SUMMARY:

• Business/ System Analyst with over 10 years of experience in analytical and problem - solving skills utilizing object-oriented programming concepts in developing Roadmaps for Business process analysis, Data analysis, Diagnosis of gaps, Business requirements, User Stories and Use cases for Functional definitions.
• Function in Cross-team organization, Time constraints and budgeted Deliveries specialized in areas of Software Development, QA and System Performance Engineering, Capacity Planning and Business Process Re-engineering (BPR).
• Set and maintain Project standards for cross-functional Teams and Resources management in various SDLC methodologies from Waterfall, Iterative to Agile and Scrum for single and multi-projects.

TECHNICAL SKILLS:

Methodologies & Platforms: Scrum/Agile, Waterfall SDLC, Object Oriented Methodology, Software Quality Assurance & Performance, CMMi level 3 implementation, Client/Server, Web, IBM AIX, IBM S/36-38, IBM 360/370 (/VM TSO/ISPF)

Languages & Databases: Java 2.0 (certified), J2EE, Shell scripting, PERL, HTML, XML, C, Paradox, FORTRAN/77, IBM 370 ASM, PL/S, COBOL, JCL, REXX, DB2, IBM S/36-38 RPGII. ORACLE 11 DB Modeling 7.0 (Certified), ORACLE PL/SQL, ORACLE SQL Developer (v.1.5), MS SQL Server Mgmt. Studio

Tools: HP QC (v.10), HP LR (v.10 - Certified), HP ALM, LR/Performance Center (v.11), HP Analysis, JMeter 2.9, CA Wily Introscope (v. 11), Extrahop, SPLUNK, OPNET ACE (v.6-9), SoapUI 5.2, Web Protocols (HTTP/HTML), VersionOne, Rally, Open source Trac, TestLink, CEA ClickFox (v.6), SharePoint

PROFESSIONAL EXPERIENCE:

Business/ System Analyst

Confidential, Columbus, OH

Responsibilities:

• Performed Business processes and worked with Business stakeholders to identify as-is processes, and performed re-engineering for Business process improvements (BPR) of the RelayHealth system.
• Developed high level and detailed System requirements, created epics / User stories, Use cases adhering to the Scrum/ Agile methodology for System Behavior and Acceptance Test.
• Developed documentation for Plans and QA Standards and Processes for Performance and Manual testing using HP Load Runner (VuGen v.9).Design specs and managed Changes.
• Resolved Business process anomalies with cross functional teams of Business stakeholders, Development/Ops teams and End users.

Environment: Waterfall/Scrum: Java/J2EE, ORACLE, AIX, Windows, IBM 370 TSO/ISPF, JCL, Visio, WORD and PowerPoint, SoapUI, SharePoint, MS Project

Sr. IT Business Analyst

Confidential, Milpitas, CA

Responsibilities:

• Developed detailed Business requirements and System specifications for the Audit and Research Applications.
• Articulated and documented User stories, Use cases, and analyzed as-is Business processes for Business process improvements.
• Partook in the exercising of Performance and Manual for the Disaster & Recovery of Global Data centers.
• Maintained Business requirements backlogs and reported to PMs, product owner and Senior management on progress and status.

Environment: Waterfall/Scrum: Java/J2EE, ORACLE, AIX, Windows, .NET with MS Open-stack and SQL, SoapUI, SPLUNK, SharePoint, MS Project, Rally

Tech Arch Consultant/ SYSTEM/ Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Performed Business/System Analysis for Confidential Fortune 500 Clients’ Applications: UH Pruitt, State Farm and McKesson Paragon.
• Developed Business scenarios based on as-is and to-be Business processes Behavior and Acceptance Tests, and aligned key Business functionality with UAT testing; and approved Business/ System requirements, Design specs and Use cases.
• Managed and tracked Changes and Defects resolution with cross functional teams of BAs, Development/Ops teams and End users.

