SUMMARY OF SKILLS:

• Sr. Business Analyst with 8 years of professional expertise.
• Hands - on experience in all stages of Software Development Life Cycle (SDLC), both Waterfall, and Agile/Agile Scrum, Rational Unified Process (RUP).
• Expertise in defining and documenting Business Process Flows and AS-IS and TO-BE processes.
• Created technical documentations such as Requirements Documents, Design Document, Test Plans, User Acceptance Test Plans.
• Expertise in creating Business Requirements Documentation (BRD), Requirements Traceability Matrix (RTM), Business Rules Spreadsheet (BRS) and Functional Requirements Documentation (FRD).
• Ability to understand and re-design Point of Sale (POS) systems and retail store layouts with high ease.
• Highly motivated, organized and detail oriented with excellent interpersonal, communication and presentation skills.
• Proven capability of adapting to new and fast changing technologies.
• Experience in working with cross functional and cross-cultural team environments, different levels of management and liaison between system users, management and development teams.
• Expertise to see the issue in the big picture, analyze the functioning of the system as a whole, break it down into smaller elements, identify bottlenecks, develop unique custom solutions.
• Proficiency in performing GAP Analysis, SWOT Analysis, Risk Analysis and Impact Analysis.
• Competent in Creating Unified Modeling Language (UML) Diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams.
• Hands-on experience in different tools and technologies in the space of Business Intelligence (Business Objects Enterprise), DBMS (Oracle, SQL Server, PL/SQL), Managerial Software Tools (MS Office Suite), Data Modelling (MS Visio).
• Conducted Joint Requirement Planning (JRP) and Joint Application Development (JAD) sessions with end-users, SMEs' and development team for project meetings, walkthroughs, KT sessions and customer interviews.
• Expert in conducting Requirement Gathering Sessions, Feasibility, Impact Analysis, Cost and Benefit Analysis, User Acceptance Testing (UAT) and Risk Analysis.

WORK EXPERIENCE

Sr. Business Analyst

Confidential, Baltimore, MD

Responsibilities:

• Performed Project Management duties such as Project Planning, Development and Execution.
• Conducted analysis of client requirements, generating workflow process and necessary documents for the project.
• Managed requirements and communicated with user groups and team members using UML Diagrams in Rational Rose and Rational Requisite Pro.
• Assisted Project Teams in preparing Software Requirement Specifications (SRS), Software Design Documents (SDD), and User Interface Design.
• Conducted highly interactive JAD sessions with Project Stakeholders such as Users, QA Analysts and Project Management Team to identify and resolve issues.
• Responsible for understanding business rules that drive system logic.
• Defined project milestones/schedules, monitored progress using MS Project, and updated plans as required.
• Initiated Use Case Analysis using UML, which provided the framework for potential use case deliverables and their inter-relationships, and allowed for maximizing software reuse.
• Documented User Requirements with MS Word as the editing tool.
• Identified and resolved issues between business requirements and technical constraints, which often involved other business analysts and technology staff.
• Followed a structured approach to organize requirements into logical groupings of essential business processes, business rules and information needs, and ensured that critical requirements were not missed.
• Followed UML based methods using Rational Rose to create Use Cases, Activity Diagrams, and Sequence Diagrams.
• Provided weekly status reports to the Product Manager and Director of IT.
• Performed manual front-end testing to check all functionalities of different modules.

Environment: Rational Tools (Rational Rose, Requisite Pro, Clear Quest, Clear Case) MS Office Suite (Word, Excel, PowerPoint, Outlook), MS Visio, MS Project, SQL.

Sr. Business Analyst

Confidential, Minneapolis, MN 

• Reconciled discrepancies efficiently and in a timely manner for customers. Tracked and maintained accounts to identify any discrepancies. Conducted research and investigation of all discrepancies.
• Facilitated Bloomberg Terminals to identify the key data needed to be analyzed, built out the interface/data repository and built out the reports.
• Analyzed, interpreted, updated & maintained various asset classes, i.e., Equity, Fixed Income, Funds, Derivatives, Money Markets, Corporate Action Events, etc. and effectively communicated with internal and external clients to deliver functional requirements like GUI, screens and interface designs.
• Coordinated JAD sessions with Stakeholders, End Users and SMEs to determine the critical business processes and identified key functional requirements.
• Interacted with the project team to define system objectives and scope, and identified constraints and the measures of success for the CRM system to be developed.
• Facilitated ITIL so that IT services were aligned to the needs of the business and supported its core processes.
• Gathered data requirements for the CRM system by interacting with the users and data administrators.
• Involved in GAP Analysis, Risk Analysis and Technical Feasibility study with the technical leads and other SME's.
• Created and managed all the requirement artifacts in CaliberRM.
• Performed Functional and UAT testing before the system went live. Managed change requests using JIRA.
• Defined the data sources, data loads and data transformation using ER Diagrams.
• Authored Data Flow Diagrams, Use Case Diagrams and Business Process Models with special detail to Sub-Processes.
• Designed message formats, queues, systems interfaces, and worked with the Business Users through interviews and JAD sessions.
• Performed review, preparations, CCAR validation and CCAR Quality Assurance and took key initiatives to identify data gaps and potential areas of improvement in report preparation process for Basel Compliance.
• Involved in the CCAR data analysis and reporting and designed packages with various complex transformations such as derived column, conditional split, lookup, aggregation, executing SQL task.
• Mapped business functions underlying data and data models, performed data reconciliations, GAP Analysis at function and data level for CCAR reporting.
• Facilitated the analysis and design phase, documented customizations, wrote test scripts for all processes and customizations, coordinated system test and tracking issues, and coordinated the cutover process to Production.
• Developed and integrated model strategy to support business initiatives and regulatory compliance.

