SUMMARY:

• Senior Information Technology (IT) Business Analyst/ Project Manager/ with over 10 years’ experience in implementing corporate portals, content management systems as well as Web - based applications in the insurance, media financial, pharmaceutical, real estate, telecommunications, and product technology industries.
• Additional experience includes:
• Implementing content management systems and facilitating JAD sessions.
• Creating wire frames, business cases, validation documents, testing scripts and using requirement and testing tools such as Quality Center and IBM Rational Requirements Management tool.
• Utilize methodologies such as Agile & Waterfall.
• Languages: Japanese

PROFESSIONAL EXPERIENCE:

Confidential

Business Analyst/Project Manage

• Document processes concerning Securities Backed Lending (SBL) and Custom Jumbo Mortgages (CJM) for CCAR
• Managed workflow analysis of SBL and CJM for regulatory purposes
• Created the documentation that outlined the modeling processes for SBL and CJM

Confidential

Business Analyst/Project Manager

• Content managed Google DoubleClick For Publishers (DFP) implementation for Ad Operations in an Agile environment
• Integrate advertising accounts between DFP and Salesforce for Sales and Trafficking
• Document workflows related to DFP, SalesForce, AdBridge and Great Plains
• Create reports for Ad Operations and Ad Sales
• QA DFP

Confidential

Business Analyst

• Defined and wrote uses cases for a new Adobe CQ5 implementation
• Documented “as is” processes from planning, buyer workshops and designing for Adobe CQ5 implementation
• Documented future requirements for Enterprise Digital Asset Management system
• Created business requirements and functional specifications using Agile methodologies
• Interviewed stakeholders to determine usage and flow of the Adobe CQ5 implementation

Confidential 

Project Manager/Business Analyst

• Defined and wrote the requirements for a global ERP sales platform for MetLife Alco Japan
• Worked with the Japanese sales unit of MetLife to create a new portal for agents
• Managed designers to create User Interface for sales platform

Confidential

Business Analyst

• Created uses cases and QA requirements for Confidential new broadcast system
• Worked with design solutions and development teams to actualize the requirements into a system
• Determined requirements for an Enterprise Digital Asset Management system

Confidential

Business Analyst

• Defined the requirements for an Adobe CQ5 implementation for ecommerce site cat.com
• Determined the need for an Enterprise Digital Asset Management system

Confidential

Project Manager/Business Analyst

• Managed process and project plans for the development of a Customer Care incident dashboard
• Interviewed global Platts organizations to gather requirements and metrics for a Customer Care incident dashboard for tracing outages and technical issues for Platts media assets
• Other documentation includes writing test scripts, UML work flow processes, business cases and functional/technical requirements

Confidential

Business Analyst

• Interviewed Forest Human Resources Team to capture requirements for an application to automate payroll and deduct the correct taxes for PA.- based employees as well as produce a State Tax Report on a monthly, quarterly and annual basis.
• Additional work included testing for an external training tool and developing UML designs, Visio diagrams and test scripts.

Confidential

Project Manager/ Business Analyst

• Developed and managed the requirements for a large insurance company’s customer self-service application for life insurance
• Worked with IAs and developers to implement a DVTS compliant prototype for client approval

Confidential 

Project Manager/ Business Analyst

• Led the development and created the documentation for iPad applications, email blasts and websites for clients in the pharmaceutical industry
• Wrote SOWs for clients and discovery documents for marketing. In addition I interfaced with technical architects and the development team to ensure correct comprehension of all requirements concerning user log ins and mobile applications.

Confidential

Project Manager/Business Analyst

• Identified digital best practices and emerging functionality, and technology trends.
• Implemented technologies that will enhance productivity.
• Defined initiatives into a unified technology and product roadmap.
• Worked with stakeholders to define requirements for a new company portal.
• Documented metadata that will be added to the new portal search.
• Created plan utilizing Agile methodologies to implement portal.

