SUMMARY:

• I am a qualified and experience business analyst with a high level of experience in the healthcare and government sector.
• With strengths in analysis, strategy, business intelligence and process improvement, I am seeking a role where I can use my insight to help drive business performance and lead positive change.

TECHNICAL SKILLS:

Databases/Reporting Tools: Oracle, MS Access, SQL, DB2, DB Visualizer

Business Intelligence: Cognos, MicroStategy, Business Objects, Master Data Management

Productivity Software: MS Project, Access, Word, Excel, Publisher, Access, Visio, PowerPoint, SharePoint

Business Analysis: Requirement Engineering, Process Improvement, Scope Definition, Business Case, SDLC Documentation Management, Usability Engineering, Visual Modeling

Defect /TestingTracking: HP ALM, Jira

Document Management/Misc: BluePrint, Requisite Pro, Endeavor, DOORS 7.1, HP ALM, AS8, Subversion

Software Languages: COBOL, ASP.NET, Visual Basic 6, Visual Basic.Net

EXPERTISE AREA:

• Claims Processing
• Databases
• MISC
• Pro Ace 32
• MBD(Medicare Beneficiary Database
• FACETS
• ANSI 4010
• EDB(Medicare's Enrollment Database
• MDM(Master Data Management)
• HIMR
• MARx(Medicare Advantage Prescription Drug system
• IACS(Individuals Authorized Access to the CMS Computer Services
• MCS
• IDR(CMS Integrated Data Repository)
• EUA
• CWF(Common Working File)
• CME (Common Medicare Environment)
• XLC Phases and artifacts
• ICD 9 codes
• PECOS
• PQRS (Physician Quality Reporting System)

TECHNICAL SKILLS:

Business Analyst

Confidential

Responsibilities:

• Responsible for report replatforming from Business Objectives to MicroStrategy.
• Developed Master Requirements, Data Mapping and Business Logic and Calculations for replatforming project.
• Trained new analysts on agile processes.
• Created User Stories for reports.
• Data Analysis, SQL (to query and analyze data), and Data Knowledge
• Analyzed Stored Procedures in SyBase to convert to Oracle
• Performed SQL queries to validate legacy data matches MicroStrategy
• Performed Defect analysis in HP ALM
• Used Rally to track User Stories, Backlogs and Features for sprints.

Business Analyst Expert/Application Design Specialist

Confidential

• Responsible for documenting the As - Is and the To-Be processes.
• Responsible for creating various templates to meet the needs of the customer
• Responsible for any process flow, wireframes, mockups and full requirements documentation
• Provides design recommendations based on project goals and customer feedback.
• Identifies and documents requirements for the development of an enterprise level application and custom integration solutions including enhancements and interfaces, functions and features.
• Analyzed data sources to create physical and logical data models
• Developed report specifications and mockups for adhoc and canned reports
• Uses a variety of platforms to provide automated systems applications to customers.
• Provides expertise regarding the integration of applications across the business.
• Determines specifications, plans, and designs; develops complex and business critical software solutions, utilizing appropriate software engineering processes.
• Has in-depth knowledge of state-of-the art programming languages and object-oriented approach in designing, coding, testing and debugging programs.
• Researches and maintains knowledge in emerging technologies and possible application to the business. Is viewed both internally and externally as a technical expert and critical technical resource across multiple disciplines.

Environment: MS Excel, MS Word, Sql Server, VB.Net, Asp.Net, Visio, PowerPoint, Google Docs

Business Analyst II

Confidential

• Responsible for determining why meters are not communicating
• Investigate possible reasons and create a ticket to start field activity by submitting an FA (Field Activity).
• Monitor the progress made by the field and engineering to make sure tickets are closed in a timely manner
• Maintained the No Reads database
• Analyzed trends in data to create snapshots in time of problem areas

Environment: MS Excel, MS Word, ALM Quality Center, C3 Metrics, Silver Spring Network, Jira

Business Quality Analyst

Confidential, Owings Mill, MD

• Coordinated and participated and responsible for groups of end users who test, evaluate and validate new functions and applications and identify issues in software or services.
• Ensured continuing operational quality by documenting fixes and enhancements.
• Compared Facets data to contract data to ensure accuracy
• Provided ongoing assistance to software developers and testers to resolve defects entered in HP ALM during the testing process.
• Reviewed, analyzed and created detailed documentation of business systems and user needs. (Business requirements, Functional requirements, Non-Functional requirements)

Sr. Business Analyst

Confidential, Fairfax, VA

• Created custom report, data analysis, and the creation of temporary, custom data marts.
• Created report mock-ups and Report Specifications
• Recurring Data Quality Reports by generating of bi-weekly data quality reports to data providers.
• Gathered and documented reporting requirements from business owners and/or business analysts, prepares functional and technical design documents.
• Supported user acceptance testing of new data warehouse features
• Create database queries (SQL, PL/SQL etc.) with Oracle 11g and other databases.
• Used Business Objects and similar reporting tools creates scheduled and ad hoc reports, and develops reports in accordance to the software development lifecycle.
• Led Master Data Management (MDM) development initiatives.

