SUMMARY

• Strong expertise in all stages of the SDLC including Waterfall and Agile methodology with emphasis on requirements gathering & documentation, gap analysis, system analysis, business flow diagrams, designing use case diagrams, writing Scope document & Functional Requirements Specification Document, developing test plan and execution of test scripts based on UML methodology.

TECHNICAL SKILLS

Operating Systems:  Win 95/98/NT/2000, UNIX

Databases:  MS SQL Server 2000, MS Access, SAP, IBM Cognos, Oracle, SAS, Business Object, SharePoint

Languages:  UML, SQL

Methodologies:  Agile methodology, Waterfall

Software:  MS Project, MS Office, MS Visio, RTC/RRC, SharePoint, VersionOne, Jira, Lotus Notes, Net, Oracle & Quality Center

Confidential,Cincinnati, Ohio

Business Systems Analyst

• Acted as the primary project liaison between business users and technical teams

• Identified, analyzed and translated business Product Owners needs into written project definitions, user stories, and acceptance criteria for new application development using Jira
• Worked with Product Owners to review items on the backlog in order to keeping the backlog clean and orderly
• Created Sequence Diagrams, Activity Diagrams, Class Diagrams using and Microsoft Visio

Confidential, Columbus, Ohio

Business Systems Analyst

• Assisted in developing electronic billing and payment solutions for the banking clients

• Conducted Joint Application Development (JAD) sessions to clarify business requirements/
• Created detailed User Stories & identified specific, measurable/testable acceptance criteria and organized work within appropriate Epics using VersionOne
• Collaborated with UX/UI designer on wireframes, mockup and prototypes
• Conducted gap analysis between existing and new process and documented in the form of Scope Document, Use Case document, diagram, & Functional Specifications Document for various projects
• Decomposed high level business requirements into low level user stories using Agile methodology followed by storyboard creation
• Assisted in Agile Release cycle planning and Review & identify the Stories to be delivered across releases
• Conducted sprint planning and validated new features developed against requirements
• Created Process Flow Diagrams & Requirements Traceability Matrix as needed
• Supported production support team regarding any production issues related to features, defining requirements for the possible fix and get it prioritized for development
• Communicated project status to manager and escalate issues impacting the project or release
• Attended Project Status meetings for assigned projects to provide updates to Project Managers
• Coordinated and facilitated User Acceptance Testing (UAT) for changes related to features and defects
• Facilitated test plan and evaluated testing progress partnering with the QA team
• Analyzed results of product testing to ensure product solution matches the business need

Confidential,Columbus, Ohio

Business Analyst

• Worked with business units and other stakeholders to gather requirements, using techniques like interviews and JAD sessions

• Elicit, analyzed, and documented business requirements into more detailed user stories and/or use cases or functional requirement documents for various projects
• Worked closely with the program manager, project manager, architects, developers and other business analysts in requirements analysis, test plans, change controls and other decision making process
• Analyzed business requirements and order them according to priorities in order to drive effective business solutions
• Troubleshoot and diagnosed application support issues impacting end users
• Collaborated with UX/UI designer on wireframes, mockup and prototypes
• Communicated project status to manager and escalate issues impacting the project or release
• Worked with cross - functional partners to understand and address key business issues in order to drive effective business solutions
• Attended Project Status meetings for assigned projects to provide updates to Project Managers
• Identified, assessed, and recorded business needs, and advise project manager and project sponsor for appropriate decisions
• Prepared and executed test cases utilizing HP Quality center tooling for test & defect management

Confidential,Columbus, Ohio

Business Analyst

• Worked with business units and other stakeholders to elicit requirements, using techniques like interviews and JAD sessions

• Defined new and existing application and prepared detailed specifications, requirements, scope documents and logic flowcharts for the development and implementation of basic application programs
• Managed the communication and clarification of requirements between the business and the development team
• Collaborated with clients to prioritize business requirements
• Collaborated with UX/UI designer on wireframes, mockup and prototypes
• Worked closely with the software developers and QA team to ensure that they understand the requirements, specifications, workflow and context
• Assisted Project Manager in project planning and developing project task plans, leading JAD sessions
• Developed test scripts, test cases, for User Acceptance Testing (UAT) based on requirements
• Analyzed results of product testing to ensure product solution matches the business need
• Coordinated defect & change control requests raised
• Tracked and reported system defects and issues to PM and recommended fixes to be made to new and existing functionality