SUMMARY:

• B. S in Information Technology with 9 years of experience as a Business Analyst and Project Manager for various projects from conceptualization to implementation with experience in requirements gathering, documentation, workflow preparation across various domains.
• Proficient in gathering and analyzing the Business Requirements, documenting System Requirement, working with cross functional teams
• Worked on B2B and B2C projects
• Worked in Waterfall, SCRUM and AGILE methodology
• Worked in development of Mobile applications
• Rich hands on experience on Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Project Management
• Adept at coordinating with stakeholders, Subject Matter Experts (SMEs) and end users to understand, analyze, communicate and validate requirements through User interviews, Joint Application Design (JAD), Joint Application Review (JAR) sessions
• Experience in user requirements gathering, creating work flow diagrams, User Stories, process flows and technical documentation, following Agile methodologies, using UML, MS Visio, MS Word, MS PowerPoint, MS Excel & MS Project etc.
• Experience in Defect management, Bug Reporting and Bug Tracking for Defect Prevention.
• Supported Project Manager throughout the projects lifecycle including: development of project scope; collection and documentation of business requirements, preparation of related process documentation, preparation of change control documentation, and coordination of user

TECHNICAL SKILLS:

Methodologies: SDLC, waterfall, Agile and Scrum methodologies

QA Process Cycle: SWOT Analysis, GAP and Fit Analysis

Applications: Web Development, Mobile Apps Development, SharePoint, TFS, JIRA, Confluence, Bright Works, Rally

Workflow Tools: MS - Visio2000, MS-Excel, MS-Word, MS-PowerPoint, Project Insight

PROFESSIONAL EXPERIENCE

Confidential

Senior Consultant

Responsibilities:

• Creating User Stories for K2 workflows
• Analyzing K2 and NINTEX workflows to create user stories and test scripts
• Working with offshore development team on delivering workflows
• Coordinating with cross-functional teams to deliver the workflows
• Testing the workflows and working with client for UAT testing and sign - off
• Updating Rally on a daily basis
• Testing in production and support go live

Business Systems Analyst

Responsibilities:

• Training IT team on JIRA and Confluence
• Updating JIRA and Confluence on a daily basis
• Facilitating scrum meetings
• Scheduling meetings, workshops for brain storming sessions
• Preparing BRD, Data flow process diagrams and documents
• Support Implementation of ERP systems - documented workflows and processes and data transfers of different applications used in the company
• Worked as a project manager for a financial reporting project - DataMart
• Requirement gathering for various projects
• Updating process workflows and documentation
• Audits - Maintaining internal systems, preparing for audits - Managing the internal applications, updating with the latest data and getting rid of duplicate data
• Analyze requirements and define proper solutions
• Interviewing cross functional teams and updating documents
• Providing training of applications to the team

Business Systems Analyst

Responsibilities:

• Capturing requirements for various Sprints/Project and documenting
• Preparing Demo scripts and documentations
• Integrating with internal and 3rd party libraries and services
• Prepared traceability matrix, test scripts and user stories for a quality maintenance project
• Ensuring all deliverables and dependencies are on time.
• Draft requirements for tools/applications from conception to production deployment.
• Verify and actively drive application quality and performance.
• Knowledge support in extremely heavy demand areas such as documentation modelling for development under EA’s standard.
• Propose solutions for User Acceptance Testing (UAT).
• Assist in engineering development/walkthroughs of the requirements as well as facilitate difficult to navigate internal tools.
• Relationship building within a team environment, whilst working in a dynamic area with constant change

Functional Analyst

Technologies: The project developed using ASP.NET, Silverlight 4.0, SQL Server 2008 R2

Responsibilities:

• Designed and developed Functional design documents for new enhancements
• Performed unit/IT testing on the projects. Created Test plans, Test scripts and executed the Test scripts
• Managed and setup SharePoint 2013 for team documentation structure also used Team Foundation Services (TFS) for tracking / monitoring bugs, tasks, features, stories, open items, issues and resolutions.
• Managed end-to-end Business, Functional, and UI requirements. Produced BRDs, Functional Specs, Mockups.
• Translate business requirements into accurate system requirements specifications
• Analyze, design and document departmental SDLC processes
• Communicate import/report delays and outages to Business Partners
• Collaborate with Business Partners, Analysts, Developers, stakeholders
• Data mapping and analysis of SQL procedures, tables, views for current and proposed data feeds

Environment: Silverlight 5.0, Microsoft Dynamics CRM 2011, SQL Server 2012, Entity Framework 4.0 and WCF, ADO.NET.

Manager/Scrum Master

Responsibilities:

• Facilitating the definition of the project structure, scope, milestones, goals, and deliverables
• Developed Website and Mobile Apps
• Managed SharePoint 2007 for Project status and documentation
• Developing project plans at the task, milestone, and resource level
• Working on Sprints, having daily stand up calls with the team and daily calls with the client
• Collaborating with business analysts and product managers to break the project into proper phases and clearly identify deliverables for each phase
• Tracking project against plan—anticipating events that may require a contingency plan, recommending corrective action, and ensuring that stakeholders are kept informed
• Tracking actions from meetings and preparing MoMs
• Clarifying program objectives, defining strategy and success factors
• Ensures action items on timeline are completed in a timely manner by members of the cross functional team.
• Mentor and Knowledge transfer to client project team members
• Assist technical team in design and development tasks
• Managing progress and work stream status
• Involved in project reviews on a weekly basis
• Define tasks, Assign responsibility, Control and monitor quality, scrutinize progress, check performance, appoint secondary leaders, and Develop work methods to craft team function cohesiveness. Identifying, tracking managing and resolving project issues. Proactively disseminating project information to all stakeholders.
• Working with the business to ensure that issues are properly identified, documented, tracked, and resolved
• Providing management, direction, and support to the project team

Environment: .Net, Android, iOS, SQL

Business Analyst

Responsibilities:

• Define resource requirements and manage resource allocation to assigned projects.
• Work with business users and subject matter experts to discover, develop, and document business requirements and user acceptance criteria.
• Review, analyze, and evaluate complex business systems and user needs.
• Write detailed descriptions of user needs, system functions, and technical requirements.
• Using Agile methodologies track progress of IT projects, monitor project schedules and report status to stakeholders.
• Support release and deployment of major process and system enhancements.
• Work with IT Development Manager to establish Agile Methodology practices and procedures and work towards the continuous improvement of the Software Development Lifecycle.
• Lead JAD sessions to reduce time spent in moving information between stakeholders and team members.
• Dataflow analysis using use cases, dataflow diagrams, state diagrams, activity diagrams, class diagrams and collaboration diagrams.
• Work with business stakeholders to analyze business needs, define, and prioritize project requirements.
• Ability to investigate, and assess issues to make sure the correct solution is implemented.
• Handle change management, work with the clients to identify impacts of changes required
• Ensure adherence to IT best practices, standards and processes.
• Track changing requirements using requirements management tools like Rational RequisitePro.
• Prepared Test Plans and Test cases, detected bugs in the system and interacted with developers for Debugging.
• Successfully coordinated UAT testing, QA testing with Vendors and other functional teams to ensure the application met all the business
• Expert level skills in MS Office products like MS Word, MS Excel, MS PowerPoint.
• Proficient at all Rational tools including Rational Rose, Rational RequisitePro.

Environment: MS Office (MS Word, MS Excel, MS PowerPoint), Rational Rose, Windows 2000, SWOT Analysis