SUMMARY:

• 7 years of diversified experience in areas like Business Analysis, Business Systems Analyst and Quality Assurance
• Strong SME in Retail, Supply Chain, Logistics, Warehouse management, Inventory Control Systems.
• Good domain knowledge and work experience in Retail, and financial industries.
• Expertise in ecommerce environment
• Extensive experience working with vendor e - commerce tools like Microsoft commerce as well as helping construct and integrate in-house ecommerce applications.
• Extensive experience with Business-to-consumer (B2C) sales of tangible goods/online services and Business-to-business (B2B) scenarios, such as e-procurement
• Solid experience gathering requirements for applications such as shopping carts, catalogs, search tools, checkout and payment gateways
• Extensive experience in modeling the AS IS and TO BE ecommerce solutions.
• Good understanding of Project Process and ability to analyze business problems and identify solutions.
• Worked extensively with the team to meet business requirement and analyzing workflow.
• Experienced in creating Business Requirement Documents, User Requirement Specification, Functional Requirement Specifications..
• Experienced in creating Data Flow Diagrams, Use Cases, Use Case Diagrams, Activity diagrams, Entity Relationship Diagrams
• Skilled in determining system requirements and specifications for application development projects with emphasis on User Requirements and Functional Requirements through user interviews.
• Well versed in Process Narratives, Flow charting Techniques using UML, and Good Documentation Practices.
• Experienced in developing Object Oriented Analysis and Design Models; Use Case Model and UML.
• Well versed in project management tools like MS Project for project planning, Project scheduling.
• Prepared documents to conduct user acceptance testing.
• Good Knowledge of Unified Modeling Language (UML), Class Diagrams, Use Case Diagrams, Activity Diagrams, Sequence Diagrams.
• Participated in preparation of root cause analysis (RCA) documents
• Team player and self-starter with excellent communication, coordination, documentation, project planning and interpersonal skills.
• Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing.
• Proven ability to work under pressure, prioritize and meet deadlines. Open to dynamic work environment and ability to work collaboratively with business analysts, testers, developers and other team members in the overall enhancement of software product quality.

TECHNICAL SKILLS:

Operating System: Win 95/98/NT/2000/XP, UNIX

Languages: C, C++, SQL, HTML, SAS

Software/Database: MS-Access, Oracle PL/SQL, ASP.NET, SQL Server,DB2

Web technologies: HTML,XML, Macromedia Dream Weaver, MS-Front Page

MS Office Suite: MS Word, MS Excel, MS PowerPoint

Web protocols: HTTP, TCP/IP, FTP

Modeling tools: MS-Visio, Rational Rose

Project Management Tools: MS-Project

Methodologies: SDLC, Object Oriented Analysis and Design (OOAD), Rational Unified Process (RUP), Unified Modeling Language UML), Rapid Application Development (RAD), Joint Application Development (JAD):

PROFESSIONAL EXPERIENCE:

Confidential, Strongsville, OH

Sr. Business Analyst

Responsibilities

• Worked with the business users to define business requirements and analyze the possible technical solutions.
• Conducted user interviews, gathered requirements, analyzed, and documented Business requirements based on the analysis of loan processing workflow model.
• Modeled AS IS and TO BE processes using MS Visio
• Conducted workflow, process diagram and gap analyses to derive requirements for existing systems enhancements.
• Gathered requirements and helped design the GUI
• Responsible for implementing supply chain and operations solutions for the client
• Analyzed the Business and System Requirements of the application.
• Designed and developed project document templates based on SDLC methodology.
• Co-author business requirements document with project teams. Extracted, discussed, and refined business requirements from business users and team members
• Assisted the testing team in developing the Test plans for quality assurance based on functional requirements.
• Created UI specifications
• Performed User Acceptance Testing (UAT) for various web based and database related applications.
• Interacting with the development and testing teams to improve overall quality of the software.
• Developed Use case, Functional, Object diagrams using Rational Rose.
• Analyzed user problems, including automated and manual business processes and identified, researched, investigated, defined and documented business processes
• Act as a resource in understanding how IS systems carry out business functions and assists in ensuring the timely and effective implementation.
• Worked under sprint Iteration model and gained expertise.
• Data mapping, logical data modeling, created class diagrams and ER diagrams and used SQL queries to filter data within the Oracle database
• Used MS Office tools (MS Word, Excel - Vlookup, Hlookup, Pivot table, Pivot table summaries) -Expert level- for Variance analysis and MS PowerPoint for presentations
• Worked extensively with the QA team for designing Test Plan and Test Cases for the User Acceptance Testing.
• Verified the Business Scenarios on new builds to allow extended testing by the QA team.