Confidential

Project Manager/Business Analyst

• Worked with stakeholders to gather requirements for the redesign of Women’s Wear Daily, Vanity Fair, the New Yorker, Architectural Digest and other Confidential publications.
• Developed search and metadata functionality for Architectural Digest and Confidential Traveler.
• Wrote the functional requirements; created the wireframes for the redesign of Women’s Wear Daily and Vanity Fair to move from Interwoven/TeamSite to Adobe CQ5 platform.
• Worked with technical team to ensure all documentation reinforces Agile development.
• Ensured that digital assets for Confidential Traveler would be migrated with the platform upgrade.
• Worked with Social Media, and Brightcove video.

Confidential

Project Manager/ Business Analyst

• Wrote the Business Requirements and created wire frames to for the redesign Celgene’ global websites and the migration of content from RedDot CMS to SharePoint following Agile methodology.
• Produced systems, qualification and validation documentation, as well as facilitated Change Requests.
• Developed functional specifications and system design specifications, UAT scripts, and test scripts.
• Documented business process flows and SDLC processes using Visio and Excel.
• Wrote the Business Requirements documents, training documents and conducted UAT for the implementation of Medical Information and Clinical Applications portals.
• Supported the implementation of ClinApps, an application to track clinical trials.
• Implemented a global medical Information Systems that tracked patient requests for Celgene drug information.

Confidential

Project Manager/Business Analyst

• Interfaced with Business users and bridged gaps between business and IT by writing business requirements for complex corporate events and web-based applications.
• Conducted in-depth interviews with subject matter experts to understand their business/operational processes and procedures and analyze and write business requirements.
• Worked for the PMO to gather and write Business Requirement Documents for applications integral to the merger between Bank of New York and Mellon.
• Developed QA/Testing scripts for web-based applications for billing processes, e-Proxy, and daily trading.
• Project managed corporate initiatives such as implementing SSO and corporate action events across the company.

Confidential

Project Manager/Business Analyst

• Managed relationships across Eisai’s seven affiliates to create the roadmap to redesign the company’s intranet and content management system.
• Wrote the Business Requirement and created roadmap documents to redesign the company’s intranet and content management system.
• Interviewed department heads in Eisai five subsidiaries to gather business requirements to upgrade its intranet to a portal.
• Developed questionnaires and surveys to define intranet usability.
• Worked with the IT department to gather technical requirements to upgrade the intranet to a portal.

Confidential

Business Analyst/Content Manager

• Detailed content gathering issues, data usage, and user interface design in a requirements document for vendors.
• Defined the requirements which included SSO and managed the upgrade of an online pharmaceutical library from MS DOS to Softlink, a proprietary software program. Created the folder structure for digital assets.
• Defined the business requirements and led the evaluation of tools to develop a competitive analysis portal for clinical research.
• Worked across organizations to gather and review user requirements.
• Conducted face-to-face interviews with Subject Matter Experts to define usability issues and how competitive information could be used more comprehensively and productively.
• Created documentation that detailed user requirements and tool capabilities and implementation cost that led to the selection of the tool.
• Managed the development and/or enhancement of applications on the corporate Internet and SharePoint Intranet.
• Communicated the updates of the master project plans for all for Confidential and Daiichi Medical Research internal applications to stakeholders.

Confidential

Project Manager/Business Analyst/Content Manager

• Documented user requirements for the content management system as well as an Enterprise Digital Asset Management system Wrote, edited, and developed content for the site and monitored web usage and statistics.
• Developed training materials and ran training courses for the Documentum content management system.
• Project managed Documentum upgrades and site enhancements and tested new functionality.
• Troubleshot problems with HTML and XML code.
• Determined and managed the implementation of new business requirements.
• Managed the implementation and optimized search engine with metadata.
• Created downloadable marketing materials to ensure best practices in communication methods.
• Attended weekly production meeting to assess & implement site enhancements and upgrades.
• Managed the daily news flow to ensure the site was sufficiently populated and created weekly e-newsletter for internal and external use.