Environment: Waterfall/Scrum: Java/J2EE, ORACLE, Apache Tomcat, Windows, Visio, SharePoint, MS Project, MS Surface tablets, iPhones, Citrix, ClickFox CEA and Extrahop

IT Business/ System Analyst

Confidential, Erie, PA

Responsibilities:

• Led a two-member BA team to develop Use cases and User stories for both the STG Billing and the Erie e-Letter Generating applications architected in SOA and developed with Java and ORACLE 11i DB, the systems were interfacing with the CLION PAS (Policy Administration Systems) running on Mainframe system.
• Developed Business test scenarios for UAT and Performance testing using Visio; conducted UAT testing of the deployed application with User’s participation Ran Batch jobs through JCL for DB2 SQL execution, ran online CICS jobs in the deployed Confidential Data centers.
• Worked with End Users and Development/Ops teams to develop Use cases for Disaster & Recovery Test.

Business Analyst

Confidential, Atlanta, GA

Responsibilities:

• Responsible for the testing and managed a team of Testers to develop and execute End to end Testing adhering to Confidential FLT (Full Life Cycle Testing) for Confidential banking applications architected in SOA, running on Java platforms and interfacing legacy systems (IBM MVS/370,IMF, CICS and DB2).
• Developed and executed Confidential Master Test Plans & Strategies based on Business/ System Requirements and Performance Test scripts based on SRSs using HP Load Runner, HP Analysis and VuGen (v. 9).
• Developed training materials and trained Test team on Functional requirements mapping and System Test Flows Diagrams creation using UML.
• Conducted Business users and Development/Ops teams using HP Quality Center 9.51, Sharepoint and MS Project.

Automation Engineer

Confidential, Teaneck, NJ

Responsibilities:

• Responsible for the development and execution of the Test Automation Operating Model (TAOM) for Credit Suisse Distributed Systems.
• Led the testing effort through deliverables, schedules and project implementation from a Software Quality Engineering (SQE) approach to meet the targeted CMMi levels.
• Managed an offshore Test team of seven members from India to develop Performance Attributes Capturing List, Test Plan and Strategy for the McGraw Hill Liquefied Natural Gas (LNG), a Web Contents management system built on Java platform and Oracle Database (9i).
• Managed testing deliverables and schedules, and reported testing results and progress in the Agile/Scrum development methodology; and conducted weekly Status meetings for update on progresses and testing time lines to managers, Development/Ops teams and business partners.

Java Test Developer

Confidential, Atlanta, GA

Responsibilities:

• Developed and executed JUnit codes for functional verification and validation of Confidential Lifeworks and Payroll applications in the Agile/Scrum methodology during unit test phase.
• Developed Application Performance models using Silk Performer, and performed System Performance analysis using OPNET ACE.
• Monitored and reported testing results and status to management and business areas.

IT Analyst

Confidential, Marietta, GA

Responsibilities:

• Responsible for a Quality Assurance team on and off-shore (Germany) for the testing of the Adepts Content Management System (CMS), a Web based technology in the RUP methodology environment.
• Developed User stories in UML for Test scenarios, executed Stored procedures for data validation in PL/SQL (ORACLE 9i), and created Test SSR (measureable scalability, stability and reliability) metrics for CMMi level 3 compliance.
• Developed Function and Performance Test Plans, Test cases and Test scripts using the Mercury Load Runner.
• Managed incidents and reported testing progress to management and business users using Mercury QC (v.8) and MS Project.

Application Developer

Confidential, Alpharetta, GA

Responsibilities:

• Designed, coded tested and executed for Confidential CRM applications, a collection of CRM Performed Coding and Testing for the Confidential Financial Analysis Report using RPGII and CL language on IBM AS/400 iSeries.
• Captured Performance SSR (measureable scalability, stability and reliability) metrics and developed Performance models to identify bottlenecks for Application Response Time (Transaction) and System throughput using Mercury LoadRunner test scripts (7.5-7.8), executed ORACLE (8i) PL/SQL for Test data verification and root cause analysis.
• Performed Capacity Planning using BMC PATROL Performance Assurance (PPA 7.2.00, developed Test Procedures and reported Defects using Mercury Test Director.

