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 business Analysis And Service Integration Resume

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San Francisco, CaliforniA

SUMMARY

  • Experience in implementation of Identity and Access Management project
  • Experience with onboarding applications for various IAM services (Termination Notification Services, Access request, Provisioning and de provisioning of users, and Access Reviews.)
  • Experience in providing security controls to applications in order to meet compliance regulations
  • Exceptional analytical skills with an ability to transform the needs of business users and stakeholders into functional / technical requirements
  • Served as liaison between business and IT teams in the development of new solutions and enhancement to existing applications.
  • Excellent in creating, maintaining and proof reading various business and technical documents
  • Adept at preparing Business Requirements Document (BRDs), Functional Specifications Document
  • Excellent understanding of business analysis and process improvement best practices and the ability to implement them
  • Excellent communication skills and the ability to communicate appropriately at all levels of the organization
  • Expert in analyzing Data and creating easy to read reports that visually display key metrics or trends

TECHNICAL SKILL

Project Methodologies: Waterfall, Agile, Scrum, Kanban

Business Modeling Tools: MS Visio, MS Project, Rally

Requirement Management Tools: MS Excel, HPALM

Identity and Access Management: SailPoint IIQ, VDS, OIM, RSA Aveska, AD, Imprivata

Defect Tracking Tools: HPALM, JIRA

Databases: Oracle SQL Server, MS Access

Desktop Software: Microsoft Office Suite

Other Skills:  C, C++, Outlook, SharePoint

PROFESSIONAL EXPERIENCE

Confidential, San Francisco, California

Business Analysis and Service Integration

Roles and Responsibilities:

  • Develop business charters with cost & service dimensions of proposed IT projects that are used at executive levels for funding and scope decisions
  • Analyze and document clients’ access management requirements from different regions all over US
  • Identify and document cross - functional, IT functional requirements, workflow, information sources and distribution paths, and system specifications
  • Worked on OIG tool to onboard application built by the Engineering team
  • Support the development & execution of project plans for onboarding of new applications into Access Management provisioning services
  • On boarded applications to RSA - AVEKSA for Access review, OIM for user access request, provisioning and de-provisioning
  • Assisted in creating reports and metrics on the phases of onboarding applications
  • On boarded applications for Termination Notification services
  • Implemented Imprivata OneSign Single Sign-On product enabling clinicians to quickly and securely access clinical and administrative applications with tap of a badge
  • Work to develop control improvement plans in response to audit findings
  • Work with compliance team in order to make applications complaint to SOX and HIPAA regulations.
  • Work with Business and Controls owners to gather requirements for security controls
  • Create and obtained approvals for the Secure Single sign on support documents
  • Analyze and define efficient, cost effective IT security solutions that support client business processes and functional requirements for simple IT projects
  • Provide guidance and coordination to clients in planning, training and operating of automated systems
  • Design and implement training programs for clients of new and enhanced applications
  • Onboard new applications for access review attestation to meet HIPAA and SOX compliance
  • Create technical literature, how-to manuals and FAQs for various IAM services
Confidential, New Haven, Connecticut

Senior Business Analyst  Consultant 

Roles and Responsibilities:

  • Responsible to elicit, analyze, validate, verify, and facilitate testing of business process solutions and requirements for projects.
  • Liaison between the business units, technology teams and support teams; support the project through Implementation
  • Mapped attributes for Active directory, designed and documented privacy rules
  • Created drawings, diagrams and charts for standard operating procedure for users
  • Documented Knowledge based articles and FAQs used by the Helpdesk for possible issues by users
  • Analyze and monitor access management, including authentication, access to systems and database.
  • Analyzed and documented rules for provisioning Active Directory account using Sailpoint IdentityIQ
  • Created Visio diagrams to document the As- Is process and the To- Be process for the IAM system
  • Gather data from Oracle HR and Students Banner system for the Enterprise Directory
  • Identify potential areas where existing data security policies and procedures require change.
  • Manage requirements traceability information and track requirements status throughout the project
  • Collaborate with developers and end-users to insure that application functionality meets client needs, test solutions, problem-solve issues, coordinate enhancements
  • Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
  • Identify data issues and provide data integrity solutions
  • Developed multiple queries in SQL for verifying data in authoritative sources
  • Compared and Identified Missing data by developing queries in MS Access
  • Prepare Test plan, Test Cases, Test data according to different requirements and execution of the same
  • Create test scripts and help business run UAT
  • Involved in prioritizing the defects and writing business requirements to resolve them
Confidential, New York

Engineering Aide / Information Technology Specialist 

Roles and Responsibilities:

  • Conduct Meetings, Brainstorming and One on One sessions with Subject matter experts (SME) and stakeholders to gather and prepare the business requirements documents (BRD)
  • Accumulate system requirements from various departments through surveys and interviews
  • Create and manage project templates, Use Case templates, requirement types and traceability relationships in Requisite Pro and MS Office
  • Created maintained and Updated Students instructional manual for various courses
  • Managed web pages, spreadsheets and documents to provide timely and accurate information for data customers
  • Performed Feasibility analysis and created Project and Budget plan with the Project Manager using MS Project
  • Maintain documents for change requests and track all changes using Requirement Traceability Matrix
  • Worked extensively with MS Excel, MS Visio, MS Access and MS Project
  • Ran and Downloaded data to analyze reports in Excel using vlookup, formulas and pivot tables
  • Prepare and distribute Quarterly reports on student enrollments
  • Perform Analysis of data collected by surveys for Courses and Faculty
  • Produce ad hoc reports as requested
  • Coordinated and managed development of publications for monitoring trends in equipment and system reliability
Confidential

Junior Business Analyst

  • Created Business Requirement documents (BRD) and Functional Specification Document (FSD)
  • Created As- Is and "To-Be diagrams using MS Visio
  • Created and Analyzed reports in Excel

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