SUMMARY:

• Over 8 years of experience as a Business Analyst with strong experience in Finance, Lending, Banking and mortgage domain.
• Strong experience in working in key phases of the Software Development Life Cycle(SDLC) such as, the Planning, Analysis (Concept), Define, Design, Development, Testing and coordinating User acceptance testing
• Experience in Defining, prioritizing and communicating secured agreement on project objectives and scope
• Ability to identify and communicate to project management any potential conflicts and dependencies between projects
• Strong experience in designing and reviewing various documents including the System Requirement Specifications (SRS), Business requirements document (BRD), Use Cases, Functional Requirements Document (FRD), Non - Functional requirements documents (NFRD) Systems Design Specification (SDS), and testing documents.
• In depth knowledge of UML in visualizing and documenting the artifacts using Use Cases diagrams, Class diagrams, Sequence diagrams. Process maps and process flows
• Experienced in facilitating Joint Application Development (JAD), sessions, interviews, workshops and requirement elicitation sessions with end-users, clients, stakeholders and development team.
• Plan and conduct User Acceptance Testing and User Training with all necessary documentation.
• Experience in business process modeling, gap analysis, process improvement or re-engineering on medium to large-scale IT projects, describing the “as-is” and “to-be” business processes
• Experience leading a team of business analysts in the gathering of requirements for a complex project which include planning, organizing and assigning staff to researching, gathering and evaluating business process requirements,
• Strong experience using SQL to create basic and advanced queries
• Experience in leading solutions from producing technical requirements through solution architecture, development, testing, and deployment phases
• Excellent Communication and interpersonal skills, capable of acting as the arbiter between client and developer with respect to project implementation
• Strong analytical and documentation skills

TECHNICAL EXPERIENCE:

Management Tools: Rational Requisite Pro, MS Project, MS Office, JIRA

Methodologies: UML, JAD, RUP, RAD, Waterfall, Agile, SDLC

Testing Tools: Loadrunner, Test Director, QTP

Operating Systems: Unix, Linux, MS Windows NT/95/98/2000/ XP

Languages: SQL, JAVA, XML, HTML

Database: Oracle, My SQL, SQL Server 2000, MS Access

Utility: MS Office Suite Word, Project, Excel, Visio, PowerPoint, Adobe Acrobat Suite

WORK EXPERIENCE:

Business Analyst

Confidential, Mclean, VA

Responsibilities:

• Performed business process modeling, gap analysis to determine the “to-be” process, and process re-engineering as part of the analysis phase of the project
• Partnered with the business stake holders, process owners, users to identify their requirements, produced detailed specifications and to plan the project deliverables
• Facilitated the JAD sessions with the primary stakeholders, end users for requirement elicitation. Worked on drafting BRD and FRD
• Interviewed business users to gather requirements and analyzed the feasibility of their needs by coordinating with the Project Manager and technical lead.
• Identified, researched, investigated, defined opportunities for business process improvement, documented business processes and initiated efforts to make improvements.
• Assisted QA team in reviewing test cases, test plans and tested the final application for usability testing to verify whether all the user requirements were catered to by the application.
• Coordinated the testing efforts in UAT testing.

Environment: Blueprint, MS SQL Server, Load runner, MS Office Tools, MS Outlook, MS Visio, JIRA.

Business Analyst

Confidential, Richmond, VA

• Conducted JAD sessions with the stakeholders and process users involved about the specifications of the business requirements; played an active and leading role in gathering and analyzing the business requirements.
• Documented requirements and transformed them by division into functional and technical requirement specifications.
• Modeled the business process flows through UML, activity & sequence diagrams using MS Visio.
• Facilitated one-to-one meetings and web conferences using JAD sessions with the process users; analyzed and came up with solutions for the escalation & resolution of issues.
• Articulated thorough technical requirements through JAD sessions and workshops and then converted into specifications for developers.

Environment: MS SQL Server, UML, HP Quality Center, MS Office Tools, MS Outlook, SharePoint, MS Visio.

Business Analyst

Confidential, PA

• Interacted with Business Unit members for gathering data, information and requirements related to the project
• Gained intermediate and advanced knowledge of the industry best practices, document management systems, review & approval, and publishing. 
• Participated in the entire life cycle of projects related with initial situational analysis GAP analysis, change management, operation design procedures, overall project scoping and QA testing procedures 
• Document and established traceability matrix

Business Analyst

Confidential, NC

• Worked closely with a team of analysts in defining the scope, analyzing business requirements and segregating them into high level and low-level requirements. 
• Formed a bridge between the Project Manager and the development team with effective presentations. 
• Interviewed key business users including Loan officers in gathering requirements. 
• Conducted JAD sessions, use case analysis and outlining business rules. 
• Analyzed the overall project architecture and designed a technical framework of Service level Agreements SLA with Application Service Provider (ASP) vendors. 
• Involved in Gap analysis to eradicate any bottlenecks in the business processes.