Business/ QA Analyst

Confidential, Wilmington, DE

Responsibilities:

• A member of the Project Office team, performed Business Process analysis, captured Business requirements for the Cross Marketing project of Confidential Card Services (BOCS), was a Client/Server application built in JAVA 2.0, JSP, JSwing and J2EE technologies interfacing with TSYS (Total System) running on IBM Mainframes.
• Participated in Functional design and developed Functional specifications and Use cases for interfaces between the Confidential Card Services application and TSYS.
• Validated User test data using ORACLE (8i) PL/SQL and conducted meetings with Managers, Business and IT personnel to report on QA/ Test results and progress using Mercury Test Director.

System Analyst Lead

Confidential, Wilmington, DE

Responsibilities:

• Led the SA Team for the Confidential on-line banking project to develop web based components for Credit card applications and transactions processing in a Client/Server distributed environment.
• The components ran on WIN NT, UNIX (HP/SUN Solaris) platforms accessing ORACLE databases.
• Developed Business scenarios and Use cases using Rational UML, constructed and deployed web-based modules (Applets and Servlets) in J2EE technology with JAVA, JSP and JDBC.
• Developed Business Test scenarios and Test data; and executed System Load Test using Mercury LoadRunner (7.8). Analyzed Test results and reported Test progress to management and team members using Mercury Test Director.

Product Manager

Confidential, Alpharetta, GA

Responsibilities:

• Managed the development and deployment of the Confidential Wireless Platforms(VWP), a Development tool kit and Connectivity applications for wireless devices such as Cell phones, PDA and Blackberry. The technology was WIN NT with JAVA and C++ languages.
• Managed an onshore and offshore (NIIT, India) Software Development and Test for the development of the VWP.
• Led the Test team to perform Function and Load Test using Mercury WinRunner (7.5) and LoadRunner (7.8).
• Conducted meetings with Directors, Managers, Business and IT personnel to report on Products deployment progress using MS Project, PowerPoint and Excel.

Quality Assurance Team Lead

Confidential, Wilmington, DE

Responsibilities:

• Led the QA team for the Function/System test of the File Integrity Management (FIM), a distributed transaction processing system built in JAVA (1.4), C++ and PowerBuilder, running on WIN NT and HP UX platforms; and accessing ORACLE, Sybase databases and Mainframe back-ends. Executed the testing using Mercury WinRunner (7.5) and managed the Incident Report (IR) for defects using Mercury Test Director.

Product Manager

Confidential, Alpharetta, GA

Responsibilities:

• Managed the development and deployment of the Confidential Wireless Platforms (VWP), a Development tool kit and Connectivity applications for wireless devices such as Cell phones, PDA and Blackberry. It was built on WIN NT Technology in JAVA and C++ languages.
• Managed an onshore and offshore Software Development/Test and an outsourcing team (NIIT, India) for the development of the VWP.
• Led the Test team to perform Function and Load Test using Mercury WinRunner (7.5) and LoadRunner (7.8).
• Conducted meetings with Directors, Managers, Business and IT personnel to report on Products deployment progress using MS Project, PowerPoint and Excel.

Quality Assurance Team Lead

Confidential, Wilmington, DE

Responsibilities:

• Led the Quality Assurance team for the Function test of the File Integrity Management (FIM), a Distributed transaction processing system built in JAVA (1.4), C++ and PowerBuilder. It ran on WIN NT and HP UX platforms accessing ORACLE, Sybase databases and Mainframe back-ends.
• Executed the testing using Mercury WinRunner (7.5) and managed the Incident Report (IR) for defects tracking using Mercury Test Director.