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Manager Resume

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SUMMARY:

  • Experience in leading analysis and requirement - gathering efforts for application development projects involving Agile, Rational Unified Process (RUP), and Waterfall Software Development.
  • Experience in creating all the requirements specification documents such as FRD (Functional Requirements Document), Traceability Matrix document, Software Change Request document, Process Flow diagram and Use Case Models.
  • Skilled in conducting Joint Application Design (JAD), brainstorming sessions, requirement reviews, system walkthroughs and customer interviews for various business processes.
  • Experienced in conducting GAP analysis, User acceptance Testing (UAT), and Cost benefit analysis.
  • Detail oriented, strong analytical, interpersonal, oral and written communication skills.
  • Project management skills, planning and organizing skills.

TECHNICAL SKILLS:

  • SDLC
  • BPM
  • UML
  • Doors
  • Rational RequisitePro
  • Doors
  • Snag IT
  • Snipping Tool
  • SharePoint
  • MS Office (Word
  • Access
  • Excel
  • Outlook
  • PowerPoint)
  • MS Visio
  • XML
  • MS Project
  • SQL Server
  • Oracle
  • Lotus 7.0 & 8.5
  • Pivotal Tracker
  • Agile Accelerator
  • WebEx
  • JIRA.

PROFESSIONAL EXPERIENCE:

Confidential

Manager

  • Interacts with the business stakeholders and subject matter experts in order to understand their problems and needs and then elicit, document, and analyze their business needs and requirements
  • Identifies the overarching business need and document goals and objectives.
  • Defines clients problems, collects data, establishes facts, draws valid conclusions and provides solutions
  • Develops Standard Operating Procedures (SOPs) and provides training for users of the processes
  • Prepares monthly metrics and reports to demonstrate the performance of the processes
  • Develops a Requirements Management Plan (RMP) to guide the planning and execution of requirements activities.
  • Facilitates workshops to elicit Business Use Cases (BUCs).
  • Analyzes BUCs to identify, document, and validate functional requirements
  • Collaborates with operational stakeholders to identify and validate non-functional requirements
  • Responsible for eliciting, analyzing, and documenting business rules, business requirements, and functional requirements.
  • Reviews data model and data flow with development team and business operations.
  • Works with end-users to interpret the customer business needs and translate them into application and operational requirements
  • Reviews and validates Functional Requirement for Electronic Data Gathering, Analysis, and Retrieval (EDGAR) system
  • Utilizes MS Visio to create various flow charts, use case and sequence diagrams to provide detail outline of the various actors of the system and how the various components of the system interact
  • Creates and maintains project requirements schedule to track activities
  • Links and creates Requirement Traceability Matrices (RTMs) to ensure all requirements have been captured
Confidential

Lead Business Analyst

  • Develops user stories and acceptance criteria, use cases, and workflows to capture complex technical concepts.
  • Reviews data model and data flow with development team and business operations.
  • Documented defects information and prioritized defects during and after sprint.
  • Participates in sprint planning, spring review, sprint retrospective and sprint backlog grooming sessions.
  • Links and creates Requirement Traceability Matrices (RTMs) to ensure all requirements have been captured.
  • Researches and analyzes defined opportunities for business processes and initiating efforts to make improvement and changes.
  • Participates in the full development cycle with a hands-on approach. Including design, development, quality assurance, training, and documentation.
  • Supports the implementation of custom solutions, testing, user acceptance testing (UAT) and training.
  • Leads, plans and facilitate meetings such as Joint Application Development (JAD) sessions.
  • Manages and modifies requirements through interaction with stakeholders and ensures that each requirement is traceable at every stage of the Software Development Life Cycle (SDLC).
  • Creates Business Requirements Document and independently converts the requirements into Software Requirement Specification (SRS).
  • Creates business process flows to demonstrate client’s business process in support of an application design or redesign.
  • Assists with project and process specifications, coordinates with project teams and ensure that projects are successfully integrated into business processes.
  • Reviews test plans and test cases to verify each requirement will be tested appropriately.
  • Reviews Solution Design Document with the technical team to ensure requirements have been met.
  • Participates in evaluating applications offered by Solution providers to enable management make informed decision.
  • Manages tasks and coordinates with team members to ensure that deadlines and project deliverables are met.
  • Gathers requirements of legacy systems to support data migration, data mapping, and developing of new system.
Confidential

