Business Analyst Resume
Washington, DC
SUMMARY:
- 13 years of Information Technology experience, includes Business analysis implementation of procedures for client - server and web-applications.
- Full Software Development Life Cycle (SDLC) experience including Analysis, Design and Review of Business and Software Requirement Specifications; Development, Testing as per the RUP's Iterative Software Development Life Cycle process and agile software development methodology.
- Excellent technical writing skills to create Business Requirements Document (BRD).
- More than 7 years of Business Analysis experience with in-depth knowledge of business processes, mainly in the Financial industries.
- Proficient in all phases of Requirement Management, including gathering, analyzing, detailing and tracking requirements.
- Hands on implementation of web portals, web services and enterprise applications .
- Expertise and Strong knowledge on Financial Analysis and Business Analytics.
- Functional Specifications Document (FSD), Nonfunctional Requirements Document and Use Cases Specifications.
- Strong process modeling using UML (Use Cases, Sequence Diagrams, Activity Diagrams, etc.)
- Strong in writing SQL queries and reporting the results to the business team.
- Strong Requirement Traceability Matrix mapping.
- Excellent conceptual and working knowledge of System Development Life Cycle, RUP, OO Models and UML Methodologies.
- Lead Helpdesk for issues on the Pre-launch and Post-launch for the Application.
- Created Document and trained during Post Production.
- Extensive experience business process tools: MS Project, Excel, Access, Visio.
- Experience in Requirement Analysis, JAD sessions, Business and Systems reviews and working sessions to understand the requirements and system design.
- Strong database integration experience. Worked on analyzing data needs, identifying relational databases and coordinating the modeling.
- Well versed in Requirements/Change Management, Impact Analysis and Gap Analysis.
- Expertise in various phases of Performance Testing Life Cycle from Requirement Gathering, Analysis, Planning, Script development, Test Execution, Preparing Report and Analysis.
- Assisted QA team in developing Test Scripts, Test Cases and Test Plans for the User Acceptance testing.
- Skilled at reviewing test cases making sure they are in accordance with requirements, and assist the overall testing process by activities such as Change and Defect Management and conducting User Acceptance Testing UAT .
- Extensive experience in Functionality, Integration, System, Regression and User Acceptance Testing UAT .
- Strong Analytical and Problem Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.
- Understanding of BABOK 2.0 standards.
- Understanding of Project Management techniques, such PERT and CPM .
- Quick learner and enthusiastic about Technology.
TECHNICAL SKILLS:
Management Tools: MS Project, MS Visio, MS Word, MS Power Point, MS Excel, MS Access
Tools: Rational Requisite Pro, Clear Quest, Clear Case, MS Office Suite, Adobe Acrobat Reader, Jira, Rally Dev, Toad, SQL Developer, HP Quality Center, Eclipse, Visual Studio, Visual Studio TFS, Tivoli, Web Sphere, Web Logic, Apache Tomcat, Crystal Reports, SharePoint, SAAS, Salesforce.com, BMC Remedy
Operating Systems: Windows XP Professional/Home, Windows Vista/Vista Business/Vista Home Premium, Windows 7, Windows 8, Unix, Linux
Programming Languages: C, C, ASP.NET, JAVA, J2ee
Software Applications: Microsoft Office Suite 2003/2007/2010, Auto CAD
Scripting Languages: Java Script, Jscript, VBscript, HTML, XML, CSS
ETL Tools: Informatica 8.6.1
Methodologies: Agile, Scrum, Waterfall and Iterative Waterfall, RUP,SDLC STLC
Database Tools: SQL Server 2005,2008, IBM Informix, Oracle 9i,10g,11g
PROFESSIONAL EXPERIENCE:
Confidential, Washington, DC
Business Analyst
Responsibilities:
- Gathered the core business requirements by interviewing key business stakeholders.
- Created Functional Requirement Documents FRD detailing all requirements.
- Worked with product owner in creating user stories from business requirements.
- I wrote use cases for the end to end system. I further elaborated those using UML diagrams.
- Worked in an Agile scrum environment and participated in all meetings, such as backlog grooming, sprint planning, sizing and sprint retrospective.
- Coordinated among various stakeholders in the team and ensured the project is moving in the correct direction.
- Created specification for the front end using wire frames.
- Wrote the specifications for performance requirement of the system and performed load testing using various tools such as load runner.
- Analyzed business requirements from product owner and created comprehensive specification for mapping of SKU, GTIN and UPC.
- Interacted with end users of the system, collected their feedbacks and wrote full specifications to in corporate them in the system.
