SUMMARY:

I am a Business/Systems Analyst, BI/MDM Analyst and Functional Architect 3 with extensive experience in Airline, Printing, Customer Service, Finance/Banking, Government (Child Welfare) and Software Development Industries. As my resume reflects, I have over 10 years of Business/Data Analysis experience and currently working with Confidential . My duties were broad and involved me in Project Planning, Developing Business Requirements/Technical Specification Documentation, Organizing and facilitating JAD Sessions, Training IT staff, Performing Data Analysis and Delivering Informative Presentations/Reports to Senior Management.  As a highly experienced professional I have a knack to identify key areas which need updates or improvement as per industries standards. I m sure I could hit the ground running and make an immediate impact on your operations as I have proven in all of my projects throughout my professional career. Authorized to work in the US for any employer.

TECHNICAL SKILLS: 

• Custom Software Development Requirements Analysis Cross - Functional Supervision 
• Systems Engineering Costing & Budgeting Team Building & Mentoring 
• System Migrations/Integrations Project Scheduling Client Relations & Presentations 
• Enterprise wide Implementations Testing/QA/Rollout/Support  Business & IT Planning

Business Analyst

Confidential, Purchase, NY

Responsibilities: 

• • Working on multiple projects for Atlas and Polar Air as Business Analyst/Tester. 
• • Owned Business Analysis and Project Management of many projects (Requirement Elicitation as well as Testing). 
• • Involved in understanding Legacy System, current business, policies, and procedures. 
• • Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any.. 
• • Created BRD and FRD following the Agile / Waterfall Methodology for multiple projects. 
• • Conducted multiple JAD sessions with Client's/Users/Business Owners from different domains and Managers to identify business rules, functional/non - functional and technical requirements. 
• • Documenting the business requirements and process flows. 
• • Used agile methodology for SDLC and utilize scrum meetings for creative and productive work. 
• • Identifying bottlenecks/issues and fine tuning them for optimal performance. 
• • Responsible for capturing, reporting, and correcting issues within the project and Involved in resolving process.

BI / MDM Analyst

Confidential, Stamford, CT

Responsibilities: 

• Worked as Project Manager for multiple projects. Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones. 
• Owned Business Analysis and Project Management of the Salesforce Monthly Automation project (Bringing data from Plant ERP's to Data Warehouse). 
• As a part of the ecommerce development team, Participated in managing the design, development of RFP, vendor selection, implementation and management of the ECommerce Sales Project. As a business analyst, governed the requirements gathering session and was a part till the implementation phase. 
• ECommerce Sales Project was based on the pre - determined SLA metrics as agreed to between Management, Sales division and external clients. The goal was to meet or exceed metrics and to ensure conformance in delivery of products and services. 
• Provided routine reporting to upper management (C-level) for reviews. 
• Interacting with business owners to gather both functional and technical requirements. 
• Documenting the business requirements and framing the business logic for the ETL process. 
• Used agile methodology for SDLC and utilize scrum meetings for creative and productive work. 
• Identifying bottlenecks/issues and fine tuning them for optimal performance. 
• Responsible for capturing, reporting, and correcting error data and Involved in resolving process.

BSA / Functional Architect

Confidential, NJ

Responsibilities: 

• Involved in understanding Legacy System, current business, policies, and procedures. 
• Created Process Flow Diagrams using MS Visio. 
• Conducted multiple JAD sessions with Client's from different domains and Managers to identify business rules, functional requirement, and non - functional requirements. 
• Created Functional Requirement Specifications/Use Cases following the Agile Methodology using MS Word/Visio. 
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS Paint and conducted wireframe walkthroughs with users and Managers to get a sign off. 
• Involved in Business Process Reengineering. 
• Participated in Daily/Weekly Scrums to report the daily work status. 
• Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any. 
• Worked as SharePoint (2013) administrator and Created SharePoint site for ATCSU unit. 
• Involved in creating Test Cases (SharePoint) and performed Manual Testing. 
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met. 
• Created reports based on Client's needs using SQL. 
• Performed data validation using SQL.

Business Systems Analyst

Confidential, Piscataway, NJ

Responsibilities: 

• Involved in understanding Legacy System, current business, policies, and procedures. 
• Created Process Flow Diagrams using MS Visio. 
• Conducted multiple JAD sessions with Client's from different domains and Managers to identify business rules, functional requirement, and non - functional requirements. 
• Created Functional Requirement Specifications following the Agile/Waterfall Methodology using MS Word/Visio. 
• Created UAT/System Testing scripts and performed complete testing of system. 
• Worked with and managed an offshore team of 6 members. 
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS Paint and conducted wireframe walkthroughs with users and Managers to get their sign off. 
• Involved in Business Process Reengineering. 
• Participated in Daily/Weekly Scrums to report the daily work status. 
• Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any. 
• Involved in creating Test Cases (SharePoint) and performed Manual Testing. 
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met. 
• Created reports based on Client's needs using SQL and Alteryx Designer. 
• Performed data validation using SQL/Alteryx Designer.

