PROFESSIONAL SUMMARY

• A business oriented software professional with over 18 years of experience dedicated to full life cycle in IT development, business requirement definition and workflow analysis.
• Possess unique blend of Business leadership and technical knowledge with extensive experience in batch processing, online system development, testing and maintenance.
• Performed multiple consulting roles during my career including, Business Analyst/Lead, Manager, Technical Lead, Systems Analyst and Programmer Analyst.
• Substantial experience in a wide range of business domain such as Health Care (Medicaid), Child Support, Eligibility, Foster Care, Claims, Insurance and Distribution business processes.
• Experience working with various software development methodologies including Agile, Iterative and Waterfall.
• Expertise in Process Management using Quality Center to document Test Cases and conduct triage meetings to resolve issues.

PROFESSIONAL SKILS

Languages: C#, XML, VB.Net, HTML,OO\UML,COBOL, VS COBOL II, JCL, CLIST, REXX, PL/I, Fortran, C, SQL, QMF, SPUFI, PL/SQL, Shell Script, PROC, MF-COBOL, CSP, ASP.Net

Operating Systems: MVS/ESA, MVS/XA, VMS, S/390, OS/400, UNIX, HP-UX, SunOS, Windows, Windows/NT, Linux

Databases/RDBMS: DB2, VSAM, DB/DC, Oracle 11i, Access, SQL server 2005, Sybase 10.

Communications: CICS, TSO/ISPF, TELON, Oracle Forms, Java, HTML, FileNet, InputAccel

Technologies: File Aid, Abend Aid, Xpediter, IBM Debug Tool, Panevalet, CA7, SAS, Win Runner, QARun, EDW, Load Runner, MF Workbench, MS Visio, PVCS, FTP, MQ, Weblogic, RUP, GECS, CATIA, Uniface 6.1d

Requirement & Design Tools: JAD, SDLC, Rational, DOORS, Quality Center(QC)

Project Management Tools: MS Office (including Access and PowerPoint), Microsoft Project, SharePoint, MS Visio, EA (Enterprise Architect)

PROFESSIONAL EXPERIENCES

IT Business Analyst

Confidential, Topeka, KS

• As a Business Analyst, actively involved in analyze, prioritize and review RFP requirements, Interacted with the business users and stakeholders to gather high level and detail level requirements
• Responsible for delivering Business Design Document (BDD), Working on activity diagram and Context diagrams of the process using Enterprise Architect (EA), also working on the AS - IS and TO-BE process of the legacy/new system using Visio.
• Worked on GAP analysis of new and/or revised program requirements, rules and regulations against the current and/or planned.
• Worked on wireframe diagrams, analyze automated process, reports, and forms. Translated the technical data flow in to business process flows.
• Working on test cases in ALM (Quality Center), worked with offshore development and testing team to build the system test cases and use cases for DDI - Design Development and Integration.
• Verify and review the Technical Design Document (TDD) for the requirements covered
• Worked with project managers, business users to define detail requirements and created requirement traceability matrix to make sure the current project requirements are being met.
• Involved in designing the physical data model and responsible for delivering the logical data model, Entity Relationship (ER) diagram, data mapping and conversion.

Environment and Skills: Microsoft Visio, Excel, Power Point, ITRACE, SharePoint, Power Builder, SQL developer, and Enterprise Architect (EA).ALM

IT Business Analyst/Associate Manager

Confidential Warwick, RI

• As an Associate Manager/ Business analyst reviewed Business Design Document (BDD) and Technical Design Document (TDD) for Integrated Care Initiative (ICI) program launched by CMS with RI State which utilizes Medicare-Medicaid Health Plan (also known as an MMP) to administer the benefits for RI recipients having both Medicare and Medicaid coverage.
• Identified and mitigated the risks, applied creativity innovation to solve problems; built relationships and worked collaboratively; provided the thought leadership; mentored; effective verbal/written communication; preparing and delivering effective presentation.
• Involved in reviewing scripts, helping data preparation, and helping executing the scripts and supported the component testing, system test, model office test (MOD) and end to end testing.

