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Business Analyst / Functional Lead Resume

Frankfort, KY

OBJECTIVE

To obtain a position in which I will be able to utilize my technical, functional, and management skills pertaining to the Software Development Lifecycle (SDLC), in order to contribute to a company's overall growth and success.

EDUCATION

  • Bachelor of Science, Management Information Systems
  • Bachelor of Science, Finance
  • Web Master Certification

PERSONAL PROFILE

  • Expert business analyst in Software Development Life Cycle (SDLC)
  • Detail oriented and analytical self starter and team player
  • Excellent management, communication, and interpersonal skills
  • Ability to present polished and professional presentations to clients and to coworkers

SKILLS

Programming Languages: (X)HTML, CSS, Javascript, COBOL, PHP Software Tools: HP Quality Center 9.2, (Mercury Test Director), PeopleSoft Financials 9.0, Microsoft SharePoint,Rational ClearQuest, Crystal Reports 10, Microsoft Visual SourceSafe 2005, Microsoft Visio Database Tools: Oracle SQL, MySQL, MS Access Other: Microsoft Windows 98/ME/2000/XP, Microsoft Project, Microsoft Office

EXPERIENCE

Confidential - Atlanta, GA (acquired Bearingpoint in Feb. 2009) Feb. 2009 - Present IT Consultant - Public Sector CDC (Centers for Disease Control and Prevention)

  • Assisted with the creation of a consolidated documentation source for CDC's BioSense program by compiling seven years of available project artifacts into a searchable database. This project is intended to wrap up the last several years of work completed for CDC's Division of Emergency Preparedness and Response (DEPR).
  • Worked Remotely from Home Office.

Confidential - Frankfort, KY Role: Business Analyst / Functional Lead

  • Served as a Functional Lead and technical resource for the SDLC of the Kentucky Retirement System's START project.
  • Facilitated, coordinated, and scheduled numerous JAD sessions between BE employees and state resources to determine client's current business process and to develop an improved process
  • Facilitated Requirements Gathering, Requirements Management, and Document Design
  • Developed and provided training, user acceptance testing, and continuous demonstrations of the customized application to the client throughout the project lifecycle and SDLC
  • Served as a member of the proposal team for bidding on new clients and projects throughout the Southeastern market

Confidential - Atlanta, GA May 2006 - Feb. 2009 IT Consultant - Public Sector SAO PeopleSoft Upgrade Project Role: Business Analyst / Functional Testing Lead / Financial Lead

  • Served as a Functional & Financial Lead for the Quality Center application. Responsible for conducting training and demonstrations of the software to the client, as well as drafting the bi-weekly invoice to the client and updating the ECT (Estimates to Complete) timeline and project budget. Additional responsibilities included:
    • Assisting with technical support for Quality Center on the PeopleSoft upgrade
    • Developing a progressive understanding of the clients' business and their associated needs
    • Assisting training team in the development of training plans and training materials
    • Analyzing and facilitating defects with the financial software package and then resolving those problems
  • Created the Project Plan, the Testing Execution Plan, and the Testing Session Schedule for the testing phase of the Peoplesoft Upgrade
  • Managed technical resources for use case creation and managed the development of all testing phase reports
  • Responsible for presenting statistical reports of the test script creation /execution report and defect creation/resolution report to functional and technical teams as well as to the client
  • Provided and managed the functional and technical support to the client during Software Development Life Cycle via telephone, email, and on-site training
  • Facilitated consulting sessions with client to analyze and redesign current testing and business processes within the organization

Confidential Role: Business Analyst / Functional Lead

  • Served as a Functional Lead for the Employer Reporting division for the PARIS project. Responsibilities included:
    • Developing detailed design documents
    • Developing use cases
    • Leading user acceptance testing
    • Creating User Guides and Training Guides
    • Training Employer Reporting Division users.
  • Participated in a large retirement system integrated with FileNet Enterprise Content Management System and Workflow System.
  • Facilitated numerous JAD sessions between BE employees and state resources to determine client's current business process and to develop an improved process
  • Facilitated Requirements Gathering and Requirements Management
  • Provided continuous technical demonstrations of the customized application to the client throughout the project lifecycle
  • Served as a member of the proposal team for bidding on new clients and projects throughout the Southeastern market

Role: Systems Analyst

  • Created and executed test scripts for the PARIS application and assisted the client with testing and defect resolution before the system went Live
  • Responsible for researching, analyzing, validating, and verifying the client's business and functional requirements
  • Responsible for evaluating complex business processes, modeling processes as well as documenting system and data requirements.
  • Developed and implemented new business processes and strategies to address business challenges.
  • Served as a Functional/Business lead for Security Administration. Responsibilities included working directly with Division Directors to setup security for all employees and creating security groups for the users.
  • Worked closely with technical team architects and developers to translate business and functional requirements into system designs
  • Served as a member of the proposal team for bidding on new clients and projects throughout the Southeastern market
  • Coded SQL reports that were constructed using Microsoft SQL Server 2000 and Crystal Reports 10.
  • Developed strong professional and personal relationships with the client.
  • Promoted to Consultant within seven months of employment with BearingPoint Inc

Confidential- Tallahassee, Fl Campus Representative (Sales and Support) June 2005-May2006 (One out of fifty students chosen across the nation for Dell's initial group of Campus Representatives)

  • Provided Dell Business solutions and support to both new and existing customer base
  • Designed, implemented and supported Dell marketing strategies
  • Organized meetings with deans and department directors to promote Dell solutions on campus
  • Assisted Dell users with product support and problem-solving
  • Named a representative mentor across the Southeast Region for the Dell Rep Mentor Program. Responsibilities included the counsel of over twenty new Dell representatives.
  • Contributed towards making Florida State University ranked in the top five colleges across the nation in computer sales.

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