualization and followed the waterfall methodology.
• Worked closely with Business Users, technologists in understanding the business requirements, mapping documents, functional design and business requirement documents.
• Translated business requirements into functional requirements and coding approaches for developers.
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details and distinguish user requests.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between Usability and performance needs.
• Performs daily use of verbal and written communication skills, which requires the ability to interact professional with a diverse group of executives, managers and subject matter experts.
• Coordinate use cases, process flows and other industry standard business requirements documentation with other requirements teams.
• Led group discussions and conducted one-one-one interviews to elicit requirements from business unit teams and external/internal clients and documented them into a business requirements document (BRD).
• Working in transforming business requirements into User Requirement Specification, Functional Requirement Specifications Documents (FRD) and use case narratives.
• Was instrumental in preparation of RFPs documents for various projects in the catering department.
• Coordinated work plans between Project Manager and client using MS Project and MS Share point.
• Assisted in user acceptance testing (UAT) of the system of all the Web software applications.
• Meeting stakeholders, users and business managers to capture business requirements and business problems .

Environment: .Net, use cases, User stories and business rules, Microsoft Share point, Ms Excel

Confidential

Practice Manager

Responsibilities:

• Worked closely with the departments of Inpatient/Out patients/Diagnostics, the Emergency Departments and the Revenue departments with strict time lines.
• Worked on the migration of data with regards to the Radiology department.
• Worked on the statistics of the Radiology department with regards to the various investigations done and calculated the turn around time.
• Experience performing Data Analysis and with regards to various developing source to target mapping document for migration.
• Worked on various test cares pertaining to the Archival systems and documenting for further analysis.
• Co-ordinated with the various departments with respect to the test cares and Functional specification requirement.
• Headed the complete department of Dialysis and the department of Hematology with regards to their schedules, maintaining their data related to their renal failures as part of clinical trials, DM data and CBC data which is a part of LIMS (Lab Information Management Systems) which involved in preparing various consent forms for the department of Diagnostics and LAB.
• Handled the complete Telecommunications Department and gathered requirements from the business with regards to new projects to be played through IVR (Interactive Voice Response)
• Worked closely with hospital personnel to understand their needs, implement clinical solutions, provide product demonstrations and user training and provided Business Requirement documents (BRD)
• Identify and document clinical business needs and objectives, current operational procedures, problems, input and output requirements, data scope, usage, formatting and security requirements.
• Conduct requirement gathering sessions to create Functional Design Specification documents.
• Analyzed the complete data and its integration with regards to the different functionalities of the different departments within the hospital and co-ordinate well with the teams.