SUMMARY

• Over eighteen (18) years of combined experience as an IT Project Manager, Business Analyst, Quality Assurance Analyst, Documentation Specialist and Programmer Analyst in a wide variety of industries including automotive, finance, insurance, health care, marketing and staffing.
• With experience in iterative - agile, IDS Houston and SDLC projects.
• Instrumental in defining and developing corporate Service Offering Portfolios and strategies utilizing strong communication and inter-personal skills to evaluate new business opportunities.
• Accountable for preparing and presenting new system processes to outside customers, contract customers and internal customers using PowerPoint, Visio and HTML.
• Experience in large and complex SDLC project processes.

PROFESSIONAL EXPERIENCE

Business Systems Senior Analyst

Responsibilities:

• Work with Business Partners in Finance and Payroll to complete errors in PeopleSoft
• Create IT cases for errors that are not able to be correct in the PeopleSoft Integration Broker
• Communicate with branches to help with entering valid data into KSN so data will flow into PeopleSoft
• Create queries for data analysis in KSN and PeopleSoft using RDBMS systems
• Work with the various teams in Kelly to get data over to PeopleSoft from KSN thru the PeopleSoft Integration Broker system
• Work with KSN, PeopleSoft, FieldGlass, BizTalk and IT teams to resolve data issues in the Integration Broker
• Discuss improving processes in the PeopleSoft payroll system with business partners and technical team
• Create Business Flow, Risk Management, Test scripts, Business Requirements for larger system enhancements for multiple systems KSN, FieldGlass, PeopleSoft, KES, AESOP.

Web Project Manager 

Responsibilities:

• Work with Business Partner to define business requirements
• Responsible for scope changes, project budget, schedule of the project, customer and vendor approvals
• Write Business Requirements Definitions (BRD) to give to the developers
• Work with remote business partners and programmers to gather requirements
• Lead JAD sessions for big and small projects
• Design new system from the beginning of SLDC to the end of the life cycle
• Project Manager for new systems with multiple business partners
• Used Agile methodology for gathering requirements
• Data modeling, flowchart data storage
• Write BRD’ s, Use cases and test cases for business partner sign off
• Unit tested with customer using test cases

Senior Business Analyst

Responsibilities:

• Work with Business Partner to define business requirements
• Use the agile/Scrum team review session ’ s methodologies and practices.
• Wrote Business Requirements Definitions (BRD) to give to the developers
• Used SharePoint to store all of the documentation
• Met regularly with the Business Partner and remote programmers to discuss projects
• Developed new websites for Toyota.com
• Wrote stories, use case, test cases using scrum
• Used FluidIA for screen mockups
• Unit tested with customer using test cases

Project Manager/ Lead Business Analyst

Responsibilities:

• Work with Business Partner to define the project timeline
• Use the agile/Scrum team review session ’ s methodologies and practices.
• Defined problems/weaknesses of the system
• Use SharePoint for all of the documentation
• Data analysis and data modeling
• Is in close contact with the Business Partner and remote programmers to discuss projects being worked on and schedule deadlines
• Working on the performance of the largest system in the IT department Amazing Mortgage Project (AMP)

Project Manager/Business Analyst

Responsibilities:

• Worked with Business and technical teams
• Investigating system to understand risk management and system strengths
• Investigate data between legacy and new system for data integrity
• Serve as a liaison between the project team and corporate Technical Quality Management Team to ensure compliance for corporate and Sarbanes-Oxley standards
• Write business Requirements using interviews, data mapping, workshops, use cases, JAD sessions
• Responsible and accountable of systems progress using MS Project for both IT development teams and business teams
• Worked with DBAs to set up data warehousing for dealer systems using EDW-GCC development activities
• Worked on data modeling and data analysis
• Schedule and teach training classes on new systems and large systems enhancements for suppliers on site or at home office
• Responsible for new systems and systems enhancements going to multiple platforms (mainframe, servers, data warehouse, EDW)
• experience in managing, developing, and deploying IT systems
• Worked on different ERP/EDI, supply chain management and logistic systems
•  Lead Business Analyst the following programming platforms: COBOL, Java, WebSphere 6.0, Visual Basic .net, Visual Basic macros, Cognos
• Understanding and assessing large amounts of data using Tableau and Cognos Container System
• Worked with other systems analyzing large amounts of source data coming into the container system
• Gathered business requirements using various methods based on customers knowledge of the system, workshops, individual interviews
• Analyzed large amounts of data form using SQL, warehousing tools,
• Designed new screens with customer using Microsoft software
• Worked with Architecture team to design new database to function between legacy system and new system
• Worked on Container System and other Supply Chain Management systems  Vehicle warranty
• Worked with development team on functional and nonfunctional requirements
• Set up test plan for the UTA
• Worked with DBAs on new and/or enhancement of existing tables
• Held meetings with other systems that fed or received data from the warranty system for this project
• Helped other systems identify what enhancements they need for this project
• Worked on data modeling for data warehousing system for dimensional changes to warranty tables
• Held weekly status meetings with stakeholders and development team
• Maintained the SDLC documentation for this project in SharePoint
• Worked on interface between mainframe and new platform  Finance System
• Worked on the warehousing side of merging data from three vehicle companies into one
• Wrote queries/reports to extract data for Business Partner’s needs
• Wrote BA requirements to combine vin #s for the merge of the companies
• Designed new screens with customer
• Worked with development team on requirements

Team Lead/Business Analyst

Responsibilities:

• Team Lead for the hospital ’ s Registration System
• Gathered requirements to change the hospital's Registration system up to Y2K standards
• Designed, wrote test plans and documentation for a new 24/7 registration system
• Business Analyst for the Patient Master System and Billing Insurance System (CSC Health Services)
• Authored, managed and tracked all phases of application support documentation for all responsible systems
• Liaison between customer and programmers
• Analyzed functional specifications; documented software issues; analyzed severity and assigned priority
• Designed mock up screens using HTML
• Handled accountability of system timeline at weekly status meetings with senior management

Programmer/Analyst

Responsibilities:

• Designed the Part Sales system.
• Created interfaces from mainframe to client server.
• Attended JAD sessions to create program specifications for the Part Sales System
• Maintained the Parts System.
• Gathered requirements and wrote specifications
• Tracked progression of service requests with customer.

Programmer Analyst

Responsibilities:

• System and Vehicle Inspection Claim System (VICS)
• Helped design, program and implement the Vehicle Inspection Claim System.
• Maintained and wrote programs in COBOL

Programmer

Responsibilities:

• Responsibilities included maintaining and writing COBOL programs for Security Bank and Trust.
• The systems involved were the Demand Deposit System and the Installment Loan System.
• Involved in various phases of a system development life cycle (SLCD)