SUMMARY

• MBA (Finance and HR) Graduate with 10 years of experience in Business Analysis, Business Process Modelling (BPMN & EPC,) Testing and Financial processing having expertise in ecommerce supply chain, Print online, loan processing (Origination) and underwriting US Mortgages, Hedge Funds, End to End Business of Insurance, FedEx - Location service support information and FedEx package tracking system, Credit Risk Management, Investment banking and Management Information System (MIS).
• Experienced in SDLC methodologies including Agile and Waterfall.
• In-Depth knowledge of SDLC, have detailed understanding of various phases like Requirements, Analysis, Design, Development, and Testing.
• Excellent documentation skills using MS Office suite and rational suite.
• Experience in preparing Business Analyst artifacts like Business Requirement Document, Functional Requirement document and traceability matrix.
• Exposure to Manual testing and User Acceptance testing.
• Excellent skills in Business Analysis, Data Analysis, Requirement Analysis, Business Process Modeling, Data Modeling (ETL) and proficient in customizing workflows, activities and deliverables of existing business practices.
• Extensively experienced in preparing systems & analysis model diagrams using UML including flow charts, task diagrams, State Diagrams, Activity Diagrams, Swim-lane Diagrams, Sequence Diagrams, Use Case Diagrams and Component-based Diagrams.
• Thorough understanding on the reporting tools such as Business Intelligence (BI), Business Objects (BO), Data warehousing concepts, Data Modeling techniques such as Entity-Relationship modelling, Unified Modeling Language (UML) and Dimensional Modeling.
• In-depth understanding of the AS-IS and TO-BE business processes and experience in converting these requirements into technical specifications for preparing test plans.
• Experience in implementation of data provider like Bloomberg, Thomson Reuters & Morningstar.
• Strong experience in Credit Card Industry, Retail Banking, Insurance, Capital Management, Equities, Derivatives, Mortgage Loan Servicing, Corporate Actions, Investments, Mutual Funds, Mergers, Transition Services Agreements, Stocks, Bonds, Client and Vendor Support, Workers Claims & Compensation, financial and Banking Insurance industry.
• Quick learner of new and emerging technologies and innovative with project artifacts and related underwritings.
• Excellent organizational, interpersonal, communication and presentation (MS PowerPoint) skills. Experienced in working with business users as well as senior management.

TECHNICAL SKILLS

Methodologies: Waterfall, Agile - Scrum, Use case modelling, UML

Case tool: UML 2.0

Test Management Tool: HP Quality Centre

MS Office Suite: MS Excel, PowerPoint, Project

Data Modeling: UML, Enterprise Architect (Sparx) Version 9.2 and 10, Aris (EPC,) MS Visio

Agile Management: Rally, Case Complete and HP AGM.

Sparx Enterprise Architect: Version 9.2, 10, 12.1 and 13

ARIS Express: Version 2.1, 2.2 and 2.3.

NAV tools: Eagle, Geneva

PROFESSIONAL EXPERIENCE

E-commerce Business Analyst

Responsibility Handled

• Developed and launched the Nextgen ecommerce platform for print online retail
• Actively participated in defining the features for commercial printing.
• Conduct JAD session to discover requirement.
• Worked on various sections on Cart, Checkout and payment for online orders.
• Worked on various section on file upload and the configurator.
• Elicit detailed requirements into Business Requirement Specification.
• Walk-through the requirements with marketing and operations for revision and approval.
• Work with IT teams using agile development as the business contributor to User stories.
• Created user stories and validated the acceptance criteria with the IT team by conducting joint session
• Discovered the business process by interacting with the subject matter experts and the Product owner.
• Created user stories and validated the acceptance criteria with the IT team by conducting joint session
• Designed and analyzed the model at different level using BPMN and EPC methodology - Sparx and ARIS tools.
• Worked with multiple business departments to understand the business process.
• Assigned the models back to the value stream and published the models in the purple hub.
• Generated various reports on the tools and published it in the HTLM format.
• Developed concept and framework for processing modelling teams management reporting.
• Performed reviews on the models designed by the other modelers.

Business Analyst

Responsibility Handled

• Experience in Agile methodology - Scrum, interacting with the Subject Matter experts and product owner in identifying the requirements.
• Had solution discussions with all stake holders including Subject matter experts, Techno functional team and UX Team
• Created user stories and validated the acceptance criteria with the IT team by conducting joint session.
• Developed use case diagrams to represent the process flow to easily communicate it to the client/product owner using MS Visio.
• Conducted grooming sessions with the IT team on the user stories created.

Business Analyst

Responsibility Handled

• Worked as a Business Process Consultant, interacting with client for understanding their business processes end to end in Investment Banking Domain.
• Design and analysis of maps at different levels using BPMN Methodology - SPARX tool and ARIS.
• Identified process improvement opportunities in Global Client-On boarding process and developed proof of concept for solutions recommended.
• Involved in executing reengineering projects for Market Risk Operations that include solutions like standardization, automation, team restructuring etc.
• Created use cases and integrated high level use case scenarios in the project and identification of basic/alternative flow.
• Performed testing on business models in the SPARX tool
• Training and monitoring process modelers on business process and BPMN tool – SPARX

Business Analyst

Responsibility Handled

• Consulting assignment to study the demand and supply side for utility based messaging platform.
• Data was gathered based on interviews with various stake holders.
• On Demand side, Market assessment was done based on quantitative and qualitative analyses
• Supply side, Market assessment based on Technical, Customer support operations and Business operations.
• Analyze the domestic and international Swift traffic and prepare the final report

Business Analyst

Responsibility Handled

• Effectively interfacing with the Onsite team in understanding the project requirements and Conduct Gap Analysis to evaluate & develop customized product solutions as per agreed business definitions.
• Create the business requirements and Functional requirements document.
• Performing a BA-QA role in validating the test coverage, analyzing the test strategy, test scenarios, review of test cases and UAT support.
• Create high level functional flows using MS Visio
• Actively involved in managing change requests (CRs).

