SUMMARY:

• Over 8 years of experience in the Analysis, Design, Development, Testing, and Implementation of business application systems for IT and other various sectors.
• Worked as Sr. Business Analyst in all phases of SDLC and worked for the elicitation and representation of all the requirements.
• Experience in managing portions of the overall project to successfully implement projects from Initiation to Post Deployment. Understanding of Project Management methodology in accordance with PMBOK.
• Thorough knowledge and experience in new business implementation through all the stages of the project implementation from Initiation to Post Deployment.
• Expertise in Waterfall and Agile methodologies (SCRUM/XP).
• Performed gap analysis/impact analysis in the existing system, made clear recommendations of Business process improvements and incorporated them in the future To - Be system design.
• Perform deep dive analysis in collaboration with key operational stakeholders to recommend solutions in support of program requirements. Document assessments, workflows and process as part of the operational analysis.
• Performed deep dive analysis in and gathered both functional and non-functional requirements based on interactions with the sponsors, process owners and key operational stakeholders. Documented assessments, workflows and requirement documents (BRDs and FRDs) as part of the analysis done.
• Expert in Business Process developments as well as developments of different SOPs for the each of the department, creating business rules as well as communicating the trade-off decisions on products.
• Sound proficiency in analyzing and creating Use Cases, Use Case Diagrams, Activity diagrams, Class diagrams, Data Flow Diagrams, Business Flow Diagrams and Sequence diagrams using MS Visio.
• Excellent team player to work in conjunction with other analysts, testers, developers and other team members in validation, testing complex scenarios, requirement analysis, verification and in the maintenance of Quality standards in projects.
• Extensively interacted and worked with the QA Team and the UAT tester(s) in executing the Test Plans for UAT, providing test data, creating test cases and test scripts, analyzing bugs, interacting with team members in fixing errors and providing Post Deployment support.

TECHNICAL SKILLS:

• MS Office Suite (Excel
• Word
• PowerPoint
• Outlook)
• MS Project
• MS SharePoint
• MS Visio
• QNXT
• HP Quality Center
• Integration Testing
• End to End Testing
• Black Box
• White Box and UAT
• SQL.

PROFESSIONAL EXPERIENCE:

Confidential,Long Beach,CA

Sr. Business Analyst

Responsibilities:

• Managed portions of the overall project to successfully implement projects from Initiation to Post Deployment.
• Streamlined the whole process for a brand new project implementation as a single Business Analyst assigned to the task.
• Played a vital role as a Solution Architect in a major project by stepping in to manage the scope and the solution of the project.
• Conducted JAD sessions with business units and stakeholders to define project scope, to identify the business flows and determine whether any current or proposed systems are impacted by the new development efforts.
• Created workflow diagrams, activity diagrams, use cases and swim lanes for incorporating design changes in the order creation/ management system.
• Interacted with various cross-functional teams on building business use cases, and understanding expenses and revenue stream.
• Created Work Breakdown Structures (WBS) to help the project PM in creating project schedules and estimates.
• Performed thorough market research and market analysis in order to create clear business cases for a solid ROI.
• Performed gap analysis and impact analysis for all the projects.
• Performed business analysis, created business documents and kept the documents updated with changes in requirements and functional specification.
• Prepared BRDs and FRDs to document the current existing services as well as the future to-be processes.
• Coordinated with the Business Owners, the Business Sponsors and the rest of the project team to bring all processes to a level of execution to mitigate any impact to current process under the current compliancy requirements.
• Developed test cases, test scripts and performed UAT testing for all the files and reports. Also performed Regression testing.
• Guided QA and Developer(s) regarding the defects, Technical Specification Documents and Mapping Documents.
• Worked closely with Business users and IT team to solve the issues in time.
• Provided support through all the SDLC phases and explained the changes to the business users to make them aware of the system changes.

Confidential,San Diego,CA

Business Analyst/Project Manager

• Planned, organized, developed, implemented and coordinated educational technology services to district schools and central offices.
• Assisted in coordinating the district’s long-range plans for instructional use of technology into classrooms.
• Conducted meetings with the stakeholders in schools and district offices to develop and implement strategies for acquisition of hardware and software related to educational technology.
• Provided leadership in planning, organizing and implementing long and short-term programs and activities designed to develop educational technology related programs and services.
• Documented the requirements in BRDs for the current existing services as well as the future to-be processes.
• Assisted in the creation of training documents in order to develop activities for teachers and district staff, including demonstrations, workshops, orientations, and group meetings.
• Provided technical expertise, information and assistance regarding any risks and issues as part of this implementation, and recommended the appropriate corrective actions.
• Communicated with other administrators, personnel, and outside organizations to coordinate activities and programs, resolve issues and conflicts, and exchange information.
• Worked in partnership with the team to review existing and pending legislation related to procedural guidelines to ensure district compliance.
• Attended and conducted meetings with all the stakeholders to remain current on programs and issues that affect Educational Technology and services.
• Created workflow diagrams to in corporate design changes in the order creation/ management system.
• Assisted in performance of data analysis, data mapping and data interface documents creation and kept the documents updated with changes in requirements and functional specification.
• Worked closely with Business users and IT team to solve the issues in time.
• Assisted Project Manager(s) by managing portions of the overall project.

Confidential,La Jolla,CA

Business Analyst

• Involved in creating sample mappings for the conversion of patient information from paper to electronic.
• Utilized Mercator as an EDI mapping tool to help map the claims data that passes through the EDI gateway to the core claims processing application.
• Identified risks, problems, requirements and concerns of the hospital in order to comply with the upcoming changes.
• Highly involved in understanding and creation of department workflows and process flows.
• Met the information demands of business users by delivering timely, accurate, meaningful and standardized data and reporting.
• Helped in the mapping of the collected data with the existing data provided by the hospital departments.
• Participated in development sessions and design reviews in order to ensure design meets user requirements.
• Helped to identifying potential problems quickly and come up with definite mitigation plans.
• Developed modules in the HR department for the user education and training about the new web based system.