PROFILE:

• More than 7 years in leadership management and over 12 years’ experience in execution of Information Technology contracts.
• Currently, Sr. Technical Business Analyst for OBIM Capability Lifecycle Support (CLS) contract. Previously, the OBIM IDENT Systems Improvement (ISI) contract.
• Exposed to all phases of Systems Development Life Cycle (SDLC) using Waterfall and Agile methodologies.
• Experienced with DHS System Engineering Life Cycle (SELC) Framework.
• Strong and effective communication skills and ability to break down complex data and make it easier to communicate to client executives by categorizing, prioritizing details.
• Proven ability to work under pressure, focus on the big picture, and deliver with success.
• Proficient in database administration and network engineering backed by industry - standard certifications.
• Strong stakeholder negotiation skills in a multi-cultural environment within on- and off-shore staffing models.
• Fluent in a broad range of technologies, including business process tools such as MS Project, Excel, Access, Visio and IBM RSA.
• Document (FSD), Nonfunctional Requirements Document and Use Cases Specifications.
• Strong Requirement Traceability Matrix mapping.
• Strong process modeling using UML (Use Cases, Sequence Diagrams, Activity Diagrams, etc.).
• Experience in Requirement Analysis, JAD sessions, Business and Systems reviews and working sessions to understand the requirements and system design

TECHNICAL SKILLS:

Tools: MS Office (Visio, Project, Excel, PowerPoint), Toad, Oracle, DOORS, ClearQuest, Quality Center, IBM RSA Serena Requirement Manager, Serena Business Manager & Serena Dimension Configuration Manager, JIRA.

Processes/Languages: Waterfall & Agile methodologies, Rational Unified Process (RUP), UML, Business Workflow, Java, JavaScript, HTML, SQL

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Sr. Technical Business Analyst

Responsibilities:

• Work closely with the program manager to ensuring contract delivery of performing system improvements on the IDENT system through two major release efforts following the OBIM SELC gate process.
• Support updates to the high level schedule, and the detailed MS Project WBS-based schedule.
• Prepare and process change requests and deployment plan.
• Create and update project documentations such as Business Requirement Document (BRD), System Requirement Document (SRD), Database Management Plan (DMP), Requirement Traceability Matrix (RTM), etc.
• Use Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Document User Stories and facilitate story point discussions to analyze the level of effort on project specifications
• Facilitate daily scrum, sprint planning, testing, iteration planning and sprint review meetings.
• Lead meetings to address all issues related to the process of access requests between the Confidential development team, OBIM government lead, and the OBIM contractor teams.
• Serve as the primary POC for OBIM Systems Security Assurance team for all Security Compliance and Account Access needs for the Confidential development team.
• Ensure documents meet editorial and government specifications and adhering to compliance standards for quality, graphics, coverage, format, and style.
• Perform cross-reference between test case and functional requirement to ensure all requirements were covered by test cases. Also monitor the testing progress using HP Quality Center tool.
• Work closely with relevant OBIM government and contractor point of contacts such as DHS HQ support, OBIM IT Support to resolve technical issues related to team accounts quickly.
• Maintain and deliver monthly security account management reports for the Confidential team members to OBIM security component. Support IT Account management during the on-boarding and off-boarding of Confidential team members.
• Identified and documented access request in a Visio Workflow diagram which was later used by OBIM Security and Booz Allen to document the process for other contractor teams. Recognized by OBIM NPE lead for helping to establish and document the Xceedium RAR access process.
• Updated Risk Management documentation, including deficiencies, risks, constraints and assumptions as well as updated the RAPIDD Tracker and Exist Criteria document throughout the duration of ISI release.
• Updated the Use Case diagrams and documentations of IDENT Verify and Identify services, ISI release
• Assisted Confidential development team with the process of model-to-code and code-to-model transformation using IBM Rational Software Architect (RSA) for the (ISI) release.

Confidential, Fairfax, VA

Sr. Business Analyst

• Performed activities coordination and resources in support of IT projects in managing, planning and reporting on programs and projects from conception through implementation.
• Worked closely with project managers, business users and developers to formalize a business idea and define requirements using rational requisite pro.
• Created user stories and reports and assisted tracking issues using JIRA Agile Application.
• Routed approvals and changes through various teams and management, assisted in change order.
• Managed day-to-day operational aspects through the directives of the Project Manager.
• Reviewed and revised business processes keeping in mind the target state business functionality.
• Defined a training curriculum, created training materials, and led delivery of training to approximately 100 end users.
• Used “Rational Unified Process” to facilitates effective communication and validation of project requirements
• Interviewed SMEs and Stakeholders to get a better understanding of client business processes and gather business requirements
• Collected management requirements and transformed it into projects pipeline.
• Tracked various bugs and defects using Clear Quest.
• Worked with Development and QA teams to transition business requirements into QA test cases and assist in UAT
• Involved in project management under PM from initiation to closure.
• Monitored time, tasks and work for all team members and projects

Confidential, Fairfax, VA

Sr. Business Analyst

• Supported a strategic implementation effort for an effective data management system which will enhance utilization of available data and reduce operating costs
• Elicited requirements identified pain points and modeled business processes using (RUP).
• Validated & obtained sign-offs for formal deliverables like the Business Data Requirement Document.
• Involved in data mapping, data analysis, design strategy and conversion of legacy data.
• Provided stakeholders with project status and outlook for success, and recommended process improvements
• Prepared weekly and monthly status reports for Office executives and project leadership.
• Responsible for identifying and documenting business rules and creating detailed Use Cases.
• Interacted with multiple cross-functional teams ensuring that all business requirements are captured correctly and report progress to all levels in the organization.
• Created process flow diagrams using Visio.
• Conducted meetings with all the division supervisors to ensure that all the requirements are met
• Managed students’ database using Oracle Enterprise Manager (OEM) and TOAD.

Confidential, Fairfax, VA

Business Analyst

• Mobilized & led a project team that developed and executed an implementation plan.
• Developed detailed work plan for requirements and prioritized tasks to ensure milestones were met.
• Socialized and obtained approval for the plan with long-term vision of enabling electronic scholarship management.
• Identified tracked and mitigated risks; also escalated issues to ensure minimal impact to quality & budget.
• Led requirements management including deliverables preparation, review, approval & sign-off.
• Performed analysis of business rules, business and system process flows, user administration to be used for the new merged platform.
• Gathered, documented and analyzed the medical records of new scholarship students.
• Identified, researched, defined and documented user problems and automated/manual business processes.
• Managed enhancements and defects promptly to assist the operations in resolving issues.
• Conducted JAD and brain storming sessions with the business users and stakeholders.

Confidential, Alexandria, VA

Sr. Network Engineer

• Provided Server, Network, PC/Workstation administration and support for numerous number of clients.
• Created and maintained documentation as it relates to system configuration, mapping, processes, and service records.
• Ensured compatibility and interoperability of in-house computing systems.
• Coordinated and performed in-depth tests, including end-user reviews, for modified and new systems
• Monitored and test system performance; prepare and deliver system performance statistics and reports.
• Provided orientation and training to end users for all modified and new systems.
• Provided guidance and assigned tasks to System Engineers
• Managed database backup, recovery jobs and performed Backup, Recovery and Restore activities
• Installed, configured and managed servers, desktops, laptops, network hardware and network operating systems.
• Maintained the availability of the WAN and LAN resources in a multi-domain; Windows 2000, 2003, 2008 Server
• Recommended, scheduled, and performed software improvements, upgrades, and/or purchases
• Installed, configured and managed firewall hardware/software (Cisco ASA 5500 series, Cisco Pix 500 series)