Environment: MS office 2003, Visio, MS Project, Rational Test Manager, AS/400, Data Stage, SQL, Oracle, SAP, Java, .Net.

Confidential, KS

Business Systems Analyst

Responsibilities

• Involved in all phases of software development life cycle (SDLC) in RUP framework.
• Analyzed and collected business requirements, identified system interfaces and created the requirements specification document.
• Held responsibility for creating business flow diagrams and charts for E-commerce using MS Visio
• Applied Unified Modeling Language (UML) methodologies to design Communication Diagram, Use Case Diagrams, Activity Diagrams, Sequence Diagram and ER diagrams.
• Extensively interacted with both user group and development team.
• Managed and tracked change control process of requirements and design changes. Documented the changes, issues and their impact on the system design and delivery.
• Provided documentation such as requirements management plans, functional requirements, test plans and test cases.
• Expertise with supply chain strategies/vendor manufacturing process methods to determine level of procurement and strategic sourcing strategies/plans and worked with vendors/peers to determine lead times, schedules and cycle counts, established requirements needs.
• Created UI specifications and wire frames
• Incorporated the best practice methodologies as advocated by the Rational Unified Process.
• Designed and analyzed Business Process Model, Use Case model and test procedures based on RUP methodology using Rational Rose
• Performed requirement analysis by gathering both functional and non functional requirements based on interactions with the process owners & stake holders and document analysis. Performed user interviews.
• Used Pivot tables for making report
• Wrote user requirements specification (URS) and Functional requirements specification (FRS) Documents as per the Business requirements and process flow.
• Developed UML Use Cases for the application and prepared the detailed Work flow diagram based on the proposed enhancement for the system.
• Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project life cycle.
• Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
• Created test cases and test scripts
• Conducted User Acceptance Testing (UAT), Unit testing and System testing

Environment: MS Office Suite, RUP, UML, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest 2002, SAP, Oracle, SQL, MS office suite 2003, MS Visio 2003.

Confidential, Chicago, IL

Business Analyst/Systems

Responsibilities :

• Interviewed Business Users to gather Requirements and analyzed the feasibility of their needs by coordinating with the project manager and technical lead.
• Conducted extensive requirement analysis using Rational requisite pro
• Performed business using casewise modeller
• Thoroughly studied the requirements for the process re-engineering
• Prepared Business Requirement Documents (BRD’s) after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Interacted with users for verifying User Requirements, managing Change Control Process, updating existing Documentation
• Created relationships in Requirement Traceability Matrix linking Business Requirements to Functional requirements and Functional Requirements to Systems Requirements.
• Created UI specifications and wire frames
• Conducted Joint Application Development (JAD) sessions with IT groups. Identified the Key Changes, and participated in Stakeholder Management to communicate effectively with them
• Developed and Documented timelines for Project Delivery, and managed Projects and Resources to successful completion.
• Prepared graphical depictions of Use Cases, Use Case Diagrams, State Diagrams, Activity Diagrams, Sequence Diagrams, Component Based Diagrams, and Collateral Diagrams and creation of technical design (UI screen) using Microsoft Visio.
• Worked on Documentum for Version Controlling, to maintain up to date changes in the Documents.
• Assisted to develop the Test Plan, Test Cases and Test Scenarios to be used in testing based on Business Requirements, technical specifications and/or product knowledge.
• Conducted User Acceptance Testing, gathered and documented User Manuals and Business Rules

Environment: Microsoft Office Suite CaliberRM, Unix, Documentum, Windows NT/XP, Oracle, SQL, SQL Server, Sybase, VBScript, C#. DOORS, C++, NET, ASP.NET, Business Objects, TestDirector, LoadRunner

Confidential, Plainview, NY

Business Analyst/Quality Analyst

Responsibilities

• Gathered, analyzed, documented business and technical requirements from both formal and informal sessions and validate the needs of the business stakeholders.
• Conducted user interviews and documented business and functional requirements.
• Performed Requirement Analysis and developed UML Use Cases, Activity Diagrams using Rational Rose to understand the requirements.
• Created use case scenarios and documented workflow and business process.
• Documented requirements associated change requests with requirements and connected requirements with Use cases.
• Incorporated Rational Unified Process (RUP) to create Requirement Document Specifications using Visible Analyst.
• Involved with all the phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.
• Served as conduit for managing system requirements between the business and the software development team.
• Worked directly with users of the Multi-Channel Desktop to gather and document their business requirements. Followed up with the users to test the implementation, achieved sign-off and continued to move the system toward go-live.

Environment: Windows XP Professional, Oracle9i, MS Access, MS Excel, RUP, UML, Rational Rose, Requisite Pro, Clear Case 2002, Rational Clear Quest, MS Office suite, MS Visio