Business Analyst Resume

SUMMARY:

Analytical, highly adaptable professional with over 15 years of experience delivering technical solutions in challenging global environments. Track record of success in combining hands - on technical and managerial skills in order to effectively run any project from initiation to completion.
4 years of experience as Scrum Master/Project Lead, adept at developing various applications using Microsoft Dynamic XRM 2013/2011, Microsoft SharePoint 2013/2010, DOT NET, and Java applications.
Agile and ready to embark on any business domain and technology
Collaborative communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.
Achieved highest level of customer satisfaction by engaging client through implementing agile development on a fixed price contract

TECHNICAL SKILLS:

Microsoft Technologies: Dynamic CRM 2011 & 2013, SharePoint 2013, 2010 & 2007, .Net framework 4.0/3.5/2.0, ASP.NET

Ancillary Skills: Microsoft Visual Studio 2010 UML Modeling tools, Microsoft Visio, SPARX Enterprise Architect, MS PowerPoint, Microsoft Office 2013, Rational Rose

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential

Responsibilities:

Business Analyst: Facilitate JAD sessions with client to gather detailed requirements to create epics and user stories. Develop business model, use cases, wireframes, data flow diagrams and Story Boards. Prepare and document all project deliverables including Project Plan, Systems Requirements Specification, Requirements Traceability Matrix, Systems Design Document, Quality Assurance Plan, System Test Plan, Application Configuration Guide, and Standard Operating Procedure (SOP). Plan, prepare and manage development of training materials for an in-depth coverage of application functionality including administration of the CRM application.
Scrum Master: Facilitate daily scrum and resolve all impediments, organize sprint planning, sprint demo, retrospective and close out meetings. Ensure team meets definition of done. Identify and manage technical debts. Mentor the team to follow Agile development principles. Work with Product Owner to prioritize and groom Product Backlog.
Application Development: Analyze user stories, help develop detailed design and conceptual model for the application using UML models and business process flow diagrams.

Technologies Used: Microsoft Dynamics CRM 2013/2011, C#, .Net 4.0, SQL Server 2010, JavaScript, Windows 2008 Server, MS Visio 2013

Project Lead/Scrum Master

Confidential

Responsibilities:

Business Analyst: Engage all functional department users to gather requirements to develop a SharePoint solution to collaborate information and documentation across teams. Develop uses cases, business process flow/swim lanes, Story Boards, Product Backlog items/User Stories. Develop the information architecture and conceptual model for the system.
Application Development: Develop complex InfoPath forms, utilize Document Sets to capture, organize and approve forms, and develop various SharePoint workflows, implement timer jobs & BCS.
Scrum Master: Facilitate agile development on all projects.

Confidential, Fairfax, VA

Development Team Lead

Responsibilities:

Team Management: Directed team of 5 through complete software development lifecycle to develop the application as a scalable enterprise ASP.NET Web application following an N-Tier Architecture. The application is designed to serve 400-500 concurrent users with an application layer serving 6000 intranet and 14000 internet users. Effectively managed development of the project from ideation to completion. Leverage unique ability to liaise between technical and non-technical teams to ensure all business requirements are met.
Application Development: Using Microsoft Visual Studio 2010 UML Modeling tools, created a system design that included solution and deployment architecture, identifying interfaces, identifying the various business concepts and their relationships, developing use case diagrams, activity diagrams, and sequence diagrams following UML 2.0 specifications. Develop multiple modules using C#, ASP.NET MVC3, JQuery, WCF, LINQ and Entity Framework 4.0 with SQL Server 2008 Database. Developed service layer and application layer using Domain Driven Design. Developed DAL using ADO.NET, LINQ and Entity Framework.

Confidential, Fairfax, VA

Lead Software Developer

Responsibilities:

Created Dashboard, a SharePoint application that provided the FAA Aviation Safety (AVS) Management team with graphical views of project status and other information for management review, tracking, and control.

Confidential, Stamford, CT

Lead Software Developer

Responsibilities:

Developed an enterprise class n-tier dot net application for XLRe to administer its Property and Casualty reinsurance business operations.

Confidential, Ashburn, VA

Development Team Lead

Promoted from Software Engineer to direct 8-member team through end-to-end design and development lifecycle of Local Order Workflow, a fully-functional telecomm order processing system.

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