- Understood the complete supply chain of the system and wrote specifications for end to end implementation in the system.
- Wrote specifications for various systems such as - replenishment, ordering and fulfillment etc.
- Wrote specifications for web services for updating price, inventory, features, and availability of products.
- Lead extensive end to end testing on various SOAP and REST web services using SOAPUI Pro tool.
- Wrote specifications for responsive design of websites for tablets and mobile devices.
- Performed extensive testing on websites on various mobile platforms.
- Took active part in designing and implementing security framework for the system.
- Lead extensive penetration testing on Layer 7 security gateway to ensure the system is safe.
- Helped the business users develop logic for various business processes such as replenishment, ordering, pricing, fulfillment using decision support system.
- Performed extensive end to end testing on the system to ensure both back end and front end are working as expected.
- Assigned tasks to other business analysts in the team.
- Overviewed the progress of the BA team which consisted of 4 members.
- Tested to apply the fixes to the documents in order to bring it into full compliance with the Section 508 standard.
Environment: and Tools: J2EE, eclipse, PL/SQL, SQL Server, XML, SOAP, VB Script, XML, HTML, TIBCO Admin, TIBCO Hawk, TIBCO Spotfire, MS Office, MS Visio, Windows 7 Enterprise .
Confidential, Washington, DC
Lead Business Analyst/ SME
Responsibilities:- Responsible for interacting with customer (Records Management) to scope and deliver a wide range of technical services from a functional and design perspective.
- Support developments by clearly articulating the customers’ business needs while continually verifying that the implementation approach and resulting technical developments meet the needs.
- Engaged in a series of working sessions with customers to gather requirements for systems integration. Work with customer to facilitate large scale and complex data conversions.
- Created overview document for data conversion, data mapping documents, detailed instructions, specification documents, pre-requisites, sample files, loader formats and business test cases.
- Obtain understanding of customer's business model and intended use of Records Management.
- Provision appropriate environments for staging, analysis, executing and testing conversions
- For every conversion entity (accounts, accumulator adjustment, authorizations, claims (converted), customer service, fee schedules, membership (& subscription), premium billing and provider) able to define and document business use cases with customer.
- Advising customers on conversion data sourcing, mapping, transformation, and load technical developments
- Responsible for writing user stories to provide a definition of each requirement so that the developers can produce a reasonable estimate of the effort to implement it.
- Responsible creating use cases, usage scenarios and traceability matrix.
- Using an iterative agile methodology was able to work side-by-side with the customer and the developers to create the technical developments throughout a series of rapid iteration deliverables.
- Engaged with the customer to demonstrate and test the iterative work product while making sure along the way that the developments meet their needs. Involved in conducting manual testing at various phases of conversion process.
- Able to advise customers on accessing the correct web services, database schemas, conversion loaders and other technical components that are part of the Records Management product.
- Conducted Coherent testing, built Section 508 scripts; performed Section 508 compliance testing.
Environment: DB2, Data stage, CDMA, ERWIN, JPA, EJB, JCL, COBOL, OLTP, OLAP, XML, Web Services, Informatica, Cristal Reports, SQL, Ms Visio, Share Point 2010, QTP, Quality Center, HIPAA, Health Rules, Agile methodology.
Confidential, VA
Sr. Systems Analyst
Responsibilities:- Worked as a part of a dynamic Agile Scrum team.
- Worked closely with Product Owner in creating User Stories and Acceptance Criteria .
- Participated in all aspects of Agile, such as backlog grooming, user story sizing, and sprint planning and retrospective meetings.
- Assisted project teams in preparing Software Requirement Specifications SRS .
- Worked closely with Project Manager to create feasible schedule for the project using MS Project .
- Maintained all necessary project artifacts in SharePoint.
- Used MS Excel for raw data analysis .
- I have been involved in planning of fund allocations, portfolio building, debt and equity fund management and various other aspects of wealth management.
- Worked as a liaison between the users and the different teams involved in the application development for better understanding of the business and IT processes.
- Planned business analysis effort assigned tasks to other business analysts in the team.
- Coordinated the effort of other business analysts in the team.
- Reviewed deliverables and artifacts created by other team members to ensure quality.
- Designed and developed Use Cases, Activity Diagrams and Sequence Diagrams using MS Visio.
- Closely worked with Enterprise Architects to understand and validate System Architecture. Provided feedback for improving system architecture.
- Identified Key Performance Indicators KPI of the IT system and suggested ways to improve them.
