Staff Administrative Assistant Resume Washington, DCÂ - Hire IT People

SUMMARY OF QUALIFICATIONS:

Managerial Skills Customer Service Supervisor and Assistant Manager & Account Manager
Business & Financial skills: electronic funds transfer, bank settlement and cash management
Excel Spreadsheets, Accounts Receivable and A/P Accounting me & II, business law
Excellent written and oral communication skills, call center, hotline
Collections/Customer Service. Leader in sales promotions, bankcard, equipment sales
Consecutive awards in job performance

TECHNICAL SKILLS:

Microsoft Word
Microsoft Excel
MS Power Point
MS Access
MS Outlook
MS Publisher
Share Point
Adobe Acrobat
Keyboarding
Power Point presentations - slide shows with animation- PP Full page print or one page slide
Word - report writing with Appendix, index, foot notes, table of contents & references, Excel import; mail merge
Excel- Spreadsheets, formulas, Pivotal tables, Charts
Outlook- Calendar management, scheduling, email, contact records, tasks assignments
Access - Data Base creation, phone directory

PROFESSIONAL EXPERIENCE:

Staff Administrative Assistant

Washington, DC, Confidential

Responsibilities:

Analysis, enroll participants into teh program, timesheet preparation, answer hotline questions, filing
Marketing Administrative Assistant - Data entry for billing, reports, spreadsheets using Microsoft; Excel, Mail Merge
Disseminate and prepare checks and credit cards for processing
Assist with special projects for teh marketing department, marketing survey management
Receptionist -Answer questions for callers and visitors, direct phone calls, perform data entry updating accounts, login mail & distribute, create mailings with MS Mail Merge, assist staff with research & projects, provide information

Visitor Services Volunteer

Washington, DC, Confidential

Responsibilities:

Answer questions, assist and/or direct visitors, direct and answer phone calls, provide research, membership sales, and provide information.

Resident Manager

Washington, DC, Confidential

Responsibilities:

Handled tenant issues. Scheduled service repairs, and inquires. Produced correspondence via; letter, email, and phone.

Administrative Assistant

Washington, DC, Confidential

Responsibilities:

Produced various end of month reports; data entry for billing, invoices, spreadsheets using Microsoft Excel, and Access. Proofread reports, and procedural manual. Managed cash, checks, check request, A/R, A/P, balance and settlement of accounts. Received and directed telephone calls, and distribute mail.
Corresponded with vendors regarding billing issues, and organize conference call and meetings.
Performed typing, faxing, filing, copying, and e-mail. Assisted counselor’s with case files.

Receptionist

Washington, DC, Confidential

Responsibilities:

Prepared special projects; making spreadsheets, using Corel's Quattro-Pro and Word Perfect.
Received and direct telephone calls, greeting people, procurement experience, typing, large mailings, postage, faxing, copying. Managed newspaper clippings, filing, and schedule interviews.
Prepared bulk letters, mailings, and assist with manual preparation.

Receptionist

Washington, DC, Confidential

Responsibilities:

Received and direct telephone calls, greeted people, typed, procurement experience, large mailings, postage, faxed, copying, bind manuals.

Administrative Assistant

Washington, DC, Confidential

Responsibilities:

Scheduled patients, and external organizations appointments. Received and direct telephone calls, and various administrative tasks. Performed data entry, and correspondence.
Prepared claims reimbursements, payment requisitions, A/P, and invoices. Schedule, and coordinated meetings, and meeting minutes for Surgical Critical Care. Maintained director's calendar.
Prepared travel arrangements, and confirmations, via Lotus Notes. Transcribed letters for director. Managed teh start-up of new Fellows (Interns) from various coleges. Used Excel, MS Word, and Lotus Notes.
Protective Services Department: Received and directed telephone calls. Scheduled, coordinated meetings, interviews and prepared invoices.

PRIOR WORK EXPERIENCE

Telephone Sales Representative- Confidential, Washington, DC

Administrative Security Specialist/Accounts Coordinator, Confidential, Baltimore, MD

Risk Management Analyst, Confidential, MD

Assistant Manager, Customer Service Supervisor, Confidential, Columbia, MD