Objective:

To Pursue a career as a Business Analyst using my Experience and Educational skills in the area of Business Analytics, Quality Assurance and Testing of Software Products and applications

Education:

aster of Science, Computer Science
Bachelor of Engineering, Information Technology

Skill set:

Programming Languages : C, C++, SQL, .NET
Design Tools : Rational Rose, MS Visio, UML
Databases : MYSQL, MS Access, Oracle 9i, SQL server
Scripting Languages : Perl, Shell, XML, SOAP
Web Technologies: : HTML, Dream weaver, Slick Edit, Weka
Operating Systems : Windows 9x/2000/XP/NT, UNIX
Microsoft Tools: Microsoft Word, Excel, Visio, Power Point
Testing Tools: Win runner, Load runner, Mercury QTP

Summary:

• 3 years of Experience as a Business Analyst and QA Analyst
• Experience in Gathering Requirements and Contributing to Design Outcomes
• Good experience in understanding software applications using C, C++, MYSQL
• Experience in Design using UML with Rational Rose and MS Visio
• Perform and Coordinate Analysis and Design of Business Systems
• Proven Experience with Health Care Industry’s Analytical and Business applications
• Experience in Testing various applications in QA and Production
• Experience in Functional, Unit and Regression Testing
• Strong experience working on all Windows Operating Systems.
• Sound Knowledge with Web service Technology and Service-Oriented Architecture
• Coordinate and organize meetings to gather requirements from the Technical group
• Experience in Facilitating Meetings and Documenting Meeting Minutes
• Experience with understanding emerging changes in SDLC
• Good knowledge with XML and SOAP Scripting
• Experience in the Health Care Industry with MEDICARE and MEDICAID Services
• Understanding of HIPAA Transactions- 837P, 837I. 835, 276, 277,270, 271
• Knowledge of Semantic Data Matching

Experience:

Business Analyst Nov’08-Current
Employer: Confidential
Location: Topeka, KS

EDS, an HP company, is a leading global technology services provider delivering business solutions to its clients. EDS founded the information technology outsourcing industry nearly a half-century ago. As a business unit of HP’s Technology Solutions Group, EDS delivers one of the industry’s broadest portfolios of information technology, applications and business process outsourcing services to clients around the world. EDS, on the Kansas account (TXIX) Provides and facilitates Medicaid and Medicare Health Care Services for the State of Kansas

Responsibilities:

• Testing various change orders of Medicaid applications received from the System Engineer’s
• Regression Testing of Web applications and applications dealing with MEDICAID and MEDICARE Services
• Testing applications related to different subsystems: Claims, Provider, Managed Care, Internet
• Generate and Execute Test Scripts
• Enter and Process Claims for different Sub-Systems
• Ensuring Quality Assurance before the applications go into Production
• Understanding HIPPA transactions to resolve Electronic Data Interchange( EDI) applications
• Generate Manual and Automated scripts for Testing
• Coordinate the Analysis and Design of Health Care Business Systems
• Work closely with other System groups to capture Business requirements
• Develop and execute System Testing
• Act as a Liaison between the Systems group and Business Contact
• Resolve Managed Care Organization(MCO) Encounter Data and Test subsequent Change System Requests(CSR’s)
• Testing and Maintaining Beneficiary Web Portal(BWP), a new Web Portal designed to increase the ease of accessing Personal Health Data for Beneficiaries
• Perform Functional, System and Regression Testing
• Run EDI(Electronic Data Interchange) jobs and Test EDI application
• Work with Various tools such as Leech FTP, Core FTP, PES(Provider Electronic Solutions)

5010 X12 Project:

For the enhancement of current health care standards, the federal authority CMS intends to migrate the data formats existing in the current X12 standards of version 4010. These changes will go into effect with a new set of X12 standards in 5010.

Role:

• Gather Requirements and Contribute for the final outcome of Design Sessions
• Coordinate Initial Meetings before the implementation of a Change System Request
• Document Meeting minutes after ensuring the needs of Meeting agenda and Action items
• Gather and Document Business Requirements
• Act as a Liaison between System Engineer, Project Manager and Business Contact
• Facilitate Project Plan to coordinate Design Goals
• Attend Project and Team meetings to understand and resolve Periodically arising issues

Beneficiary Web Portal Project:

The Healthcare Web Portal product will be developed such that the portal can interface with the Medicaid Management Information System (MMIS) maintained by EDS for the State of Kansas. The interface work to the MMIS will be performed by the EDS Kansas account team. The Healthcare Web Portal product will offer an ability to provide a consistent look and feel to the customer’s existing Web presence so that the customer can offer visually seamless transitions from their existing portal to the portal product.