Environment and Skills: MS Visio, Excel, Power Point, ITRACE, SharePoint, Power Builder, SQL developer, ASP.NET, UNIX, ALM,

IT Business Analyst

Confidential, Columbus OH

• As a Business Analyst, facilitated and conducted requirements sessions (JAD) to collect requirements from Subject Matter Experts and prepared business requirement document (BRD) that provided appropriate scope of work for technical team to develop prototype and overall system
• Translated high level business requirements into Process, Workflow, and Data Flow Diagrams using MS Visio towards facilitating clear understanding of the business process.
• Delivered user Requirement Review Document (RRD), Business Requirement Document (BRD) documents, process flow diagrams.
• Reviewed the High Level Design Document (HLD) and Low Level Technical Design (LLD) for Benefit Plan Administration, Financials, Claims Managed Care, EDI, EDMS, Recipient, EPSDT subsystems.
• Documented the meeting minutes with issues of about discussed and solutions resolved.
• Conducted GAP analysis of program requirements, rules and regulations against the current and/or planned.
• Conducted presentations/demonstrations/walkthrough through variety of training mediums including power point presentations and Cheat Sheets for new Captiva 7.0 EDMS tool training.
• Involved in reviewing, writing scenarios, reviewing scripts, helping data preparation, helping executing the scripts and supported the component testing, system test, model office test (MOD) and user acceptance testing (UAT).
• Worked on ICD 10 (International classification of disease) changes for Benefit Plan Administration (BPA), Financials, Claims, Managed Care, Recipient, Prior Authorizations, EDI (Electronic Data Interchange), Reference, EDMS (Electronic Data Management System), and EPSDT (Early Periodic Screening Diagnosis and Treatment) system.
• Worked on the project to Mass Upload the special condition codes automatically received from ODM
• Worked on the project to send Health Homes (HH), Managed Care Coordinated Service Program (MCCSP) and Supplemental Income (SI) information in 834 Benefit Enrollment file to MCOs
• Worked on the project to support conversion of Aged, Blind and Disable(ABD) population and MyCare population from CRISE-E to Ohio Benefits
• Worked on the project to use Internal EDMS Document Upload Tool (COTS product) to upload the TPL documents
• Worked on the project to create an authentication web service for providers that is consumed by LOTISS.
• Worked on the project to develop a new interface with LOTISS includes Claims data and Provider data
• Worked on the project to develop single sign-on (SSO) authentication through Tivoli design, configuration and architecture.
• Worked on the project to transfer files to HP SFTP server or OIT Connect: Direct server (ISILON).

Environment and Skills: Microsoft Visio, Excel, Power Point, ITRACE, SharePoint, MS Visual Studio 2010, SQL developer, QC, Oracle11i, FileNet, InputAccel 7.0, HP Extreme, FileZilla, ALM, ITIM (IBM Tivoli Identity Manager), ISIM (IBM Security Identity Manager), Single Sign-ON (SSO).

Business System Analyst/Lead BA

Confidential, Columbia, SC

• As a business system analyst, Involved in complete life cycle (SDLC), which involved conducting analysis, writing refined requirements and detailed design documents, interaction with the users and implementing the financial modules.
• Participated in JAD (Joint Application Development), gathered business requirements, Design, Development, Testing of the new child support system with more than 250 financial components (Automated process, screens, reports, and forms).
• Documented and delivered user requirement document, business process (BP) documents, general system design (GSD) documents and process flow diagrams. Delivered the Business Process include the design, component design, work flows, reports, forms.
• Involved in designing the object oriented techniques using UML model; ambiguity analysis, ensuring consistent understanding across users, designers and testers. Business process modeling of current state and desire desired/future state process;
• Created activity diagram and interaction models of the process using Enterprise Architect (EA) for the business design document.
• Involved in designing and developing bills to non-custodial parents, accruing monthly or weekly based on the obligation frequency and obligation amount, electronic and manual payments received from payment sources like NCP, Wage Withholding, Federal Tax Offset State Tax Offset, Work Release, Interstate, Unemployment Benefit Intercept, and FIDM payment postings, etc. Allocating and distributing the payments based on the distribution hierarchy.
• Involved in designing and developing real time allocations and distributions to the NCP’s case obligations, refunding the receipts, processing the receipt holds, TANF and Foster Care benefits, maintaining the Unreimbursed Assistance (URA), Gap payments and monthly distributions.
• Involved in designing and disbursing the payments to payees, alternate payees, agencies, other state SDU, satisfying the receivables, creating central payment vouchers, maintaining disbursement holds and release, unclaimed property, demand checks, reconciliation, SDU, Conversion, General Ledgers, Adjustments, Federal Reports (OCSE 34A and 157).
• Involved in designing the physical data model and delivering the logical data model, data mapping and conversion.
• Lead the team of 5 to 6 developers, business analysts and testers., Helped the team in analyzing the data to be able to identify the data quality issues
• Worked collaboratively with client and member of delivery to facilitate analysis and trouble shooting and closure and resolution
• Created requirement traceability matrix to make sure the current project requirements are being met.
• Delivered scenarios, reviewed scripts, helped in data preparation, executed the scripts and supported the component testing, system test, model office test and user acceptance testing (UAT)
• Involved in Review and approve CIFT conditions, BPT(Business Process Testing) scenarios and System Test Scenarios

