Business Analyst Resume
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Arlington, VA
SUMMARY:
- Experienced project management professional with extensive background in business process reengineering and improvement, software development lifecycle, business analysis, and change management
- Expertise includes development of PMBoK - compliant documentation and processes, budget analysis, structured analysis and design, requirements development, proposal development, customer service, and CMMI leadership and certification
- Drafted program justifications and worked with CPIC personnel to submit OMB 300 Business Case
- Industry experience encompasses commercial and federal government contracting, insurance, education, and security technology
- Outstanding analytical, problem solving, writing, editing, relationship building, and interpersonal communication skills
PROFESSIONAL EXPERIENCE:
Confidential, Arlington, VA
Business Analyst
Responsibilities:
- Leading content analysis, visual enhancement, development, and content migration to achieve the goal of launching the Confidential ’s website redesign using a new Drupal Content Management System
- Evaluating recommending, and managing the implementation of governance and program and project management tools and capabilities, including the provisioning of training, outreach, education, and user support services
- Combining technical skills, organizational skills, and stakeholder outreach to ensure program success and client satisfaction in a dynamic, client-facing environment
- Responsible for ensuring that final deliverables meet client expectations and requirements
Confidential VA
Senior Project Analyst
Responsibilities:- Developed program and project documentation in support of program initiatives and DHS/FEMA Software Engineering Life Cycle (SELC/SDLC) processes
- Prepared for and performed successful SCAMPI A appraisal to obtain a CMMI for Services corporate rating
- Managed program and project schedules, risk management, and action/issue registers to ensure compliance with DHS/FEMA requirements
- Worked directly with DHS/FEMA CPIC personnel to draft OMB Business Case and monthly reporting within the DHS INVEST investment management system (formerly Exhibit 300 and nPRS)
- Ensured that all program reporting and project management processes were in compliance with federal requirements and quality standards (PMBoK, CMMI, SELC, SDLC)
- Property Custodian for Government Furnished Equipment (GFE): managed equipment procurement, process, and procedures
Confidential, Sterling, VA
Program Administrator
Responsibilities:- Produced weekly financial updates of all projects, across three distinct programs
- Authored proposals to solicit new business
- Researched and maintained contract files; monitored and tracked invoices
- Managed CDRLs (Contract Data Requirements List) spanning multiple contracts
- Performed budget tracking and provided project administration assistance using Deltek Costpoint accounting system
- Coordinated and managed administrative quality assurance for the Protected Health Information Initiative (PHII), including responsibility for troubleshooting system issues
- Managed relationships between Contracting Officer's Technical Representatives (COTRs) and subcontractors, including invoice payments and deliverable submission
Confidential, Fairfax County, VA
Instructional Assistant
Responsibilities:- Operated as school team member to implement effective student educational programs
- Responsible for delivery of paraprofessional curricula and instructional programs to support teachers and other professional staff in a special education classroom
- Assisted with daily student and classroom management
- Co-chair of Wellness Committee
Confidential, Reston, VA
Program Administrator
Responsibilities:- Administered multimillion-dollar supply inventory
- Implemented just-in-time ordering system, leading to cost savings using improved technology
- Utilized PeopleSoft to manage and distribute inventory items for various customer entities
- Trained internal customers on new online ordering system
- Initiated and led eProcurement program for the Reston office
- Contributed to new layout and mail operation procedures to reduce error ratios
