SUMMARY:

• Solution oriented Business System Analyst offering expertise in Application Development life cycle and improving business systems and processes. Outstanding and thorough application of problem solving techniques with exceptional enthusiasm towards continuous quality improvements.
• Extensive experiences in financial, health and manufacturing industry to create and deliver solutions that cut cost, improve access, reduce downtime and aid users.
• Outstanding 16+ year track record of experience in the IT Industry as a Systems Analyst and Programmer.
• Highly skilled and experienced Business systems with demonstrated success in Information Technology consulting, Manufacturing, Financial and supply chain management.
• Functionally sound, Result - oriented with strong Problem Solving Skills.
• Superb interpersonal, communication and leadership skills.

AREAS OF EXPERTISE:

• Performed Business Analysis in various aspects while initiating and developing the requirements.
• Trained in Agile methodology, using Jira, developing/releasing in sprints.
• Performance Evaluation/operation improvements
• Preparing Functional specifications, Release notes and project schedule/Milestones.
• Use Cases, Test cases, Test Scenarios, Traceability matrix and UML
• Presentation and Meeting facilitation skills
• Change control and change management
• Defect triage & defect management
• Smoke, IST, UAT testing
• Preparing Help and PLC documents
• Hosting SIT/UAT defect calls
• ITSM

TECHNICAL SKILLS:

Business Analysis & Project Management Tools: MS Project, MS Office, IRise Prototyping Tool, HP Quality Center (ALM 11), LiveLink, SharePoint, QlikView, Visio, DBArtisan, Clarity, Business Case, Adobe Acrobat Professional, Jira, ECMS, waterfall and agile methodologies, Use Cases, UML.

IT Technologies: IIS, Windows, Unix, Java, Java Script, HTML, XML, PL/SQL, ASP.net, C#.net, Web Services, ColdFusion, Actuate, Hyperion HFM, DRM DRG, Smart View, Hyperion Planning and Budgeting Cloud Services, Oracle Financials EBS, Clarity PPM, MS-SQL Server, Oracle, API, ITSM, Button, Peregrine systems.

Operating Systems: Windows, DOS, UNIX and Sun Solaris

PROFESSIONAL EXPERIENCE:

Business System Analyst Lead

Confidential, Irvine, CA

Responsibilities:

• Lead Business Analyst with strong testing background.
• Project Delivery, Business Analysis and Client Engagement.
• Gathered requirements and transformed them into Business Requirement Documents and Functional Specifications for ConcerttoHealth.
• Use Cases to present complex requirements and functionality.
• Performed requirement analysis and documentation leading to an effective solution
• Managing and hosting client meetings to streamline Confidential application issues.
• Managed issue log/action items and application enhancement log to keep project on track.
• Tracked team deliverables and provided weekly status reports and metric.
• Identifying, assessing, and documenting business requirements, functional specifications and recommending business priorities.
• Performed defect triage, defect management and regression, smoke testing during IST, UAT phases of the releases.
• Facilitated implementation of new functionality through training sessions, demos, and the development of appropriate PLC documentation.
• Prepared Implementation plan and managed production roll-out for enhancements and break fixes.
• Managed offshore development and coordinated with onshore, offshore development teams on deliverables.
• Prepared SIT, UAT test cases based on the business requirements.
• Prepared test scenarios, tests cases and requirement traceability matrix.
• Use of Agile and waterfall methodologies for system implementation.
• Facilitated successful implementation of several complex releases.
• Trained user base via demos and training sessions.

ENVIRONMENT: Java, C# .Net, ASP.Net, Visual Studio.Net, Toad, SQL Server2010, Web Services, QC ALM,.

Business System Analyst

Confidential, Boston, MA

• Prepared and Lead functional/business requirements sessions.
• Gathered requirements and transformed them into Business Requirement Documents and Functional Specifications.
• Use Cases to present complex requirements and functionality.
• Prepared test scenarios, testscripts and requirement traceability matrix.
• Use of UML to present complex Use Cases, Functionality and Business Processes
• Use of Agile and waterfall methodologies for the projects.
• Managed issue log/action items and application enhancement log to keep project on track.
• Identified resolutions to business problems, identified risks and raised issues on time to keep deliverables on track.
• Managed and hosted weekly client meetings to streamline application issues
• Successfully trained user base via demos and training sessions.
• Defect triage, defect management and regression/smoke testing during IST, UAT phases of the releases.
• Prepared SIT, UAT test cases for the releases.
• Prepared Implementation plan and managed production roll-out for enhancements and break fixes.

