SUMMARY:

• Over 15 + years of IT experience with a solid understanding of all phases of the SDLC, Agile/Waterfall/Scruml, Project Life Cycle, Business Analysis, developing and executing test scenarios, releasing products to production, and maintaining product releases.
• Strong Media/Banking/Finance/Risk domain experience.
• Ability to effectively articulate project documentations including Business Requirement Documents (BRD), use cases, test cases etc.
• Experienced in preparing use - case documents and System Requirement Specifications (SRS) based on client requirements.
• Possess expertise in the customer area supports and has technical understanding of the business unit’s systems, capabilities, and respective technologies.
• Analyze customer processes and requirements. Prepare specified project documentation.
• Assist in business process redesign as needed. Maintain communication with customer and team members and promote a team environment.
• Expert level skills with data analysis including reports, scorecards and dashboards based on specifications as requested.
• Formulate scope requirements through research and fact-finding and to create clear data definitions.
• Good Knowledge in Data Warehouse concepts, Architectures and Development Methodologies, Snow Flake, Star Schema, slowly changing Dimensions, Fact Tables, OLAP, and ROLAP for trend analysis and Data Marts.
• Expert in Manual testing and testing tools like HP Quality center, QTP and Load runner, Jmeter. Created and tested test scripts in Mercury test director and Mercury Quality center. Recorded and executed automated test scripts using QTP.
• Responsible for developing, mentoring and leading a team of high caliber Test Engineers.

TECHNICAL SKILLS:

Databases: Oracle 11g/12c MS Access, DB2, Sql Server

Programming: PL/SQL, C, C++, Java, T-SQL, Perl, Java scripts

Operating Systems: Windows 2000/XP/NT, UNIX, Linux

Web/Application Server: Apache Tomcat, Web Sphere, Web Logic, JBOSS.

Web Technologies:: HTML, Java Script, Servlets, JSP, AJAX, CSS, XML.

Other: JIRA, SVN, GIT HUB

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Sr. Business Analyst

• Lead, gather, develop, coordinate, and maintain business requirements for various projects and/or systems from initial phase to final implementation, assuring requirements meet standards.
• Interact with users, other portfolios, and vendors for full life cycle of project.
• Troubleshoot, coordinate, and maintain production systems/programs/applications, as needed.
• Produce scheduled and ad hoc reports as necessary.
• Assist in maintenance and communication of project status reports and tracking.
• Provide user support and coordinate resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.
• Develop use cases and functional specifications and coordinate the capture of process models and functional testing, ensuring system is functionally appropriate, technically sound, and well integrated.
• Develop and manage user acceptance criteria.
• Some Financial Planning & Analysis. And do Ad Hoc Reporting and Consolidation.
• Created Source to target Mapping.
• Coordinate the process to analyze, evaluate, implement, and maintain systems developed internally and/or externally with an outside vendor.
• Assist in the development of project definitions, cost/benefit and risk analysis, work plans, progress reports, and presentations.
• Handled entire end to end project with all integrated cross functional projects
• Maintain the project plan and hitting the milestones in MPP
• Ran Weekly Touch point, Wrap up, Checkpoint, Escalation meetings

Environment: UNIX, SOAP UI 4.0, XML, Apache Tomcat, JAVA, JMeter, Java Script, Jboss EJB, JSON, PL/SQL,SQL Server 2015, MS Office, Windows 7, Sales Force, Rally, Hudson, Jira, cvs.

Confidential, Roswell, GA

Sr. Business Analyst

Responsibilities:

• Solid understanding and experience working with agile software development methodologies.
• Maintained project plan in MS Project
• Drafted functional requirement specifications (FRS) demonstrating current process and modified procedures for various GAPs identified during the requirements gathering sessions. Conducted functional requirement gathering sessions with business users to define key business requirements. Release Management
• Prepared workshop material and track the entire planning phase
• Worked with QA team/Business Users for testing activities. Estimated and Scheduled activities of the QA team.
• Worked on Release and Change management activities as per process and procedure of SDLC

Environment: UNIX, IBM DataStage, DB2, Sybase, Oracle, SQL, PL/SQL,SQL Server, MS Access, MS Office, Ms Word, Windows XP/vista.

