Business Analyst Resume , Boulder, CO - Hire IT People

SUMMARY:

A Business Analyst with security and compliance administration on contract to Confidential in Boulder, CO. Performed system development and life cycle testing to validate and revalidate client system accounts.
Worked with team members to document developed applications, scrub system accounts and produce reports.
Analyzed Confidential system accounts to scrub validate revalidate or else set unused system accounts for deletion.

TECHNICAL SKILLS

Ran client extraction programs that scrubbed data created reports with Microsoft office and delivered security reports
Worked as an adjunct technology instructor, designed a graded curriculum and testing for an adult student program
Lead system integration projects to deploy software remotely at the customer site using tools like SCCM and Tivoli

PROFESSIONAL EXPERIENCE:

Business Analyst

Confidential, Boulder, CO

Responsibilities:

Comprehended and applied HIPAA and International Traffic and Arms Regulations to the work performed
Worked with software architects to test evaluate and utilize those tools to process Mef3 server/system data.
Documented secured and stored electronic files through the client’s intranet web portal called “WIKI”
Communicated with management daily to correct software problems and resolve compliance issues
Performed a multi - platform splits to extract Mef3 data to create multiple server list to run validation reports
Ran validation and revalidation scripted applications to either extract or scrub data for internal client reports.
Followed Confidential information technology service management policies to secure their infrastructure.

Project Technician

Confidential, Denver, CO

Responsibilities:

Completed several support projects to repair or replace components on HP desktops - printers and servers

Independent Contractor

Confidential, Northern, CO

Responsibilities:

Completed repair and diagnostic work on servers, desktops and printers for various types and models
Completed assignments, gathered client signatures, cleared work location and submitted closing documents
Traveled 55 miles from home to perform and given a 4 hour window to complete assigned client service

Project Analyst

Confidential

Responsibilities:

Completed several support projects to repair or replace components on HP desktops - printers and servers
Transferred client data and migrated it to a remote server.
Installed new desktops, upgraded memory to image new systems and finally down streamed client data.
Traveled to remote client location to unbox sort assemble then migrate client data to a remote server.
Installed systems, upgraded memory, imaged desktops systems to downstream the client data to desktop
Traveled to remote client location to unbox sort assemble then migrate client data to a remote server.
Installed new desktops, upgraded memory to image new systems and finally down streamed client data.
Completed assignments, gathered client signatures, cleared work location and emailed documents to team
Traveled 50+ miles from home office to perform and complete client service work within a 4 hour window
Performed client desktop software and data migration including desktop, printer and network installation /setup

Business Analyst

Confidential

Responsibilities:

Delivered resolution support on proprietary systems to insurance and body shops clients
Performed Automotive frames/ application support, remote networking
Subject Matter Expert: resolved client issues through research and collaborated with other technicians
Supported insurance adjusters and auto-body collision shops to restore client sequel databases
Researched client issues, applied correct solution and took steps to close client support call
Delivered resolution support on proprietary systems to insurance and body shops clients
Performed retail support desk activities to resolve client issues and collaborate with tier-2 technicians
Supported Kmart Pharmacies, restoring client information, drug indexes, and HIPPA certified by employer
Researched client issues, applied correct solution and took steps to close client support call
Administrated desktop support for an automotive engineering firm, included client training
Performed break/fix support for mini Confidential client servers, Sanyo and Toshiba Notebooks