Account Manager Resume
Wilmington, DE
Objective
To obtain a position in the customer service and/or collection field that will allow me to utilize my skills.
Work Experience
Account Manager (8/2009 - 10/2010)
Confidential, Newark, DE
Own the customer experience to ensure premier experience for past due borrowers to offer the best repayment solution effectively and efficiently.
Customer Account Manager (11/2007 - 4/2008)
Confidential, Newark, DE
Provide exceptional recovery services throughout the finical industry by maximizing customer and client communication and interaction.
Security Guard (2/2006 - 8/2006)
Confidential, Chester, PA
Provide security and interact with employees and guest to provide friendly and helpful information to enhance their experience at the property.
Temporary Contractual Positions
Customer Service Rep. (10/2011-Present)
Confidential, New Castle, De
Respond to customers inquires about incorrect billing and send invoices to customers via fax or email.
Appraisal Coordinator (1/2009 - 4/2009)
Confidential,Wilmington, DE
Responsible for coordinating and monitoring the daily flow of service requests in the appraisal department and assist with other assigned duties.
Outbound Agent (4/2007 - 9/2007)
Confidential, New Castle, DE
Contact customers and offer repayment options and perform consistently under high pressure to meet performance standards set by management.
Account Manager (4/2009 - 8/2009)
Confidential, New Castle, DE
Own the customer experience to ensure premier experience for past due borrowers to offer the best repayment solution effectively and efficiently.
Education
Medical Assistant Newport, De
CNA\\GED
