SUMMARY:

• 10+ years in business analysis and business process improvement using both Agile and SDLC
• 2+ years in management consulting with focus on change management and cost reduction
• Lean Six Sigma Black Belt Certified
• Microsoft Office (great w/ Excel, Visio, and SharePoint), Minitab, Pencil Project, SQL, and mobile technologies

PROFESSIONAL EXPERIENCE:

Consulting Business Analyst

Confidential

Responsibilities:

• Business Analyst on projects involving business process review, gap analysis, IT assessments and requirements, and systems prototyping.
• Lead Architect for budgeting app to keep track of transactions and forecast short - term trends to enable a person to make best financial decisions.
• Captured requirements through personal interviews and group surveys; documented findings to defined scope.
• Summarized behavior modeling and decision making process of individuals to define number and profile of personas.
• Created user stories, UML diagrams, wireframes and mockups in order to prepare app for UI design and development.
• Developed project plan with milestones and deliverables; detailed action items for statistician, development team and QA.

Business Lead

Confidential

Responsibilities:

• Business analyst serving as liaison between IT and GP businesses for the Chemicals, Lumber, and Plywood Divisions (38 plants) within Confidential .
• Developed estimates and business justification for IT project needs through the business case (DMF) process.
• Generated IT projects by influencing decision makers by showing how IT can improve business processes.
• Measured ongoing costs and timelines, updated estimates, and communicated to stakeholder groups.
• Managed cross-functional teams to include IT development, deployment, support, and third-party consultants as well as internal business customers.
• Partnered with the business and IT through workshops and seminars to drive innovation and stay current with IT trends and technologies.
• Facilitated engagement with outside vendors by serving as liaison between internal legal team and external legal experts.
• Owned the IT Monthly Communications and long-term IT Roadmap documents.
• Conducted IT audit of maintenance programs at Taylorsville, MS plant that reviewed predictive and preventive maintenance practices, store-room parts inventory procedures, workforce planning and scheduling, and work order prioritization and execution.
• Worked with EH&S leaders to simplify safety and environmental inspections through use of mobile and collaborative technologies for Lumber and Gypsum Divisions; this increased information visibility while maintaining full compliance.
• Gathered requirement, and reviewed implementation of P&L automation project that included cost of labor, raw materials, maintenance expense and other categories.
• Developed strategies to leverage integration of people skills, business processes and technology roadmap in order to reach top quartile in profitability within market segment.
• Developed solution for Building Products Spot Sales team methodology and process improvements to increase big box stores (e.g. Lowes, Home Depot) and other target markets sales by $2.5 million per year.
• Managed prototyping of manufacturing execution system (MES) that provides production metrics and aggregates KPI’s for effective tactical management decisions, continuous improvement and long term planning.
• Modeled solution to optimize raw materials purchasing decisions for plants within Chemicals Division to safeguard against business risks (e.g. business seasonality, hurricane planning, short-term order cancellations), and take advantage of cost saving opportunities (e.g. volume and time-related discounts); the analysis showed that a decrease of up to 5% in inventory would result in a one-time reduction in working capital (up to $19 million) and yearly reduced capital consumed (up to $1.5 million).
• Managed Capstone team of GA State University students to build an app prototype; main purpose was to expose students to GP culture and to recruit high-caliber talent.

Business Process Consultant

Confidential

Responsibilities:

• Collaborated with customer and internal teams on business process analysis and engineering projects worth $100 million in savings (direct one time impact), and $36 million in costs. Was promoted from consultant to acting team lead.
• Evaluated Current State (‘as is’), identified opportunities for improvement (gap analysis), and developed Future State (‘to be’) process maps / flowcharts.
• Demonstrated leadership and team building skills by managing project teams composed of employees at all levels (from front line to executive).
• Summarized over 100 hours of observations in order to show the total wasted time; made operational and management behavior recommendations for change; calculated man-loads in order to forecast required employment levels and tactical redistribution of work.
• Identified new effective processes and managed change effort through behavior modeling and business process streamlining.
• Quantified metrics through in depth analysis of product creation stages from ideation and prototyping to creation, marketing and sales.
• Set up strategy and tools for area development by identifying relevant KPI’s, mapping knowledge-based processes, and roles framing.
• Trained executives and management on analytical processes and the upkeep of management operating systems.
• Conducted five installations to ensure mechanical compliance, process understanding, and system ownership.
• Coached supervising managers to make assignments, give directions, follow up, provide feedback, perform root-cause analysis, resolve issues, and produce reports.

Process Manager

Confidential

Responsibilities:

• Managed processes for construction company.
• Relentlessly identified and reduced production waste through timely decisions, and continuous process improvement.
• Reduced inventory levels by 20% and lead times by 15% through integrating the supply chain network within specific stages of the production process.
• Defined and implemented value drivers (i.e. EH&S, compliance, reliability, talent, production system improvements, cash management, project excellence, and knowledge processes)