Business Analyst

Responsibility Handled

• Experience in Agile methodology, interacting with the Subject Matter experts and product owner in identifying the requirements.
• Developed use case diagrams to represent the process flow to easily communicate it to the client/product owner using MS Visio.
• Prepared the user stories based on the requirements and validated the acceptance criteria with the technical team conducting joint sessions.
• Worked closely with the product owner and development team to prepare the product log to captures the features, prioritize and document the estimates and milestones for the release.
• Worked with multiple business departments and stakeholders to elicit requirements, build Consensus and define priorities.
• Created the scenarios and feature files in the Gherkin GivenWhenThen syntax using Specflow and Visual Studio 2010.
• Handled change requirements and validated the same.
• Validated the automated test scenarios to verify if the requirements were met.
• Training – Conducted domain and process training to client.

Business Analyst / QA

Responsibility Handled

• Reconciling the cash and position of the Investment Manager with the Broker’ cash on daily basis and preparation of P/L reports.
• Worked on end to end process of NAV calculation of Hedge funds which includes Trade booking, Pricing, Reconcile Cash, Position, Dividends and Interest.
• Created written workflow analysis documents by assessing the current workflow situation through extensive primary research.
• Studied Equities, Fixed Income Securities, Mutual Funds, Asset Management- risk and returns, and modelled them in the system.
• Responsible for the bi-monthly pricing of international mutual funds with a net worth of $750 million. Managed, trained and completed daily secondary checks of fund accountant general ledger entries.
• Performed daily general ledger processing for international, fixed income and equity mutual funds.
• Authorized and sign-off on foreign exchange of currency, stock/bond trade processing, quarterly dividends, daily cash and inventory exceptions.
• Worked for the PMO (Project Management Officer) as a Business Analyst acting as a liaison between Business, technology, visual design, QA and System integration groups.
• Analyzed the scope of the project and evaluated its use and scalability in developing this system.
• Actively involved during whole SDLC starting from Inception Phase to deployment phase and Post implementation support.
• Analyzed the scope of the project and evaluated its use and scalability in developing this system.
• Conducted user interviews with operational staff, gathered requirements, analyzed and documented requirements using Requisite pro RUP.
• Identified portfolio Management Process and Strategies for the investments.
• Assisted in creating the structure and flow for the project using various dataflow diagrams.
• Organized, facilitated, recorded and reflected meetings to do use case Reviews with Technology and Business groups and assist Technical managers in use case realization.
• Organized frequent meetings with Information Architects to communicate requirements and identify Gaps, Risk and Issue Management using Rational Clear Quest.
• Used MS Visio to carry out the Business Modelling, Data Modelling (ER Diagrams) and Object Modelling (Use Case) to develop the business architecture for rapid and controlled application development.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Developed different Use Cases for portfolio building and conducted JAD sessions
• Reported PM and interact heavily with the technical team and product/design team to plan iterations and releases.
• Performed User Acceptance Testing and Regression Testing before roll out.

Business Analyst

Responsibility Handled

• Managing the update of credit limits into Paragon (the global credit risk management system).
• Assisting credit officers with credit report administration.
• Data Mapping of Mortgage loan and Escrow account.
• Mapping source system accounts, which have credit exposures booked, to the relevant credit limits in Paragon.
• Up-dating credit netting information.
• Up-dating a wide range of static data attributes, e.g. hierarchy information, key identification attributes.
• Perform the function for the Business Line such as Leveraged & Structured Finance, Real Estate and Securitization, Global Markets Corporate, Global Transaction Banking and Global Markets Financial Institutions, Funds, Hedge Funds and Commodities.
• Support validation of static data attributes like Legal name, Country of Domicile and SIC/NACE codes.

Business Analyst/CRM

Responsibility Handled

• Trained and managed team of financial advisors.
• Gathered Business Requirements from SME and Business Users.
• Prepared Use Cases and Business Documentation based on requirements.
• Primary point of contact for Special Users Requests.
• Prepared the registration form and validating it such that a user registers safely.
• Managed User inquiries and allocated between financial advisors.
• Identify private equity opportunities for group companies.
• Maintained training schedules in database and arranged trainings.
• Initiated Investor Education & awareness of MF concept amongst the masses.
• Set up paperless transaction module for Mutual Funds.
• Dealt with Corporate Communication, Customer services and Wealth Management Operations.
• Overseen Accounts NAV calculation, Fund Accounting and conducted Audit. 
• Improved customer services which lead ICICI MF to achieve numero uno position.
• Involved in automation of underwriting process for Policy renewal and claims.
• Designed and developed mutual fund and stock screening models using MS-Excel VBA to create data objects.
• Involved in Checked documentation for underwriting departments before client on board.
• Dealt with Corporate Communication, Customer services and Wealth Management Operations.
• Overseen Accounts NAV calculation, Fund Accounting and conducted Audit. 
• Involved in automation of underwriting process for Policy renewal and claims.
• Involved in Checked documentation for underwriting departments before client on board.