SUMMARY:

• Over 14 plus years of seasoned experience as a Project Manager/ Business Analyst with extensive knowledge and experience across the project life cycle using Software Development Life Cycle (SDLC) in the fields of Procurement, Finance, Mortgage, Health Insurance, Investment Banking, Telecommunication, Mortgage industry, E - Commerce, Annuity and State/Federal agency
• An energetic and vibrant professional who will deliver projects with excellence using creativity, enthusiasm and years of solid experience in both business analysis and project management
• Skilled in software delivery management, process management, business requirement definition and client training. Technically rounded in multiple delivery methodologies, ITIL implementations, Business Process Automation, SharePoint delivery, quality assurance, and software development. Key combination of business knowledge, technical experience, and exceptional facilitation and communication skills to excel in any project and environment. Dynamic and strong in both leadership and team roles
• Proven track record managing small to multi-million dollar projects using detailed project plans, status reporting, and RAID logs and mitigation
• Excellent knowledge of industry standard methodologies like Agile, Scrum, Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP)
• In-depth knowledge and experience in the documentation of business process requirements and specifications, design and development of use case scenarios
• Extensive experience in facilitating user group meetings and gathering system requirements for web application development using Rational RequisitePro, Caliber, Microsoft Word and Tele-logic DOORS
• Experience in conducting Joint Application Development (JAD) sessions for requirements gathering, analysis and design
• Recognized for being exceptional in communicating the business application workflow to stakeholders, application developers and end users
• Experience in enabling necessary collaboration among business and development teams to achieve clear and well-defined requirements
• Experienced in developing Use Case Models, Activity Diagrams, Sequence Diagrams and Data Flow Diagrams (DFD)
• Strong visual modeling and business process modeling skills with tools like Rational Rose, MS Visio and StarUML
• Worked in team environment and developed relationship with external customers and internal counterparts
• Experienced in writing SQL queries to manipulate Oracle database and performing manual testing.
• Acted as a liaison between business owner, SME and development teams and gather meetings presenting project scope
• Assisted in developing test cases based on product features and functionality, and user interaction possibilities
• Well versed with conducting gap analysis, developing proof of concept, and detailed story boards to help with business and technical decisions
• Excellent analytical, organizational, communication and documentation skills along with good process management skill to gather requirements to bring out the quality product

TECHNICAL SKILLS:

Business Modeling:  UML Modeling using Rational Rose, StarUML, MS Visio, Rational Software Modeler.

Requirement Management:  Rational RequisitePro, EMC Documentum, Caliber, Microsoft Word, RRC, RTC, JIRA

Testing Tools:  Mercury, HP Quality Center, Rational ClearQuest

Methodologies:  Rational Unified Process, SDLC, Agile Methodologies, Waterfall

Languages:  JAVA, ASP.NET, HTML, XML, PL SQL, SQL, COBOL, RUBY Scripts

Application:  MS SharePoint, MS Office Suite, Dreamweaver, Oracle E-Business Suite Financials Oracle, PeopleSoft

Database:  MS Access, Oracle 8i, Oracle 9i, Oracle 10g

Operating Systems:  Windows Vista Professional, Windows XP Professional, Windows 2003 Server, Windows NT 4.0 Server, UNIX 5.0.4, Linux, Novell NetWare 3.x, Windows 95, Windows 98

Internet & Mailing Services:  MS Outlook, IBM Lotus Notes, MDaemon Mail Server, Outlook Express,

Network:  Hubs, Modems, Repeaters, generic Routers and CISCO Routers/Switches

PROFESSIONAL EXPERIENCE:

Confidential, OH

Lead Business Analyst

Responsibilities:

• Worked very closely with the project lead and stakeholders to understand the business
• Created and reviewed a RAID Alignment deck that provided a high-level scope of the project. Utilize the same deck to get consciences from the stakeholders and ROM level estimates from Dev leads
• Facilitated sprint planning session
• Created a healthy product backlogs and mange the product backlog y utilizing RTC
• Conducted Solution scoping session to refine the user stories and also gathered business rules and non-functional requirements.
• Utilize RRC to mange the user stories and for the traceability purpose
• Conducted user stories review session (3 Amigos)
• Facilitated Show Intake to view the ICAM portal

Environment: MS Office Suite, MS SharePoint, MS Visio, RRC, RTC

Confidential, OH

 Business Analyst

Responsibilities:

• Lead the implementation of Online CE and Virtual Warehouse by utilizing Agile process
• Researched, reviewed, and analyzed the effectiveness and efficiency of existing business processes and developed strategies for using web technology, portals and collaborative tools to enhance or further leverage these processes
• Successfully performed flexible project management, project task organization, budget and deadline management with internal project team and external client teams
• Led sessions with decision makers, managers, and end users to define; business, financial, and operations requirements to facilitate implementation of new or improved business processes
• Convert the Business Requirements Specification (BRS) into Feature Document using Microsoft Word.
• Worked with Development Lead’s to conduct iteration planning using TFS (Team Foundation Server)
• Facilitated Domain Walk, Demo Walk and Show Intake
• Created Wire frame models for both Online CE and Virtual Warehouse application
• Created traceability Matrix to maintain the requirement flow views to determine feature and use case dependence.
• Coordinated and performed in-depth tests, including end-user reviews, for modified and new processes, and other preliminary or post-implementation support