Business System Analyst

  • Worked with end-users to interpret the customer business needs and translate them into application and operational requirements.
  • Prepared software requirements specifications that describe functional, operational, technical, and transitional requirements.
  • Linked and created Requirement Traceability Matrices.
  • Interacted with technical and business stakeholders to perform analysis of business requirements.
  • Managed software change request and generated LOEs.
  • Gathered, documented, and integrated requirements and information with regard to complex business processes and/ or systems.
  • Supported testing, reviewed test cases, and verified issues and undesirable behavior through testing and proposed solutions to issues with application.
  • Articulated the system requirements that support the business requirements to the technical team and business owners.
  • Worked with client to prioritize requests and proposed solutions that are within LOE scope.
  • Provided project manager with regular status updates assisting the overall project management initiative.
Confidential

Business Analyst

  • Identified, researched, investigated, and analyzed defined opportunities for business process improvement; documented business processes and initiated efforts to make improvements.
  • Delivered the following artifacts as needed: Functional Requirements Document, Business Requirements Document, Use Cases, Process Flow diagrams, mock-up screens.
  • Evaluated information gathered from multiple sources, reconciled conflicts, decomposed high-level information into details, abstract up from low level information to a general understanding, and distinguished user requests from the underlying true needs.
  • Formally documented business, functional and technical requirements and tracked any changes to them by producing and using SDLC deliverable documents, including functional requirements specifications, requirements traceability matrices (RTMs), use cases, workflow diagrams and data flow diagrams.
  • Teamed up with developers and subject matter experts (SMEs) to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Led the effort to effectively communicate and collaborate with external and internal customers to analyze information needs and functional requirements.
  • Facilitated requirements elicitation using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, brainstorming, and workflow analysis
  • Used UML to produce models like context, use case, sequence, activity etc. Documented business rules, created activity flow diagrams, data flow documents and validated entity relationship diagrams.
  • Assisted with the QA process and training material development.
  • Managed Requirement Change Request Process (RCR) for effectively managing all Software Change Requests (SCRs).
  • Participated in creation of Test scripts, Test Cases, Test plans for testing and User Acceptance Testing (UAT) at completion stage to ensure the overall quality of the new system.
  • Interacted with technology teams and end users to make business and implementation decisions.
Confidential

Business Analyst

  • Utilized MS Visio to create various flow charts, use case and sequence diagrams to provide detail outline of the various actors of the system and how the various components of the system interacted.
  • Held regular meetings with the system architects, developers, database developers, during the entire project to ensure that the critical as well as the minute details of the project were discussed and issues were resolved beforehand.
  • Facilitated the Joint Application Development (JAD) sessions with project stakeholders in order to capture business rules, processes and system requirements.
  • Worked independently with users to clarify concepts, functional and non-functional requirements.
  • Used UML to analyze and translate business requirements into system specifications, communicating with the business requirements on a broader scale and with an in-depth view too.
  • Participated in JAD sessions with project stakeholders for defining business requirements for system redesigns.
  • Performed a liaison function among stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes and information systems.
Confidential

Business Systems Analyst

  • Worked extensively to define the acceptable values for the business rules and build business case.
  • Researched, reviewed and analyzed financial services data for bank operations and payment systems
  • Conducted extensive JAD sessions with the stakeholders and Subject Matter Experts (SMEs) to detail the process flow for operations and payment system requirements. Experienced with business process reengineering.
  • Deciphered business requirement into testable and identifiable business rules for the development of reports and dashboard of portfolio performance.
  • Collected and documented the architectural plans for migrating Loan Processing System from a legacy platform to J2EE architecture (web-based application).
  • Articulated business requirements from user interviews, and workshops and then converted requirements into technical specifications for developers.
  • Developed Use Case diagrams, business flow diagrams, Activity diagrams and Sequence diagrams using MS Visio so that developers and other stakeholders can understand the business process of banking operations and payment systems.
  • Used Rational RequisitePro to document requirements, associated change requests with requirements and connected requirements with Use cases.
  • Contributed in gathering, defining, and analyzing business and system functional needs to translate into Business Requirement Specification (BRS) and System Requirement Specification (SRS).
  • Assisted with User Acceptance testing for investment management and reporting modules. Tracked and maintained Stakeholder requested enhancements and changes for investment accounting module using Rational ClearQuest

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