Confidential, Roswell, GA

Sr. QA Engineer

• Proactively understand resource and environment availability such that you can communicate to your customers what options and choices they can make so that limited resources are best utilized to meet team priorities and deliverables.
• Review, modify and implement new processes and procedures to support a rapid release objective while still insuring high quality, problem-free implementations
• Clearly and concisely communicate quality trade-offs in relation to timelines, resource availability, and test environment stability/availability.
• Ensure compliance to Corporate change management tollgates and deliverables
• Create and communicate metrics related to the group's utilization, priorities and deliverables.
• Manage and support various test environments to ensure proper configuration and availability.
• Define and regularly update metrics related to code and environment quality. Track trends and recommend improvements based on the results.
• Recommend, implement and maintain appropriate infrastructure tools and environments to support quality testing.
• Create training plans, conduct annual performance reviews, mentor and hire new staff, discipline and in general manage a staff of 9 IT professionals.
• Tightly manage the groups IT budget ensuring that key deliverables such as staffing and tool purchases are met in the most cost effective way possible

Environment: VISIO, Quality Center, QTP, Bug Tracker,, JAVA, .Net, XML, Unix, Java, Java Script, Java Web server, Load Runner, Win Runner, CARS, Teradata,Test Director, DB2,Sql,PL/SQL,Sql Server, Oracle, MS Access, MS Office, MS Word

Confidential, Roswell, GA

Data Analyst/ SVT Engineer

• Managed and attain the best performance from a professional IT staff.
• Served as primary system support for more than one basic to moderately complex information systems. This application was designed for the Providers to view and submit the claims.
• Solid understanding and practical experience of software development life cycles, with particular emphasis on testing and implementation phases
• Worked with rapid, overlapping product release cycles
• Worked on cross-functional, multi-location teams
• Offered options and recommendations to address any given challenge.
• Worked evenings and weekends in support of releases and critical project deliverables.
• Worked within the QA space like a tester, performance tuning and worked extensively with automated testing tools.
• Worked on Perl, java scripts for general routines to maintain the QA environment.

Environment: Unix, XML, Java, HTML, Java Script, .Net, JMeter, JDBC, Servlets, Java WebServer, Quality Center, Test Director 6.0, Win Runner 6.5, Load Runner 7.5, SQL, Websphere, Java, Visual Basic, Oracle, Sybase

Confidential, Denver

Sr. QA Analyst/ Tester

• Performed Integration, Backend, Functional & Regression Testing.
• Involved in use case reviews and analysis reviews.
• Developed automated test scripts using VB Script in Quick Test Pro.
• Involved in Manual Test scripts converted to Automated Test scripts by using QTP.
• Coordinated/tracked and ensure the completion of testing phases to include component, system, integration, performance, stress, usability, pilot, customer, batch, and regression.
• Tracked testing issues and ensure that the product meets the quality standards set by the customer, operations, and support groups.
• Experienced in Test Manager Add-In offers everything needed to efficiently manage and execute tests and organize them in hierarchical lists in the developer’s own working environment.
• Tracked and addressed bugs identified in testing and production. Evaluated effectiveness of bug resolutions to assign closure status or need for rework.
• Created UAT Test Plans & Detailed Test Plans.
• Participated in requirement walkthroughs and creation of Test Plans / Scripts.
• Executed the UNIX scripts in UNIX environment.
• Developed Test Cases to test the Screens and workflows for Quality Assurance.
• Involved in testing various Drill Down facilities to show the relationship between the fields.
• Involved in both Manual and Automated testing.
• Involved in Clear Quest as the defect and change tracking system, and capable of customizing ClearQuest to meet specific needs for change tracking in project management.
• Liaison between the project team and operational or infrastructure groups for capacity planning, technical design issues, etc.
• Performed Back-end testing using SQL queries to validate the data in the SQL server.
• Experience in Data Warehouse / BI environment.
• Used the Basic UNIX Commands to see the Output & Interact between the Interfaces.
• Used Test Director to plan tests, manage test assets, create and run manual and external scripts to check GUI and functional features of the AUT.
• Recorded and tracked test execution results using Test Director.
• Investigated software bugs and reporting to the developing Team using Test Director Defect Module
• Maintained various versions of Test Scripts using Test Director.
• Ran UNIX Shell scripts to see the output.

