SUMMARY:

• 6+ years of IT experience covering requirement gathering, analysis, design estimation, documentation of requirements.
• Business domain expertise in Property and Casualty Insurance and Life Insurance
• Excellent Business writing skills in preparing User Stories, Business requirements document (BRD), Use Case Specifications, Functional Specifications, workflow Diagrams and Traceability matrix
• 2+ year of experience in Agile methodologies with exposure to all phases of Agile.
• Expertise in maintain the Product backlog of the application by constant interaction with multiple scrum teams using Rally Agile Central
• Communicate proactively with teams of multiple application that are integrated to make sure any design changes happens in Parallel
• Liaison with the UX team in the application design and walkthrough the Application to Internal/External customers
• Created Mock ups for application design and facilitate business discussion .
• Experienced in Change management and perform Impact analysis of any new change in existing business application
• Expertise in Agile Rally tool to manage Projects, and Requirements.
• Expertise in User acceptance testing co - ordination. Experienced in working with Global users for various UAT and User Training activities.
• Perform functional analysis for production issues and providing solutions including workarounds.
• Co-ordination with offshore by providing simplified form of requirements
• Experience in gathering business requirements for Duck creek, PEGA, .NET, Angular JS, EXT JS and mainframe applications, based front end and back-end application, client/server architectures, legacy and web-based system.
• Experience in performing Gap Analysis and SWOT Analysis thereby efficiently bridging the variance between the business requirements and system capabilities
• Prepared a best practices hand book for Agile projects.
• Lead a team of 10 Business Analysts, working at the customer location.
• Strong Communication and Presentation Skills.

TECHNICAL SKILLS:

Line of Business: Property & Casualty Insurance, Life Insurance

Functional Areas: Underwriting Commercial Insurance, Property Insurance, Claims, Individual life, joint life, pension plans, children plans, group life and disability insurance.

Line of Technology: PEGA, Duck creek, Java, .NET, Main frame, SQL

Tools: Rally Agile Central, HPQC, MS office, MS excel, Visio, Photoshop, Bizagi modeler , HP ALM

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential 

Responsibilities

• Arranged and Conducted all the Business requirement gathering session with Field Mangers, Regional Managers and SME of each LOB , to gather requirements specific to the respective LOB
• Expertise in converting the Business requirements in to Detailed User stories
• Planning the Sprint(Iteration) of the Scrum based on the Business needs and priority
• Coordinated the Defect triage meeting to go over the defects with the Dev and testing team
• Conducted dependency calls between different Scrum and Cross functional teams
• Provided application demo to Business Users
• Created End to End scenarios for Integration testing to make sure the system meets all the business requirements before UAT
• Facilitated UAT with users across the different geographical locations
• Maintained the Product backlog by capturing all the new requirements and change in requirements and Prioritizing it as per the business needs
• Planning of the successive releases of the application by communicating with integrated applications.
• Data analysis of the survey created in the application using SQL and JSON structure.

Confidential

Casualty Rater

Responsibilities:

• Lead the requirement gathering for the complex Pricing components(Eg- Exposure Rating ,Loss Rating) with the Actuaries
• Conducted the application walkthrough to the global users of the application , and receiving and documenting the feedback to enhance the application in successive releases
• Continuous requirement gathering using Agile methodology with SME’s on the system workflow supported by the Pricing Algorithm
• Provided requirements to Scrum Teams in the form of User stories, Pricing algorithm and query clarification to the Implementation and QA team
• Arrange dependency call between different Scrum and Cross functional teams
• Co-ordination of UAT with Actuaries and Business application users
• Maintained the Product backlog by obtaining the status from different Scrum for each entity in the product backlog
• Kept track of change in requirements ,and coordinated with the Product Owner for prioritization Review of the requirement documents of other Business Analyst
• Creation of sample application mock up to provide SME the glimpse of the application and ease for the requirement walkthrough sessions
• Conducted Daily Scrum and SOS call to report the daily status of the scrum and to resolve the Scrum impediments
• Provided Functional analysis for all Production issues.

Confidential 

Development of a PEGA based application for Risk Assessment.

Responsibilities:

• Requirement Gathering and System Analysis along with application study by attending meetings with multiple stakeholders and business partners and create Business Requirement Document (BRD)
• Attended multiple requirement gathering session with Business SME’s and created Business Use cases (BUC’s) for Field activities and Location Assessment requirement (for CP and EER LOB) and obtained Business approval
• Created the sample Assessment reports with mapping of each field in the application to the generated report
• Conducted walkthrough with BSD to development and testing team and provided requirements in simplified form
• Worked with users across the globe for creating the multilingual application
• Created Reports Matrix to track all the reports Details like (LOB, Document Description, Disclaimer, Audit required or not)
• Support development team by reviewing the UI creation and providing comments
• Provided the entire application Demo to the Client Experience Analysts, Engineering technical/businesses architects
• Provided transfer of functional knowledge to the maintenance and support team

Business Analyst

Confidential

Responsibilities:

• Requirement gathering, Requirement Analysis and application study by attending meetings with multiple stakeholders and creating business requirement document
• Understanding the complete Life and disability claims management system for Group Insurance though ALMI certification to document the requirements
• Prepared use case and System Requirement Document
• Designed Process flow and data flow diagrams
• Create functional specification and system requirement document with use cases and process flows
• Requirements walk through with business stakeholders, Client Managers and obtain sign-off
• Conduct JAD sessions with testing team to transition testing requirements
• Conduct requirement walk through to application development team
• Analysis of the baseline application and identifying and tracking the existing baseline defects
• Conduct walkthrough with business for End to End scenarios and obtain sign off
• Co-ordinating Test Execution with Migration Team
• Responsible for final testing of GO LIVE by providing dry run samples for prior approval
• Daily/Weekly Status Report