IT Business Analyst, Resume Alpharetta, GA - Hire IT People

SUMMARY:

Leader, Business Analyst and Project Manager with nearly 4 years of IT experience in a complex development environment.
Experienced at understanding and defining business processes as well as business process transformation to yield superior integration and decreased costs.
Demonstrated communications savvy with both technology and business stakeholders.
Pronounced drive to engage peers and foster a meaningful, encouraging, and productive team environment.

TECHNICAL SKILLS:

Languages: HTML, CSS, SQL

Operating Environments: Windows 10/8.1/7/Vista/XP, Mac OSX

Tools: SharePoint, MS Office Suite 2013/10/07/03 , MS Project Pro, MS Visual Studio 2013/08/05, HP Agile Manager, HP ALM,

Design Tools: Sketch, Balsamiq, Invision, Illustrator

PROFESSIONAL EXPERIENCE:

IT Business Analyst

Confidential, Alpharetta, GA

Responsibilities:

Worked with the business to understand their needs and craft SMART business requirements during conference room pilot (CRP) meetings
Created wireframe UI Mockups as a method to communicate the business requirements to the development team to enable them to begin their design work
Executed design reviews for the development team which encompassed design feedback with consideration to the look and feel, the design’s ability to meet the business need, and the security level in place for all new objects and fields
Provided design approval only after all prescribed changes were made from the design review sessions
Maintained documentation of release changes for the Account Domain, including the data model, security model, notification rules, and wireframe UI mockups

Solution Architect / Business Analyst

Confidential

Responsibilities:

Helped to document the current application landscape including manual and automated processes
Prepared and sized project efforts to accomplish IT migration and process automation goals

Product Owner / Business Analyst

Confidential

Responsibilities:

Owned the successful application transition from another organization
Created and documented operational processes for the new working environment and team
Fostered a strong relationship with each individual business area lead to understand their needs
Gathered requirements for open issues prioritized by the business for inclusion in quarterly releases
Delivered major releases to resolve numerous existing issues and add new enhancements
Planned and prepared for future projects with the application by forecasting new business enhancement requirements, scheduled maintenance needs, and break - fix support

Project Manager / Business Analyst

Confidential

Responsibilities:

Managed a small team of developers to resolve prioritized issues accurately and on time
Identified functional gaps and data integrity issues through data analysis and technical code review
Prioritized business and IT identified issues as well as technology upgrades and performance enhancements
Built and maintained a positive working relationship with key business subject matter experts within limited time

Business Analyst

Confidential

Responsibilities:

Increased our business’ confidence in the environment through application hardening efforts
Prioritized business enhancement requests and translated the requests into functional requirements
Managed progress and provided insight to business partners by tracking issues and development status

Project Manager / Business Analyst

Confidential, Alpharetta, GA

Responsibilities:

Managed a team of developers to resolve issues accurately and on time
Prioritized open issues inclusion in next quarterly release
Replicated open issues and analyzed root cause in a test environment
Provided visibility for Business and IT stakeholders into eleven open projects in a weekly status meeting

Business Analyst

Confidential

Responsibilities:

Owned and supported batch and email modules of the project
Collaborated with key CarePack business members to resolve issues within CAMS during development
Primary liaison between project and framework teams which facilitated engagement, support, and issue resolution during development and production release
Aided design and development of a CAMS Monitoring and Support solution to ensure automated ticket generation and self-healing queues in Production

Business Analyst

Confidential

Responsibilities:

Debugged a legacy application to support HP’s second largest distributor of CarePacks
Identified and filled gaps in application knowledge and documentation