Environment: Quick Test Pro (QTP),TestQuest, Win Runner, UNX, Load Runner, QualityCenter, Test Director, HTML, Java Script, JMeter, Java WebServer, Jdbc, XML, DB2, EJB, Rational Rose, SQL server2000, SQL, Oracle, . Microsoft.Net, VBscript

Confidential, Denver

QA Analyst/ Tester

• Involved in analyzing System specifications, design, development and execution of test plans and test Cases for manual testing and Automated testing.
• Created criteria for data conditioning needed for Automated and manual testing.
• Reviewed the Business Requirements document with the business and development teams to understand the architecture and functionality of the application.
• Created test scripts for all online leasing testing and classified sections for Manual and automated testing.
• Developed and wrote a suite of Test Scripts that included Acceptance, Functional and Regression test cases using Win Runner.
• Check the data on writing SQL Queries
• Performed the Data Driven test that deals with different sets of data Performed business Functionality testing and GUI testing.
• Involved in POS (Credit, Debit, and Check) processing environment.
• Executed the test scripts on different releases and validated the actual results against the expected results. Debug the Test Scripts, created Batch tests, verifying the test results and reporting the defects to Test Director.
• Responsible for Creation and maintenance of Test Director Repository, Creation and Customization of TD Projects.
• Wrote SQL, PL/SQL queries/procedures to access the data from the database tables and crosscheck the results, also been used for Automation Regression Testing.
• Executed web tests across various platforms and browsers including NT, Windows 95, Windows 98, IE 5.0 and Netscape 4.6.
• Documented bugs, questionable functions, errors, and inconsistencies in application functions, outputs, and content
• Track test results for management, categorizing issues and creating/distributing defect reports and managing defect database using Test Director

Environment: UNIX, Win Runner, Load Runner, Windows 95/98/NT, Java, .Net, Web Browsers, Python, Java script, Jdbc, Servlets, HTML, MS Access, SQL server2000,SQL,Oracle 8.2/8i Confidential

Programmer / Developer

• Participated in System design through RAD/JAD and Use case analysis.
• Involved in developing Activity diagrams, Collaboration, sequence diagrams and class diagrams.
• Involved in developing UML class and activity diagrams.
• Involved in database design, developing C++ standard Libraries.
• Making the necessary changes in the make files to build the shared libraries.
• Involved in UNIX shell scripting using AWK, for writing scheduled jobs.
• Responsible for testing the functionality and Business Logic.
• Actively involved in developing System Documentation.

Environment: C, C++, Oracle8, Pro* C/C++, SQL, Rational Rose, UML Modeling, HP-UNIX.

Confidential

Sr.Programmer / Data Modeler

• Involved in Analysis and Design phases by Developing E-R diagrams, Data Flow Diagrams.
• Involved in data modeling, database design and application development of Reference Data Manager (RDM) Module that includes creating database triggers and packages, and 100% Designer/2000 generated forms.
• Developed a PL/SQL API interface for Forms and Menu Security. The Forms and Menu security controls the operations of the Forms and the forms that can be invoked by the user.
• Development of the PL/SQL coding standards for the project.
• Developed Designer/2000 standards.
• Developed a PL/SQL API interface for the batch job submission using DBMS PIPE.
• Developed a form to support Report submission from the Oracle Forms front end.
• Involved in all the phases of testing including the volume testing.

Environment: Oracle 8.0.4, OEM 1.2, IBM RS/6000 with AIX 4.1, Windows NT 4.0/ 95, Oracle Developer 2000 (Forms 5 and Report 3), Oracle Designer/2000 2.1.2, PL/ SQL, Pro*C, SQL*Plus, Net 8, Clear case.