Environment: MS Office Suite, MS SharePoint, MS Visio, TFS (Team Foundation Server),

Confidential, OH

Business Analyst,

Responsibilities:

• Critical role in the mentoring and development of junior team members in the area of business analysis and project management. Responsible for coordinating and seeing through the recruitment process for new technical team members and business analysts
• Developed and maintained excellent customer relationships with members of the business at all levels, including many executives, based on earned trust and a history of delivering with excellence
• Managed end-to-end projects and project teams, focusing on excellence in timeline, budget, quality and customer satisfaction (software delivery, process improvement and third party software evaluation and delivery projects)
• Skillfully captured business processes, gathered and documented business requirements and produced technical specifications; translating effectively the business needs into what the technical team required to implement
• Gathered business requirements from all users under IT service delivery and followed IT PMO Methodology to deliver the project.
• Took ownership in modeling and documenting the end-user’s AS-IS workflow and TO-BE business processes.
• Created different artifacts such as project methodology requirements documents, business process flows using Microsoft Word and Microsoft Visio.
• Support and maintained Request IT, Access IT and Problem Tickets (TSRM) and also supported all the escalation or any IT related issues for the customers.
• Support overall coordination between all involved parties, using project management skills and techniques.
• Work with third party vendor to deploy multiple projects.
• Worked as SME for SharePoint and created system requirement document (SRD) for SOX and Accounts Payable project which was built on SharePoint
• Completed SharePoint admin training including tools available to create customize business and project work spaces.

Environment: Lotus Notes, MS Office Suite, MS SharePoint, MS Visio, Ms Project, PlaningIT, Request IT, AccessIT, PeopleSoft

Confidential, OH,

Business Analyst

Responsibilities:

• Interfaced with business users to identify Business Objectives, Stakeholder Needs, Decision Framework, Solution Scope, Stakeholder Expectations and Critical Success Factors.
• Performed GAP and Risk analysis of existing system and evaluated benefits of new system.
• Work with the SME to understand the Annuity product and prepare BPR documents for ongoing projects.
• Utilized ESDM and Agile Methodology to configure and develop process, standards, and procedures.
• Developed use case with UML for new product functionality.
• Created Interface specification documents between impacted applications.
• Conducted Joint Application Development (JAD) sessions with stakeholders throughout SDLC to resolve open issues.
• Participate in stage gate sessions, transition to release (DDI) and all other ESDM lifecycle meetings for projects
• Created procedure document for RUBY Scripting.
• Work with the development team and created RUBY Scripts for testing automation.

Environment: Lotus Notes, SQL Server, HP Quality Center, Siebel, RUBY, Mainframe, SQL Lite, Oracle 11g

Confidential, OH

Business Analyst

Responsibilities:

• Responsible and accountable for the coordinated management of multiple related projects directed toward strategic business and other organizational objectives.
• Liaised with business and functional owner during risk engineering and high-level review sessions to derive and execute action plans, meeting deadlines and standards.
• Performed Gap Analysis to check the compatibility of the existing Mediation system infrastructure with the new business requirements.
• Convert the Business Process Requirements (BPR) into System Specification Requirements (SRS) using Caliber.
• Implemented RUP methodology to develop process, standards and procedures.
• Implemented Use Cases to capture the system requirement by using RequisitePro and RSM.
• Modulated the detailed design of the system using use case diagrams, class diagrams, sequence diagrams, Activity Diagrams using MS Visio and RSM.
• Created Wire frame models for web development application.
• Created different traceability views to determine feature and use case dependence.
• Traced test cases and functional specifications to SSRs and BPRs using Caliber.
• Created Interface document between upstream and downstream applications.
• Utilized SQL (queries) programming to understand the DB structure.
• Created, compiled, maintained and communicated orderly test results and status reports.
• Worked with the clients on the final signing process in the user acceptance stages.

Environment: ASP.NET3.5, Caliber, ClearCase, Clearquest, RequisitePro, Rational Software Modular (RSM), SQL Server, UNIX, Oracle 9i, Java, HTML, XML, JavaScript, J2EE, HP Quality Center, Microsoft SharePoint, GIS System

Accenture, IL 

Business Analyst

Responsibilities:

• Tracked time lines and acted as a liaison between the developers and the project managers regarding project progress.
• Assisted project manager with estimating project deadlines and the amount of hours and resources needed for completion.
• Used agile methodology for developing Procurement web site.
• Provided page mock-up by using PowerPoint presentation
• Evaluated existing documents and interviewed end users to understand the domain’s business process.
• Identified the guidelines set by Global Procurement to make sure that the To-Be process stays within.
• Interviewed the DBA and studied the various relationships between the tables in the database.
• Provide assistance with monthly data extraction using SQL and import the list utilizing MS Excel.
• Wrote and updated numerous use cases using MS word.
• Developed ERD diagrams for Data migration Tables and managed phases of migration.
• Wrote and updated test cases based on the requirements.
• Performed black box testing and conducted UAT of the Supplier Look-Up application.
• Documented bugs recovered during UAT and kept close track on bug fix by following up with developers.
• Documented suggestions and change requests by the testing group.
• Conducted change request meetings with the Global Procurement managers and acquired approval on the necessary changes in the application.

Environment: ASP.NET, Java, Windows XP, Oracle9i, MS Office Suite, Crystal Reports, SharePoint Portal Server 2003, CMS, Ariba Buyer 8.2, Informatica