SUMMARY:

• 7 years of work experience as a Business Analyst and Scrum Master
• In depth knowledge of Software Development Life Cycle process including Waterfall, AGILE, SCRUM and RUP
• Strong experience in SDLC and project lifecycle including analysis, review and design
• Experience in using SharePoint with implementation for document management and collaboration
• Extensive elicitation abilities through SWOT Analysis, Surveys and well facilitated JAD sessions to understand the As - Is business model to gather User and Business Requirements
• Excellent organizational and presentation skills in directing the To-Be model of the business through proper GAP Analysis in order to generate the necessary Business Requirements Document (BRD), System Requirements Specification (SRS), Functional Requirements Document (FRD), Change Request Processes (CRP), and Contingency Planning (CP). Knowledge and experience working on smoke testing, debugging
• Excellent verbal and communication skills necessary to elicit requirements through observation, surveys, interviews, Joint Application Development (JAD) sessions and Brainstorming with Business Owners, Business Users, SMEs and other stakeholders
• Experience in analyzing the risks involved through SWOT Analysis, Cost-Benefit Analysis, Decision Tree Analysis and Fish-Bone Analysis
• Experience in manual testing of GUI, Field Validation (Client-side, Server-side and database)
• Experience implementing Unified Modeling Language (UML) and MS VISIO in creating Use Cases, Sequence Diagrams, Collaboration Diagrams, Activity Diagrams and Class Diagrams
• Change Request Management experience including industry standard CRM tools
• Proficient in creating static prototypes and dynamic GUI mock-ups with HTML, & MS VISIO
• Experience in creating WBS (Work Breakdown Structure) with dependencies and project stakeholders using MS Project
• Experience in tracing requirements throughout the development process and verifying adherence to Requirement Traceability Matrix (RTM)
• Significant experience in reviewing Test Procedures, creating Test Cases and conducting User Acceptance Testing (UAT)
• Maintaining automated and manual Test Scripts, analyzing bugs, interacting with team members in fixing errors
• Good knowledge and experience in defect management and experience in matching use cases to test cases in the QA environment with the Traceability matrix
• Exemplary written and verbal communication skills, and strong interpersonal skills

TECHNICAL SKILLS:

SDLC: AGILE, SCRUM, WaterfallRUPSupporting Languages: HTML, SQL

PM Tools: SWOT, CBA, GAP, MS Project, MS Office, MS PowerPoint

Modeling Tools: MS Visio, UML, Lucid chart

Business Tools/ reporting Tools: MS Project, TABLEAU, MS Visio, MS Excel, MS Word, MS PowerPoint

Supporting Tools: JIRA, Confluence

Testing Tools: Enterprise Tester

PROFESSIONAL EXPERIENCE:

Confidential, Hartford, CT

Sr. Business Analyst/Scrum Master

Responsibilities:

• Acted as a Scrum Master for multiple teams to create Sprint Backlog, organized Sprint planning meeting, Daily Sprint Meeting, Sprint review meeting and Sprint retrospective meeting.
• Maintained proper and open communication channel with onsite and offshore team members in the UK and India.
• Worked with the team leads, Product Owner and Development Directors for release planning and milestones planning.
• Created Sprint burndown chart to track the progress of the project.
• Created ad hoc reports for the upper management.
• Conducted meetings between Product Owner and the development team whenever required.
• Performed Cost-Benefit Analysis, SWOT Analysis to analyze the risks inolved for requirements in scope.
• Conducted feasibility analysis, and product backlog planning with PO and PM Team.
• Helped product owner create product backlog and prioritize product backlog using MoSCoW technique.
• Logged and maintained user stories and bugs in JIRA.
• Assisted the Product Owner in resource and budget planning.
• Assisted QA engineers with manual UI testing, and reported any bugs found in the application.
• Planned and conducted UAT with BO and employees of Health Language.
• Helped the documentation team in creating the User Guide for each application.

Environment: Agile SCRUM, MS Word, MS PowerPoint, MS Excel, Atlassian JIRA, Confluence, Enterprise Tester.

Sr. Business Analyst

Responsibilities:

• Elicited requirements using document analysis, observation and interviews to understand the As-Is and To-Be process.
• Conducted interviews with Business Owners.
• Identified stakeholders through stakeholder analysis for requirement gathering.
• Performed Cost-Benefit Analysis, SWOT Analysis to analyze the risks involved for requirements in scope.
• Conducted JAD sessions to create the SRS and initiate the development phase.
• Conducted feasibility analysis, and product backlog planning with PO and PM Team.
• Expressed requirements through user stories, use cases, process flow.
• Helped project owner create product backlog and prioritize product backlog using MoSCoW technique.
• Assisted the Project Manager in resource and budget planning.
• Created visual modeling using UML, static prototypes using MS Visio.
• Acted as a Scrum Master to create Sprint Backlog, organized Sprint planning meeting, Daily Sprint Meeting, Sprint review meeting and Sprint retrospective meeting.
• Created Sprint burndown chart to track the progress of the project.
• Logged and maintained user stories and bugs in JIRA.
• Planned and conducted UAT with BO and employees of Merrill Lynch.
• Co-ordinated with the offshore BA and Test Lead for requirements analysis, UAT progress and evaluation.
• Created a User Guide for the updated trading system at BofA using BofA standard guidelines on documentation.

