Technical Analyst Resume Atlanta, GA - Hire IT People

SUMMARY:

Over 5 years of comprehensive Business Analysis experience partnering with business & technical teams to develop and deploy governance framework; implement change management initiatives; and drive workflow automation.
Lead in working with Project Managers and project stakeholders to support financial transparency and accountability for Business Funded projects by analyzing cost and schedule variance.
Lead SharePoint Developer and Administrator on SP 2010, 2013 & Office 365 (SharePoint Online).
Advanced Front - End UI Developer using HTML, CSS, jQuery, JavaScript, AJAX and XML.
Advanced experience developing SharePoint Solutions (SharePoint Server 2013, InfoPath, Forms Services, Excel Services, Search, Content Management, Metadata, Business Data Catalog and Web Services) in a variety of business environments.
Advanced experience designing and developing custom Master pages, SP CSS, user surveys, custom web parts & workflows.
Experience with migration from SharePoint 2010 to Office 365 platform.
Experience training end users on SharePoint 2010, 2013, and SharePoint Online.
Experience working with offshore developer & testing teams.
Lean Six Sigma Green Belt Certified.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Technical Analyst

Responsibilities:

Lead analyst working with Technology Project stakeholders to identity cost and schedule variance to ensure accountability and financial transparency throughout the entire project lifecycle.
Audit and validate Technology project plans, resource load, work breakdown structures, issue/risk tracking and resolution, and project execution.
Lead SharePoint Front-End Developer, Admin, and UX Designer on SharePoint 2010, 2013 and Office 365/SharePoint Online.
Drive process improvement; develop and deploy workflow automated solutions.
Planned, designed, and developed the Technology Process Asset Library (PAL) - the central repository for important artifacts required for process improvement and project delivery within the Technology division.
Define and articulate standards for Technology Project Managers and Business Analysts via the Technology Delivery Management Office (PMO) and Analyst Management Office to streamline and standardize project delivery.
Analyze Big Data & SDLC projects and generate reports using Tableau Desktop Professional and/or Portfolio Project Management (PPM).
Built and deployed the centralized process for identifying IT SME Ownership and validating specific IT Requirements for each IT Renewal Maintenance Service Order Agreement.
Develop and author methods and procedures / job aids, processes, and other formalized documents based on business requirements.
Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities pertaining to Vendor SLA credits.

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

Lead SharePoint Admin for Synergy QA Implementation Team.
Created process diagrams using swim lanes to identify users & their roles within the process.
Wrote, edited, & revised technical documentation to include user manuals, release notes, online help, installation guides, & other compliance related information.
Risk Analysis; Responsible for creating the Disaster Recovery Failover Process for Site Licensed Customers.
Collaborated with Senior Management to document the Test & Production Change Control procedure.
Prepared SQL query Test Cases & Logs.
Developed Tracking Defect tools for QA & Development teams.

Confidential, Alpharetta, GA

Jr. Business Analyst

Responsibilities:

Business requirements gathering, Business Process mapping, Business Process Modeling (BPM), Automation & Manual Testing.
Comprehensive understanding of the organizational framework that help to map the AS-IS & TO-BE model using GAP Analysis with ability to effectively build solutions to satisfy business needs.
Expert knowledge & experience with SDLC, STLC, ASAP Methodology, Blue Print documentation, Functional specs, Process Flow Diagrams, & Business Process Integration.
Created RACI charts for Kaiser Permanente to show who is responsible, accountable, consulted, & informed for various projects in their 2014 pipeline.

Confidential, Atlanta, GA

Jr. Business Analyst

Responsibilities:

Gather requirements from Probation Officers & other legal staff to improve processes and streamline workflow.
Analyze cases & making judgments as per the targets assigned.
Reported to Chief Probation Officer on operations/production related matters.
Document process between Probationer & Probation Officer on SharePoint and Oracle database.

Confidential, Atlanta, GA

Jr. Business Analyst

Responsibilities:

Requirements gathering, process mapping, communicating requirements to various university departments.
Document processes in accordance with university procedures.
Data Entry; Execute queries on a SQL database; Microsoft Word, Excel, Visio, PowerPoint; Windows Outlook

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Technical Analyst Resume

Atlanta, GA

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