Environment and Skills: Microsoft Visio, Excel, Power Point, DOORS, SharePoint, MS Visual Studio 2005, SQL server 2005, ASP.NET, QC (ALM), HTML, JIRA

Lead System Analyst\Technical Lead

Confidential, Indianapolis, IN

• As a Lead System Analyst, developed and maintained IVA/IVD interface including referrals, benefits information, IVD/IVE interface, creation and modifying MANG/TANF/FC/Interstate/Non IVD Cases.
• Worked on development and maintenance the PRWORA certification changes.
• Worked on maintaining payment posting, daily/monthly distributions, tax offset distribution and disbursements, EFT and general ledgers.
• Worked on State & Federal tax Intercept, Unidentified receipts, Lottery intercepts, Wage withholding payments and SDU payments, court orders, obligations, sub-account accrual histories.
• Responsible for creating bills, monthly charging and delinquency process, member and case balances and reconciliation.
• Worked on utilities like IEBGENER, IDCAMS, SYNCSORT, COMPARE to process the sequential files and VSAM files
• Worked extensively on IBM suite utilities QMF, SPUFI, DB2I, and JCL, other Compuware/IBM products like File-AID, Abend-AID, Xpeditor and IBM Debug Tools.
• Responsible for running batch jobs in testing environment and active member of nightly production support team for seven years.
• Prepare weekly status report and attend weekly status meeting with clients
• Preparation and Execution of Unit Test Plans, Integration Test Plans and Test Cases

Environment: IBM ES/9000, MVS, AS/400, COBOL, COBOL II, DB2, SQL, VSAM, SPUFI, QMF, TELON, EXPEDITER, FILEAID, ABEND AID, JCL, REXX, PROC, CA7, SAS, Shell, Panavalet, Win Runner, DOORS, IBM Debug Tool.

Onsite Consultant/Team Lead

Confidential, Tampa, Florida

• As an onsite Consultant, Involved in analysis and redesigning the complete system for their batch applications using Dynamic SQL routines that takes the user data input from online screens through the interface routines and builds the SQL statements for the query and get them executed at run time
• Creating new reports and modifying existing reports as required by global European market; running these application programs as per operational schedule, system timer or were initiated by online screens
• Off-shore and on-site team co-ordination
• Identified different data with scope of improvement
• Preparation and Execution of the Test Plans, Test Strategies, Test Procedures, Test Cases and Test Data based on a wide variety of Business and Functional Requirement specifications
• Implementation support

Environment: IBM ES/9000 (MVS/ESA), VS COBOL II, DB2, IMS, SQL, JCL, CICS, IEF, SPUFI, and QMF

Programmer Analyst

Confidential, San Francisco, CA

• As a programmer analyst for an Insurance company, performed various roles throughout the project. Specifically he converted the mainframe legacy systems to become Year 2000 compliant.
• This is a part of the Insurance applications that required an upgrade. Batch jobs that maintain all activities of the Insurance produced by the company.
• It involved extensive analysis of COBOL code and JCLS and conversion of data using window technique.

Offshore Consultant/Team Leader

Confidential

• As an Offshore consultant for a travel organization company, responsible for the maintenance of various systems that were divided into various business projects, these projects primarily involved the on-line and batch programs hotel and transport modules. The project effectively handled both the Transportation and hotel Reservation system around the globe.

Senior Developer

Confidential

• As a senior developer, I was responsible for analysis, design, development and testing of various modules.
• Coding forms Preparation of Unit Test Plans and integrated testing of Job Management Module.
• This system is fully integrated Customer Administration and billing package, designated for Telecomm mobile communications division’s namely Mobile link and page link divisions.
• This robust system consists of 16 modules such as, Job Management System, Billing Receipts, Products Services and Bill Production.

Environment: Sybase 10, Uniface 6.1d

Developer

Confidential 

• As a developer, I was focused entirely on Design and Development of CAD graphic library-using C backed with X-windows and Motif features as the front-end look.
• Core CAD mathematical formulae with geometrical theory were incorporated in the code.
• I helped in the building up of the library and the core design of the project and also involved in testing and debugging of the base code with functionality both at individual and at integrated module level and involved in the overall documentation of project for further improvements.

Design Engineer

Confidential

• As a developer is responsible for Design, Modeling and Drafting of Frames, Bulkheads and Brackets, etc., at different stations i.e. front fuselage, center fuselage etc. for LCA (Light Combat Aircraft).
• This has been modeled and drafted from Numeric Master Geometry (NMG) surfaces available at Confidential of different offsets for different skin thickness.