Environment: Agile SCRUM, MS Word, MS PowerPoint, MS Excel, SharePoint, Atlassian JIRA, Confluence.

Business Analyst

Responsibilities:

• Elicited requirements by conducting structured walk - through with SMEs, scenarios and use cases .
• Created the FRD after eliciting the requirements using interviews, JAD sessions and end user feedback documentation.
• Conducted GAP analysis to understand the As-Is to To-Be process incorporating the time and cost constraints within the system.
• Attended and facilitated JAD Sessions, Interpersonal Interviews with the Stakeholders, SME’s and Quality Analysts.
• Conducted Risk Analysis to calculate the risks involved in the project, including over-budget risk analysis.
• Extensively utilized Microsoft SharePoint as the artifact-tracking tool for managing the requirements documentation, and used breadcrumb trail to document errors and usability of the application with team members.
• Utilized and implemented Clarity PPM for project management within respective modules in the project.
• Gathered requirements and created Functional Specifications Document as of the Inception Phase.
• Took the responsibility for translating BRD into use-cases, and context diagrams incorporating all functional requirements.
• Used UML to visualize the use-case scenarios and created information flow and process flow diagrams for front-end.
• Gathered the Functional, Non-Functional data, and GUI Requirements after analyzing Business Artifacts from 2 years of business performance reports.
• Created GUI mock-ups using MS VISIO incorporating the UI and UX requirements from the FRD with present template.
• Implemented AGILE RUP methodology for the SDLC and identified workflows in the four phases of the RUP.
• Organized and reviewed Backlogs brought in by the stakeholders to be used in the project.
• Used Data modeling to understand various elements of data that could be stored, the size of these elements and the kind of information each element can contain.
• Determined and discussed the daily tasks to come up with solutions of maximum efficiency during daily Scrum meetings.
• Documented and maintained backlog of user stories (pre and during projects) using Scrum approach in Agile methodology .
• Coordinated with the application team and Quality Analysts in the creation of test plans, User Acceptance Test scripts and Regression test cases (for upgrade).

Environment: MS Visio, SQL, MS Word, MS PowerPoint, SharePoint, Clarity PPM

Business Analyst

Responsibilities:

• Coordinated the project with cross-functional teams such as PMO, Business Process Owners, End Users, IT, Stakeholders, etc.
• Involved in duties such as including the development of work breakdown structures (WBS), requirements management, project monitoring, and change management using Microsoft Project.
• Coordinate the activities across different teams such as product management team, development team, QA team. Conduct weekly status meetings, tracked project tasks, issues regularly
• Collaborated with other analysts and IT staff in refining data retrieval and utilization strategies.
• Involved in Requirement Gathering and analysis by interviewing users, application owner and SME's.
• Assisted in identification of data Attributes for the data required by the users & development of data mapping & data dictionaries.
• Planned & conducted JAD sessions and finalized Business Requirements & prepared Functional Specifications.
• Worked on RUP Software development methodology in this project
• Prepared various deliverables like Use case Diagram, Activity diagram, Entity relationship diagram, process flow diagrams, data flow diagrams using UML and MS VISIO.
• Designed and implemented SQL queries using joins and sub-queries.
• Worked with project manager for identifying project milestones, tasks and preparing project charter, project plans and project status reports during entire project life cycle
• Assisted in analyzing data sources and defining data flows and dependencies.
• Effectively implemented the Change Management and assisted in defect management process.
• Assisted in the test plans for System Integration Testing and User Acceptance Testing.

Environment: MS Visio, SQL, MS Word, MS PowerPoint, SharePoint, Clarity PPM

Business Analyst

Responsibilities:

• Elicited requirements by identifying system users and conducting interviews.
• Conducted JAD sessions and interviews with developers and SMEs for eliciting requirements
• Created the FRD, BRD and SRS artifacts after gathering input from business owners and other stakeholders.
• Performed GAP analysis, cost-benefit analysis and feasibility analysis within the triple constraints.
• Created visual flow and UML diagrams for use cases, user interface, process flow and information flow.
• Created mockups (static and dynamic prototypes) of webpages and GUI, visualized process flows, information flow using MS VISIO.
• Created the WBS using MS Project.
• Utilized RUP methodology to develop the web application to satisfy the warranted periodic functionality releases.
• Managed project documents and other deliverables on SharePoint.
• Managed scope and requirements throughout the project life cycle.
• Wrote test cases, test scripts and planned the user acceptance tests (UATs).
• Performed Functional, Integration, System and Regression testing.

Environment: RUP, JAD, MS Visio, MS PowerPoint, MS Excel, MS Word, MS Project, SharePoint.