Data Analyst

Confidential, Woodlawn, MD

• Lead resource for gathering, validating, analyzing and documenting business requirements, and the creation of the project use cases, visual models (workflows diagrams)
• Analyzed Provider, Beneficiary and claim data to developed forcasting and trends
• Served as Medicare Part B, specifically Beneficiary data Subject Matter Expert
• Decided the key structure in the new tables by reviewing the MDDS data dictionaries
• Used COBOL copybooks to developed Interface Control Document for the MDB.
• Facilitated external walk-throughs with the client to ensure client satisfaction.
• Responsible for writing several SDLC documents such as, Test Case Specifications, Interface Control Document, Requirements (Assumptions, Constraints, Business, Functional, Non-Functional Requirements and RTM
• MicroStrategy and WSDL Consultant
• Participated in Process Improvement initiatives by way of Change Management and Six Sigma concept.

Environment: MS Excel, MS Word, ALM Quality Center, Alfresco, COBOL. MicroStrategy

Computer Systems Analyst

Confidential, Windsor Mill, MD

• Used Microsoft SQL Server 2005/2008 to complete Data Quality Evaluations using best practices
• Reviewed Financial and account payable data to analyze the business processes of Social Security benefits.
• Gathered requirements and made recommendations for process and business flows,
• Converted JAVA web application to .NET using VB.
• Serves as an expert in Business Intelligence Tools
• Responsible for document management using Requisite Pro.
• Led Software Development and testing.

Environment: MS Excel, MS Word, MS Access, SAS, SharePoint, Mainframe. SQL Server, .Net Framework, Req Pro

Sr. Business Analyst

Confidential, Owings Mills, MD

• Executed and managed all aspects and phases of testing initiatives for moderate-to-large sized system implementations and/or enhancement
• Used SAS and complex SQL queries for testing and data quality
• Responsible for developing and maintaining RTM and functional specifications.
• Conducted quantitative analysis of financial data to forecast revenue, identify future trends and assess risk associated with capital expenditures, acquisitions and joint-venture projects.
• Led requirements and testing activities on medium-to-large projects, directing and coordinating team members responsible for analytical activities.
• Completed data dictionaries, data models, data and process flows.

Environment: MS Excel, MS Word, MS Access, SAS, SharePoint, Mainframe, DB Visualizer, Oracle

Systems Analyst

Analyst Team ViPS, Towson, MD

• Facilitated Business, User and System Requirements walkthroughs with internal and external stakeholders to baseline requirements
• Responsible writing and maintaining User and System Requirements, Assumptions and Constraints using BluePrint and HP ALM
• Assisted in implementing CMMI initiatives to achieve CMMI level 3.
• Member of the Change Control Board(CCB)
• Documented As-Is processes and To-Be processes with workflow diagrams
• Participated in Process Improvement Workgroups(Defect Tracking, Requirements Change Management and Requirements Management) responsible for defining and implementing organization wide changes
• At the completion of business and user requirements, develop estimates for work packages with input from the development and testing team.
• Work with Education, Training, and Outreach, and Operations to identify training and compliance issues and opportunities.
• Participated and lead daily testing calls during the Acceptance testing phase of a release and research noted defects as required.

Environment: MS Excel, MS Word, MS Access, MicroStrategy, SharePoint, CICS, ALM Quality Center, BluePrint

Systems Analyst

Confidential

• Designed various kinds of reports like Scorecards & Dashboards, Operational Reports, Business Reports, and Ad-hoc Reports.
• Created various monthly Dynamic Dashboard Documents with multiple panel stacks, selectors, and customized widgets.
• Created advanced reports using MicroStrategy Desktop Designer.
• Designed, Developed and Established Report Specifications Document for users requesting reports and data dumps
• Involved in the creation of Datamart Reports, Partition Mappings, and Aggregate tables to improve performance of Enterprise Reports
• Specified the inputs that the system will access, decide how the inputs will be processed, and format the output to meet users’ needs.
• Developed system and lifecycle documentation.
• Served as SharePoint Administrator by creating Document and Meeting Workspaces and Portals

Environment: MS Excel, MS Word, MS Access, MicroStrategy, SharePoint