Consultant Resume
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SUMMARY:
- Thorough and highly - evolved with a unique combination of experience in software implementation, business continuity, customer relationship management and risk management.
- Masterful understanding of a wide-ranging set of technologies—a honed organizer, facilitator, analyst, business liaison and strategic solutions driver who can deliver quality quickly and cost effectively by developing and moving teams forward.
TECHNICAL SKILLS:
- MS Project: 2010
- 2013 SharePoint: 2010
- 2013 SharePoint designer MySQL HTML5/CSS3 Remedy Windows Server 2008/2012 SQL Server 2008
- 2014 Jira Statistics: StatTools 7.5
- Minitab MS Office Suite 2013 Salesforce SAP BI/Predictive Analytics MS ACCESS 2013 MS Expression web 4
PROFESSIONAL EXPERIENCE:
Confidential
Consultant
Responsibilities:- As a Business Communications Consultant, provide objective advisory services to assist in improving organization productivity and performance; work with business partners and stakeholders to convert strategic business needs into system and process requirements; creation of change management plans to minimize resistance and maximize employee engagement; resource allocation planning, training and mentoring virtual teams.
Confidential
Senior IT Business Analyst
Responsibilities:- Managed the implementation of an Confidential using the ITIL V3 framework.
- Led a team of 6 resources, on-shore and off-shore systems specialists, to migrate all corporate web based systems from Little Rock, Arkansas to Mumbai and Hyderabad, India.
- Led a team of contracted SharePoint resources in the upgrade of SharePoint 2010 to SharePoint 2013.
- Managed a team of 3 internal IT resources and 4 contracted design and development experts to redesign the SharePoint 2013 user experience; specific focus areas of work flow automation for Human Resources, Sales, and Laboratory Services and the transition of the platform from a document repository to a global company intranet communication solution.
- Designed and implemented governance and user training protocol for company web based systems.
Confidential
Project and Program Management Consultant
Responsibilities:- Led a team of five web designers in the design and implementation of a new real estate web site.
Confidential
Senior Business Consultant
Responsibilities:- Managed 12 technical and business resources in the first successful corporate end to end disaster recovery testing exercise using off-site storage and recovery facilities.
- Managed a team of 15 systems analysts in efforts to migrate backend databases from Sybase to Oracle