Responsibilities:

• Acted as the sole Business Analyst in gathering requirements and meeting Client needs.
• Performed Functional and System Testing on all Software applications of the Product
• Interacted with System Engineer, Business Contact and Project Leads and other peers on the Project on a timely basis to resolve arising issues
• Provided Solutions to mitigate risks and to meet deadlines
• Tracked bugs to ensure to meet Client requirements throughout the Project phase
• Regression Tested to ensure the Quality of Software upgrade

Encounter Data Project:

To enhance data processing and submissions of Encounter data from the Managed Care Organizations (MCO’s), the Encounter Data Project was initiated.

Role:

• Proposed new methods of Data Submissions and Methodologies.
• Coordinated with Managed Care Organizations to help understand the new implemented processes.
• Involved with Testing new processes and changes pertaining to the existing system.
• Regression Tested to ensure the quality of newly designed and old processes
• Played a key role in implementing the PR1 Process( A new enhanced method for the submission of data by the MCO’s in the State of Kansas)

Client: Confidential, June’07-Jul’08
Role: Quality Assurance Analyst

The National Association of Insurance Commissioners (NAIC) is a non-profit making organization of insurance regulators from the 50 states, the District of Columbia and the five U.S. territories. The NAIC provides a forum for the development of uniform policy when uniformity is appropriate.

Responsibilities:

• Working with Databases for various Data Retrieval Applications using SQL
• Design, Run and Execute Test scripts for Web based applications
• Testing applications in QA and Production
• Testing Applications with XML Scripting
• Working with Marketing Information Systems Team to support various Insurance products and Applications
• Provide First-Level Technical and Customer support to State regulators, NAIC Staff, Consumers and other end-users of NAIC Supported Applications
• Organized weekly prioritization meetings with the top management, technical leaders, developers, and stakeholders.
• Analyzed business requirements and organized high-level and low-level Use Cases, represented Activity, State Chart and Robustness Diagrams using Rational Rose, adapted UML standards to define modularized Data Process Models.
• Used MS Visio to carry out the business modeling, data modeling (ER Diagrams) and object modeling (Use Case) to develop the business architecture for rapid and controlled application development.
• Played a lead role in systems requirements, definition, planning, testing, and implementation of system enhancements and conversions, delegated responsibilities and directed team members through the project.
• Delivered functional specifications to include functional hierarchy, workflow, business rules and data routing to client and development staff.

Client: Confidential, India Aug’05-May’06
Role: QA Analyst

Project Profile: Syndicate Bank provides financial services to individuals, small businesses, and middle market businesses in India. The bank primarily engages in generating deposits and originating loans. Its deposit products include Saving Bank Deposits, Current Accounts, Fixed Deposits, Reinvestment Deposit and Recurring Deposit Account. Enhanced and modified, customized the Online Banking application to reduce the cost of application maintenance and improve productivity.

Role & Responsibilities:

• Analyzed and documented the System specifications, Business Requirements and detail design of the software for full understanding of the business and used MS Visio for the requirement tracking and analyzing.
• Identified the business rules and requirements and then documented them in a format that can be reviewed and understood by both business people and technical people.
• Created Full Life Cycle documentation from product requirements in the developmental stage to functional specifications for the completed modules of application components.
• Created Use Cases, Use Case Diagrams, Sequence Diagrams and Collaboration Diagrams to demonstrate software architecture and interaction of system components before prototyping.
• Analyzed, documented and managed all project requirements and change to requirements throughout the software development lifecycle using MS Visio.
• Testing changes implemented with Service-Oriented architecture (SOA) and the implementation of Web Services.
• Prepared and analyzed AS IS and TO BE workflow scenarios and performed Gap Analysis designed new process flows and documented the business process and various business scenarios and activities of the business.
• Designed Class Diagrams for the various identified packages. Application of Business Logic using Session Beans and Entity Beans, Testing Code and performing Reverse Engineering.
• Maintained a close and strong working relationship with team mates and management staff to achieve an expected QA result for the project team.
• Performed trouble shooting of the problems originating in the production that involves taking a complex scenario that fails in the production and reduce the scenario to a less complex Test that demonstrates the same failure.
• Reviewed and evaluate all the modules of the software before delivery to user’s to confirm meeting the standard criteria. Performed UAT with the different customers and different business modules. As necessary assisted with the process of identifying and recommending vendors, and assisted with the vendor relationship.