Environment: Windows 8.1, MS SQL Server, MS Visio, MS Project, MS Office Suite, UML, HP AML, HPQC Mobile Web App, JIRA.

Business Analyst

Confidential, New York, NY 

• Identified the areas for improvement by reviewing and analyzing the existing online portal systems.
• Conducted detailed and comprehensive Business Analysis by working with End Users and other Stakeholders to identify the system, operational requirements, and proposed enhancements.
• Performing Business Impact Analysis of proposed projects processes and GAP Analysis for new functionality requirements, as well as prioritized them based on actual business needs so as to align them with the project roadmap.
• Gathered, analyzed and designed the business requirements from the user groups.
• Created Business Requirement Documents and Functional Requirement Documents.
• Involved in JAD sessions for resolving issues involving data processing, user interface and downstream systems interactions.
• Created UML diagrams and worked extensively on Use Case modeling.
• Conducted walkthroughs of the application requirements with the development, testing and support teams.
• Participated in the application development meetings to clarify the business logic and provide the business scenarios to the development teams.
• Conducted review meetings with software test teams to ensure appropriate test scenarios have been provided for Integration and Regression Testing.
• Implemented Software Quality Assurance development policies, test procedures and testing methodologies. Documented test scripts according to the business specifications and design documents.
• Conducted User Acceptance Testing (UAT sessions) to ensure all the business requirements have been fulfilled by the application.
• Conducted post production validations (PPVs).
• Prepared user manuals and conducted training sessions.
• Used HP Quality Center (HPQC) to track, task, and manage defects as well as QA and UAT test cases.
• Organized Knowledge Transfer (KT) session with QA team to ensure that the QA team understand the requirements.

Environment: Rational Rose, MS Visio, Just in Mind, UML, MS Office Suite, Java, Cobol, Oracle, Windows XP, HP Quality Center, RUP.

Business Analyst

Confidential, San Diego, CA 

• Responsible for requirements analysis, design and developing technical requirements.
• Conducted Joint Application Development (JAD) sessions and walk-in interviews with the business users to gather requirements.
• Developed and documented Business Requirements Document to implement Data Warehousing that is to be used for historical and auditable reporting.
• Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop.
• Created and reviewed the conceptual model for the EDW (Enterprise Data Warehouse) with business users.
• Created the User Acceptance Test Plan and conducted the User Acceptance Testing (UAT) for the final confirmation of the project from the Business and SME.
• Worked with HIPPA EDI 837 & 835 files for data validation and created Data mapping and ETL process requirements for loading data into the EDW.
• Created Swim Lanes, Wireframes, Screen Mock-Ups using MS Visio/Snag IT to present to the stakeholders for the project sign-offs.
• Provided technology solutions to business problems and served as a SME to business and technical team members in the resolution of the more complex issues regarding features, functions and application capabilities.
• Designed Data Stage ETL jobs for extracting data from heterogeneous source systems, transform and finally load into the Data Marts.
• Involved in implementation of HIPAA EDI Transactions (837, 834, 820, 835, 999, 276, 277).
• Created Business Flow Diagrams and analyzed the flow of data in the 270/271 and 278 transactions.
• Participated in the development of overall test strategies/test plans for manual testing including definition of test cycles and schedules.
• Designed Use Cases using UML and managed the entire functional requirements life cycle using SDLC.
• Participated in writing Test Cases and conducted Test Case automation and execution with the testing team.
• Created Requirement Traceability Matrix to made sure the expected project requirements were being met.
• Developed Test Cases and participated in UAT (User Acceptance Testing).

Environment: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, MS Visio, RUP, UML, Snag IT.

Business Systems Analyst

Confidential, Louisville, KY 

• Interacted with Subject Matter Experts (SME), Project Managers, Developers, QA Resources and Participated in collaboration session for managing requirements and to elicit Use Cases.
• Worked in transforming Business Requirements into User Requirement Specification, Functional Requirement Specifications Document (FRD).
• Worked with different Business Users to develop Business Requirement Specifications and gathered Business Rules, Functional & Non-Functional Requirements.
• Wrote very complex SQL to validate several BI Reports. Involved in testing data migration.
• Documented the AS-IS Business Work Flow adhering to UML standards.
• Created Use Case Diagrams in order to show the interaction between the Actors and Use Cases as well as showing the relationship between the Use Cases.
• Presented information, analysis, ideas and positions in a clear and convincing manner to both technical and nontechnical audiences.
• Coordinated with QA team to made sure they understood the testing requirement properly.
• Performed Smoke, Functional and GUI Testing to ensure that the user acceptance criteria was met.
• Coordinated the UAT with the SME'S to made sure that all the Business Requirements were addressed in the application.
• Managed the product backlog of future development tasks and project timelines as part of the agile methodology for software development.
• Responsible for requirements gathering, identifying data set and data analysis of data for dashboards and reports utilizing software for its end users.
• Participate in post-production reviews as needed to re-test, reassess metadata, and update required documents when necessary.

Environment: MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project, MS Visio, MS Access, SQL, RUP, UML.