Business/System Analyst

Confidential, New York, NY

Responsibilities: 

• Worked as Business Analyst / Project Manager for multiple projects to plan, schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets. 
• Led teams across broad technical, financial and business disciplines. Focused teams on businessobjectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. 
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments. 
• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client goals, creating detailed project road maps, plans, schedules and work breakdown structures. 
• Created BRD and FRS following the Agile / Waterfall Methodology for multiple projects. 
• Created Wireframes/To - Be Screens and conducted wireframe walkthroughs with users. 
• Involved in Business Process Reengineering. 
• Followed a structured approach to organizing requirements into logical groupings of essential Business Processes, Business Rules, Functional and Non-Functional Requirements. 
• Created Use Case Diagrams and Activity Diagrams using MS Visio to outline the "To- Be" screens and "To-Be" processes respectively. 
• Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any. 
• Involved in creating Test Cases (SharePoint) and performed Manual Testing. 
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met. 
• Executed SQL queries for data validation and to pull reports needed by the business.

Business Analyst

Confidential, Holyoke, MA

Responsibilities: 

• Involved in understanding Confidential 's current business, policies, procedures, and systems. 
• Created Process Flow Diagrams using MS Visio. 
• Conducted multiple JAD sessions with ISO User's from different departments and Managers to identify business rules, functional requirement, and non - functional requirements. 
• Created Functional Requirement Specifications following the Agile Methodology using 
• MS Word/Visio. 
• Created Wireframes/To-Be Screens using MS Visio/SnagIt/MS Paint and conducted wireframe walkthroughs with users and Managers to get a sign off. 
• Involved in Business Process Reengineering. 
• A key player in the full SDLC of implementing MS Dynamics XRM, SharePoint and barcode technology, using Agile/Scrum methodology and TFS. 
• Followed a structured approach to organizing requirements into logical groupings of essential 
•  Business Processes, Business Rules, Functional, and Non-Functional Requirements. 
• Created Use Case Diagrams and Activity Diagrams using MS Visio to outline the "To-Be" screens and "To-Be" processes respectively. 
• Participated in Daily/Weekly Scrums to report the daily work status. 
• Conducted Requirement walkthroughs with Developers to help them understand the requirements and identify feasibility issues, if any. 
• Involved in creating Test Cases and performed Manual Testing. 
• Performed Functional and GUI Testing to ensure that the user acceptance criteria are met.

Sr. Business Analyst 

Confidential, King of Prussia, PA

Responsibilities: 

• Worked as Project Manager/Business Analyst for several projects which followed Agile/Waterfall methodology. 
• Involved in Quality & Productivity Improvement, Budget & Resource Planning and Product & Design Research and Involved in Business Process Reengineering. 
• Created As - Is Business Process Models using MS Visio. 
• Conducted JAD sessions with Confidential Customer's, Sales Rep, Sales Manager, Campaign Analysts and Analysts Managers to identify business rules, functional requirement, and non-functional requirements. 
• Created Functional Requirement Specifications for multiple projects simultaneously following the Agile/Waterfall Methodology. 
• Created Wireframes/To-Be Screens using MS Visio and conducted wireframe walkthroughs with customers/ sales reps/campaign analysts to get a sign off. 
• Created Use Case Diagrams and Activity Diagrams using MS Visio to outline the "To-Be" screens and "To-Be" processes respectively. 
• Executed weekly SQL queries, to pull reports needed by the business. 
• Conducted Requirement walkthroughs with Developers and QA team to help them understand the requirements and identify feasibility issues if any. 
• Involved in creating Test Cases and participated in Manual Testing. 
• Maintained Traceability Matrix between requirements, Use Cases and test cases. 
• Created Release Notes to support the monthly releases and End User manual.

Business Analyst

Confidential, Hatboro, PA 

Responsibilities: 

• Created "As - Is Business Models", required for auditing purposes as well as to be used as standard operating procedures, by meeting with SME's from underwriting, finance, customer service, marketing customer / end user and fulfillment departments. 
• Created Wireframes for every screen of the self-service portal including Wireframes for all potential error scenarios depicting the interaction of the customer with the application. 
• Authored the Functional Requirement Document and conducted Functional Requirement Document walkthroughs with the Business Owner's and took a sign-off. 
• Executed SQL queries for data validation. 
• Created "To-Be Business Models" based on UML Methodology.

Business Analyst

Confidential, Baltimore, MD

Responsibilities:

• Identified Business Requirements and created Use Case/Narratives. 
• Conducted requirement workshops among all project stakeholders to verify and validate the businessrequirements. 
• Worked closely with development and the testing team to help them understand Requirements/Use Case/Narratives. 
• Assisted QA department to write and execute Test plans and Test Cases.