- Closely collaborated with J2EE developers and helped them in implementing business requirements in their code.
- Familiarized myself with the Trading and Settlement Process in order to work on the drive towards reducing transaction costs in order to maximize portfolio value.
- Conducted JAD sessions with management, SME, vendors and other stakeholders for open, pending and critical issues. Sessions focusing on IT strategies.
- Created mockup and wireframes for the user interfaces.
- Played important part in both frontend and backend development of the system.
- Participated in code review sessions with developers.
- Problem solving skills and building a liaison between business and technical ends of the project.
- Created Business Process Models using various tools such as TIBCO Business Studio .
- Created specifications for Service Oriented Architecture SOA .
- Validated multiple web services used by the client, both REST and SOAP .
- Created specifications for XML schema.
- Involved in generation of test data inputs for both positive and negative data to enhance Recovery/ Fail-over testing.
- Designed and tested multiple reports with SAP Business Objects .
- Performed task decomposition, delegated tasks and monitored project milestones using MS Project.
- Tested system configuration and performance using HP One View .
- Analyzed business needs, created and developed new functionality to meet real time data integration that facilitated decision making.
- Understood and developed requirements and use cases for account maintenance, reporting for new accounts on Wachovia's private banking and trust application, platform service, Integration and Implementation.
- Responsible for writing test plan and test cases and execution of test cases manually.
- Performed Functional, Integration, GUI, Regression, Usability and System testing.
- Helped the production support team in understanding and troubleshooting issues.
- Conducted Coherent testing, built Section 508 scripts; performed Section 508 compliance testing.
- Validated and performed tasks in UAT phase.
Environment: and Tools: ASP.Net, SQL, SQL Server, XML, JSON, XSLT, XSD, SOAP, WSDL, VB Script, MS Access, MS Visio, MS Office, MS Project, Visual Studio 2013, GitHub, Putty, Service Oriented Architecture SOA, IBM MQ, SharePoint, RallyDev , JIRA, Axure Pro, HP Systinet, HP QTP, HP Quality Center .
Confidential, Washington, DC
Sr. Systems Analyst
Responsibilities:- Maintained and supported systems for data warehouse and business intelligence (BI) initiatives, including software, servers, and networks.
- Performed data analysis, testing, debugging, audits, disaster recovery, and problem resolution.
Confidential, Washington, DC
Project Lead Analyst/Lead Business Analyst
Responsibilities:- Mapped and documented interfaces between legacy and newer systems.
- Developing solutions for existing products and systems.
Confidential, Arlington VA
Sr. IT Analyst
Responsibilities:- Lead Systems Analyst in Direct Ordering Application for the Telecom(CenturyLink) project, scope of this project is to upgrade existing system with new requirements
- Provided troubleshoot for internal and external users while working on help desk issues.
Confidential, HR/Active Directory Web Application
Lead IT Analyst
Responsibilities:- Analyzed the existing systems and conferred with the end users. Involved in Forefront Identity Management (FIM), project, scope of this project is to upgrade directory synchronization infrastructure from MIIS 2003 to FIM 2010 to support IS Security roadmap activities.
Confidential, Washington, DC
Lead Business Analyst/ SME
Responsibilities:- Acted as the IT Lead and SME to ensure consistent system for providing and limiting access to information located Shared Network space and monitored and assisted policy for issues and requests for Shared Network Space.
Confidential, Richmond VA
Lead Business Systems Analyst
Responsibilities:- Lead the Analyst team for the project that designed and developed Change Management IT Request Center. Involved in analyzing the existing systems, designing new systems and conferring with the end users.
Sr. Developer/ Systems Analyst
Responsibilities:- Assisted the e-commerce development team in building a next-generation e-commerce experience for our customers with a focus on application performance and user experience.
Confidential, Herndon VA
Sr. Developer/ Systems Analyst
Responsibilities:- Key Programmer/Analyst in the effort for design, implementation or enhancement of loan operations and loan origination systems.
Confidential, OHIO
Systems Analyst
Responsibilities:- Led process to acquire and implement software and hardware needs
- Worked with IT for installation, implementation, and migration of legacy data into new system
Confidential
VA Systems Analyst
Responsibilities:- Designed and implemented data integration modules for Extract/Transform/Load (ETL) functions.
- Involved in data warehouse design.
Confidential
Sr. Programmer/ Systems Analyst
Responsibilities:- Assisted in designing, building, and maintaining database to analyze life cycle of financial transactions.
- Coordinated project initiatives with software developers, stakeholders, project managers and software testers
