business Analysis And Service Integration Resume
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San Francisco, CaliforniA
SUMMARY
- Experience in implementation of Identity and Access Management project
- Experience with onboarding applications for various IAM services (Termination Notification Services, Access request, Provisioning and de provisioning of users, and Access Reviews.)
- Experience in providing security controls to applications in order to meet compliance regulations
- Exceptional analytical skills with an ability to transform the needs of business users and stakeholders into functional / technical requirements
- Served as liaison between business and IT teams in the development of new solutions and enhancement to existing applications.
- Excellent in creating, maintaining and proof reading various business and technical documents
- Adept at preparing Business Requirements Document (BRDs), Functional Specifications Document
- Excellent understanding of business analysis and process improvement best practices and the ability to implement them
- Excellent communication skills and the ability to communicate appropriately at all levels of the organization
- Expert in analyzing Data and creating easy to read reports that visually display key metrics or trends
TECHNICAL SKILL
Project Methodologies: Waterfall, Agile, Scrum, Kanban
Business Modeling Tools: MS Visio, MS Project, Rally
Requirement Management Tools: MS Excel, HPALM
Identity and Access Management: SailPoint IIQ, VDS, OIM, RSA Aveska, AD, Imprivata
Defect Tracking Tools: HPALM, JIRA
Databases: Oracle SQL Server, MS Access
Desktop Software: Microsoft Office Suite
Other Skills: C, C++, Outlook, SharePoint
PROFESSIONAL EXPERIENCE
Confidential, San Francisco, CaliforniaBusiness Analysis and Service Integration
Roles and Responsibilities:
- Develop business charters with cost & service dimensions of proposed IT projects that are used at executive levels for funding and scope decisions
- Analyze and document clients’ access management requirements from different regions all over US
- Identify and document cross - functional, IT functional requirements, workflow, information sources and distribution paths, and system specifications
- Worked on OIG tool to onboard application built by the Engineering team
- Support the development & execution of project plans for onboarding of new applications into Access Management provisioning services
- On boarded applications to RSA - AVEKSA for Access review, OIM for user access request, provisioning and de-provisioning
- Assisted in creating reports and metrics on the phases of onboarding applications
- On boarded applications for Termination Notification services
- Implemented Imprivata OneSign Single Sign-On product enabling clinicians to quickly and securely access clinical and administrative applications with tap of a badge
- Work to develop control improvement plans in response to audit findings
- Work with compliance team in order to make applications complaint to SOX and HIPAA regulations.
- Work with Business and Controls owners to gather requirements for security controls
- Create and obtained approvals for the Secure Single sign on support documents
- Analyze and define efficient, cost effective IT security solutions that support client business processes and functional requirements for simple IT projects
- Provide guidance and coordination to clients in planning, training and operating of automated systems
- Design and implement training programs for clients of new and enhanced applications
- Onboard new applications for access review attestation to meet HIPAA and SOX compliance
- Create technical literature, how-to manuals and FAQs for various IAM services
Senior Business Analyst Consultant
Roles and Responsibilities:
- Responsible to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements for projects.
- Liaison between the business units, technology teams and support teams; support the project through Implementation
- Mapped attributes for Active directory, designed and documented privacy rules
- Created drawings, diagrams and charts for standard operating procedure for users
- Documented Knowledge based articles and FAQs used by the Helpdesk for possible issues by users
- Analyze and monitor access management, including authentication, access to systems and database.
- Analyzed and documented rules for provisioning Active Directory account using Sailpoint IdentityIQ
- Created Visio diagrams to document the As- Is process and the To- Be process for the IAM system
- Gather data from Oracle HR and Students Banner system for the Enterprise Directory
- Identify potential areas where existing data security policies and procedures require change.
- Manage requirements traceability information and track requirements status throughout the project
- Collaborate with developers and end-users to insure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
- Identify data issues and provide data integrity solutions
- Developed multiple queries in SQL for verifying data in authoritative sources
- Compared and Identified Missing data by developing queries in MS Access
- Prepare Test plan, Test Cases, Test data according to different requirements and execution of the same
- Create test scripts and help business run UAT
- Involved in prioritizing the defects and writing business requirements to resolve them
Engineering Aide / Information Technology Specialist
Roles and Responsibilities:
- Conduct Meetings, Brainstorming and One on One sessions with Subject matter experts (SME) and stakeholders to gather and prepare the business requirements documents (BRD)
- Accumulate system requirements from various departments through surveys and interviews
- Create and manage project templates, Use Case templates, requirement types and traceability relationships in Requisite Pro and MS Office
- Created maintained and Updated Students instructional manual for various courses
- Managed web pages, spreadsheets and documents to provide timely and accurate information for data customers
- Performed Feasibility analysis and created Project and Budget plan with the Project Manager using MS Project
- Maintain documents for change requests and track all changes using Requirement Traceability Matrix
- Worked extensively with MS Excel, MS Visio, MS Access and MS Project
- Ran and Downloaded data to analyze reports in Excel using vlookup, formulas and pivot tables
- Prepare and distribute Quarterly reports on student enrollments
- Perform Analysis of data collected by surveys for Courses and Faculty
- Produce ad hoc reports as requested
- Coordinated and managed development of publications for monitoring trends in equipment and system reliability
Junior Business Analyst
- Created Business Requirement documents (BRD) and Functional Specification Document (FSD)
- Created As- Is and "To-Be diagrams using MS Visio
- Created and Analyzed reports in Excel
