SUMMARY:

• Results - driven professional with over 10 years of experience delivering IT-based business solutions, with a strong emphasis on Business Process Analysis, Requirements Gathering, and Project Management in various business domains including Federal Government, County Government, Transportation, Banking, Telecommunications, and Automotive Industries.
• Gathering functional requirements and translating business needs into technical requirements. Expert level skills in facilitating JAD/Requirements Gathering workshops and documenting business processes and workflows.
• Analyzing and defining requirements to ensure they are complete, accurate, unambiguous, and feasible.
• Documenting and developing As-Is and To-Be process models and reports.
• Defining and developing project documentation including scope, requirements, project plans, detailed designs, schedules, resource plans, risk assessments, and lessons learned.
• Capturing uses cases for use as functional requirements, ensuring they are testable and identifiable.
• Issues management, change management, risk management, and communication management.
• Excellent communication skills (written and oral) and customer relationship management ability.
• Developed strong client relationships through ongoing communications with senior management to address needs, status, and resolve issues that are consistent with project goals and objectives.
• Successful track record of delivering projects on time and within budget.

TECHNICAL SKILLS:

• Lean Six Sigma
• Agile
• Rational Unified Process (RUP) and UML
• SEI CMMI Level 3
• HP Quality Center
• Rational RequisitePro
• CaliberRM
• DOORS
• SystemArchitect
• Erwin
• Java
• Cold Fusion
• Oracle RDBMS
• Oracle Forms and Reports
• Oracle PL/SQL
• Oracle BI Discoverer
• Microsoft SQL Server
• .NET
• MS Access
• Visio
• Crystal Reports
• MS Project
• MS Office Suite

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC.

Senior Business Analyst

• Responsible for analyzing the business needs of stakeholders to document business and functional requirements for proposed solutions.
• Lead requirements gathering workshops and also gathered requirements using interviews, document analysis, surveys, and observation.
• Documented requirements using process flow diagrams, use cases, requirements traceability matrices (RTM), and data flow diagrams.

Senior Business Analyst

• Responsible for preparing requirements documentation, including business requirements, as-is/to-be process flows, requirements specifications, and use cases.
• Facilitated requirements gathering workshops with various stakeholders including business representatives from marketing, finance, logistics, and distribution.
• Gathered and documented functional and non-functional requirements including use cases, data requirements, reporting requirements, and wireframes. Presented requirements documentation back to the business stakeholders for verification and validation.
• Developed and maintained Requirements Traceability Matrix (RTM) in support of requirements management and tracking.
• Developed Data Conversion Requirements and worked with the QA Manager in support of developing test cases and test data.

Senior Business Analyst

• Conducted over thirty process review sessions, including JAD sessions, one-on-one interviews, and site visits, with the APHIS offices and stakeholders involved in the permitting processes.
• Documented existing As-Is process flows and identified areas for improvement.
• Gathered and validated client requirements, business needs and project objectives.
• Provided support for developing a RFI for the proposed system and in evaluating vendors’ responses.

Senior Analyst/Project Lead

• Led requirements gathering efforts and provided guidance on alternatives and implications of new applications.
• Developed functional requirements, functional design, requirements traceability, test plans, test cases, and test results.
• Coordinated system and user acceptance testing. Developed system documentation and user guides.
• Led multi-functional team through Agile SDLC sprint/scrum development cycles.

Senior Business Analyst/Process Engineer

• Conducted formal JADs and direct one-one-one interviews with various stakeholders engaged in the county’s public safety services including the Confidential.
• Documented all existing business processes by developing detailed AS-IS models using Visio. Delivered a corresponding AS-IS document with comprehensive details of the business processes.
• Developed advanced functional requirements in conjunction with the TO-BE design.
• In support of new software releases, developed system and user acceptance test plans and subsequently, conducted testing. Developed help desk documents and release notes.

Senior Business Analyst

• Conducted workshops to document business processes and workflows in the areas of Purchasing and Planning, Customer Service, Warehouse and Inventory Control, and Quality Management.
• Developed gap analyses documentation to compare the processes and systems used to accomplish goals and objectives in the above business areas.
• Developed and implemented a plan for integrating and migrating systems across the organization to achieve consistency between the North American operations and their EU counterparts.
• Project Lead for full lifecycle SDLC implementations of various systems based in France for the North American offices.

Consultant

• Implemented RUP as the project-wide requirements analysis methodology and tool set.
• Gathered functional and system requirements and developed comprehensive use cases all business and system requirements
• Developed metrics for evaluating requirements tools based on project needs. Evaluated Rational RequisitePro, DOORS, and CaliberRM. Selected RequisitePro based on a thorough evaluation.