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Business Analyst Resume

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Arlington, VA

SUMMARY:

  • Experienced project management professional with extensive background in business process reengineering and improvement, software development lifecycle, business analysis, and change management
  • Expertise includes development of PMBoK - compliant documentation and processes, budget analysis, structured analysis and design, requirements development, proposal development, customer service, and CMMI leadership and certification
  • Drafted program justifications and worked with CPIC personnel to submit OMB 300 Business Case
  • Industry experience encompasses commercial and federal government contracting, insurance, education, and security technology
  • Outstanding analytical, problem solving, writing, editing, relationship building, and interpersonal communication skills

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Business Analyst

Responsibilities:

  • Leading content analysis, visual enhancement, development, and content migration to achieve the goal of launching the Confidential ’s website redesign using a new Drupal Content Management System
  • Evaluating recommending, and managing the implementation of governance and program and project management tools and capabilities, including the provisioning of training, outreach, education, and user support services
  • Combining technical skills, organizational skills, and stakeholder outreach to ensure program success and client satisfaction in a dynamic, client-facing environment
  • Responsible for ensuring that final deliverables meet client expectations and requirements

Confidential VA

Senior Project Analyst

Responsibilities:
  • Developed program and project documentation in support of program initiatives and DHS/FEMA Software Engineering Life Cycle (SELC/SDLC) processes
  • Prepared for and performed successful SCAMPI A appraisal to obtain a CMMI for Services corporate rating
  • Managed program and project schedules, risk management, and action/issue registers to ensure compliance with DHS/FEMA requirements
  • Worked directly with DHS/FEMA CPIC personnel to draft OMB Business Case and monthly reporting within the DHS INVEST investment management system (formerly Exhibit 300 and nPRS)
  • Ensured that all program reporting and project management processes were in compliance with federal requirements and quality standards (PMBoK, CMMI, SELC, SDLC)
  • Property Custodian for Government Furnished Equipment (GFE): managed equipment procurement, process, and procedures

Confidential, Sterling, VA

Program Administrator

Responsibilities:
  • Produced weekly financial updates of all projects, across three distinct programs
  • Authored proposals to solicit new business
  • Researched and maintained contract files; monitored and tracked invoices
  • Managed CDRLs (Contract Data Requirements List) spanning multiple contracts
  • Performed budget tracking and provided project administration assistance using Deltek Costpoint accounting system
  • Coordinated and managed administrative quality assurance for the Protected Health Information Initiative (PHII), including responsibility for troubleshooting system issues
  • Managed relationships between Contracting Officer's Technical Representatives (COTRs) and subcontractors, including invoice payments and deliverable submission

Confidential, Fairfax County, VA

Instructional Assistant

Responsibilities:
  • Operated as school team member to implement effective student educational programs
  • Responsible for delivery of paraprofessional curricula and instructional programs to support teachers and other professional staff in a special education classroom
  • Assisted with daily student and classroom management
  • Co-chair of Wellness Committee

Confidential, Reston, VA

Program Administrator

Responsibilities:
  • Administered multimillion-dollar supply inventory
  • Implemented just-in-time ordering system, leading to cost savings using improved technology
  • Utilized PeopleSoft to manage and distribute inventory items for various customer entities
  • Trained internal customers on new online ordering system
  • Initiated and led eProcurement program for the Reston office
  • Contributed to new layout and mail operation procedures to reduce error ratios

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