ENVIRONMENT: Java, C# .Net, ASP.Net, Visual Studio.Net, Toad, SQL Server2010, Web Services, QC ALM.

Business System Analyst Lead

Confidential, Mountain View, CA

• Responsible as Lead Business Analyst for Confidential
• Project Delivery, Business Analysis and Client Engagement for Confidential .
• Involved in requirement analysis and documentation leading to an effective solution incorporating user needs of converting Excel based Budgeting and Forecasting Process to full-fledged web based system.
• Managing and hosting client meetings to streamline application issues.
• Tracked team deliverables and provided weekly status reports and metric.
• Identifying, assessing, and documenting business requirements, functional specifications and recommending business priorities.
• Facilitating implementation of new functionality through training sessions, demos, and the development of appropriate PLC documentation.
• Defect Triage and defect management during SIT/UAT phases.
• Preparing Implementation plan and managing production roll-out for enhancements and break fixes.
• Managed offshore development and coordinated with onshore, offshore development teams on deliverables.
• Prepared SIT, UAT test cases for the releases.
• Use of Agile and waterfall methodologies for system implementation.
• Facilitated successful implementation of several complex releases.

ENVIRONMENT: Java, C# .Net, ASP.Net, Visual Studio.Net, Toad, SQL Server2010, Web Services, QC ALM.

Business Systems Analyst Lead

Confidential, Newark, DE

• Exceptional Business Analysis & Client Engagement/Management for tools with global presence.
• System analysis and Designing and System Integrations with other firmwide tools.
• Lead requirement gathering session for complex releases
• Prepared and lead functional/business requirements for complex releases.
• Use Cases to present complex requirements and functionality.
• Use of UML to present complex Use Cases, Functionality and Business Processes
• Streamlined LOB processes related to supporting tools.
• Use of Agile and waterfall methodologies for the projects.
• Managed and hosted weekly client meetings to streamline application issues
• Successfully handled production support while handling release work and reduced and simplified production support issues.
• Reduced production support issues from triple digit to fewer than 10 and managed to maintain production support issues under 10 on ongoing basis.
• Reduced production issues related to P1 application and improved application performance.
• Trained new and junior BAs on the team and quickly got them up to speed on release and production support work.
• Successfully trained user base via demos and training sessions.
• Successfully designed and implemented various interfaces from WRM, Business Case systems to Clarity PPM system.
• Defect triage, defect management and regression/smoke testing during IST, UAT phases of the releases.
• Managed offshore development and coordinated with onshore, offshore development teams on deliverables.
• Prepared SIT, UAT test cases for the releases.

ENVIRONMENT: Windows, C#.net, ASP.Net, SQL Server, Visual Studio, XML, IIS, ColdFusion, BO Reports, Clear Case, Crystal Reports.IRise, Quality Center, SharePoint, QlikView, Clarity PPM, DBArtisan, QC ALM.

Programmer Analyst

Confidential, Buffalo, NY

• System analysis and designing.
• Creating Java web services, which contained business logic for the system.
• Coding EJB’s for the web services.
• Coding front end screens using C# .net & visual studio.Net & coding coldfusion interface using coldfusion studio.
• Creating XML files.
• Coding oracle stored procedures and calling it from EJB’s.
• Doing Unit Testing and Integration Testing.

ENVIRONMENT: Windows, JavaScript, Java Servlets, Java Applets, Java Web Services, EJB, J2EE, WebLogic, ColdFusion, C#.Net, XML Spy, JBuilder 6.0, Visual Studio .Net 2003, Oracle, Progress, Actuate and Crystal reporting tools.

Programmer Analyst

Confidential, Fairfax, VA

• Coding and leading development of interfaces using cold fusion.
• Configuring Cold Fusion Application Servers.
• Database modeling and Unit and Integration Testing.

ENVIRONMENT: ColdFusion, JavaScript, HTML/DHTML, Oracle, Pentium, IIS, Solaris.